How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%67+16.2Value 14%86+12.2Replies to reviews 7%45+3.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORESun Automotive
Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 89 towing services · 4.7★ from 379 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Sun Automotive for 8 kinds of job.
Sun Automotive for vehicle maintenance
Clear ✕All 28 Google reviews tagged “Vehicle maintenance” · showing 20
Excellent service and communications I trust them and appreciate their honesty and communication. I also completely recommend their work.
Friendly, punctual and stand behind their work. Give estimates of cost and various options prior to work. Highly recommended
Friendly and fast service! The prices were reasonable and the complimentary inspection included thorough descriptions and pictures.
Excellent experience throughout the entire process. Layne was extremely helpful, taking the time to explain what was needed for my repair and talking through a hierarchy of work that was needed. Service was timely, and the courtesy shuttle made getting to/from work easy. Great service all around! Stoked to have a…
Cleaned headlights...nice touch!
I enjoy taking my car here I am a repeat customer. They always take great care of my car and I love how detailed, they are in the report and how they don’t push things on me that I don’t need I also like how they give me a ride home and back to get my car it’s really convenient they are super helpful and Great customer service
I would give 6 stars if I could. We are on a cross country drive and we’re having serious brake issues. Serious enough to need assistance immediately. Sun Automotive (specifically Layne) went above and beyond to squeeze us in their schedule and could not have been more understanding and helpful. We were turned away…
I have found them to be very professional, honest, and accommodating. They do quality work! I would highly recommend Sun Automotive!
Excellent work great communication
Josh Majors there is excellent. Had my car in and out very quickly. Price was fair and transparent. Update Oct 5 2023 I had to have the engine replaced in my other vehicle, and the job was done way quicker than I anticipated. They gave me several options and the cost was right in line with what I was told.
Very Good on all levels... communication, fixing the issue, clean. Thank you
Great communication They came highly recommend and now I know why
Positive, generally. They attended to essentials for overall efficiency of my vehicle. When dropping off my car, I said tire pressure was uneven and needed attention. After pick up, I saw it hadn’t been addressed. Also, when doing some fluid change, the glove compartment must have been removed . This was faulty…
Great communication! We are 110 miles away with our son located in college quite near Sun Automotive-Campus in Eugene, OR. Josh was thorough in explaining what needed to be done for safety & shared what might be able to wait-but, reminded us that we shouldn’t wait for long!
My partner and I have been going to Sun Auto for ten years now. They've always been amazing. Through the years, they've helped us with everything from brakes to electrical issues, and it's all been quick, high-quality work. Everyone is friendly and knowledgeable, and, unlike other auto shops, I never feel taken…
Sun Automotive got me in and done for new alternator within 24 hrs with no notice! Gave me a ride, had clear communication, and Shane also made my headlights look brand new again. Very satisfied and will be returning.
Sun Automotive is great! I've been taking my Honda here for years, and am very satisfied with the work and the pricing every time. They have a clear and easy to understand diagnostic process, and their pricing is fair. Plus, the turnaround was very quick which is always welcome!
Cooling systems flush and replace
Very pleased with Sun Automotive! My car needed quite a few urgent repairs and Josh went above and beyond to make sure they got done in a timely manner. Very friendly and great service from all. Definitely would recommend Sun Automotive - campus to anyone!
The people at Sun Automotive are very helpful and pleasant to work with. They work efficiently and are very knowledgeable. Jesse is kind and helps customers make the best decision based on the car’s needs, timing, and finances. A great experience overall!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 43 | — |
| Vehicle maintenance | 28 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 21 | — |
| Electrical repair | 17 | — |
| Brake service & repair | 15 | — |
| Transmission | 15 | — |
| Engine repair | 14 | — |
