Dry cleaner · South Plainfield, NJ · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%95+13.4Replies to reviews 7%53+3.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 17 clothing alterationsiPosition by Experts Score among all companies we track in this category. · better than 56%
4.8★★★★★153 Google reviews · 23 photos
91%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently highlight the shop's proficiency in dry cleaning, alterations, and garment repairs, noting that items are often completed ahead of schedule. Recurring themes include friendly, professional staff and reliable communication, such as text notifications when orders are ready. However, several low-star reviews criticize high pricing and a lack of transparency, specifically citing the absence of a posted price list and instances of perceived rudeness or disputes at the front desk.
Google rating: 4.8 out of 5 from 153 reviews (91% five-star).
Reviews on this page: 153 Google reviews (116 with written comments, 12 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 14, 2026.
Service: Clothing Alteration serving South Plainfield, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other clothing alterations
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Sun Ray Garment CareClothing Alterations median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sun Ray Garment Care: 83/100 on this factor. Category median: 83.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sun Ray Garment Care: 81/100 on this factor. Category median: 75.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sun Ray Garment Care: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sun Ray Garment Care: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sun Ray Garment Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sun Ray Garment Care: 53/100 on this factor. Category median: 29.C
53
Bar = this company · dark tick = category median.
Star ratings
153 Google reviews we collected
4.8of 5
5 stars13991%
4 stars75%
3 stars43%
2 stars11%
1 star21%
Praise vs complaints
Phrases our text analysis found in 116 written reviews
97%praise
Praise18297%
Complaints53%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5730%
Quality & results4222%
Would recommend3117%
Speed & response2413%
Price & value1910%
Honesty & trust105%
Communication42%
What customers talk about
We read 116 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I recently visited Sun Ray Garment Care for the first time to have a heavily soiled North Face jacket professionally cleaned.”
“Given the severity of the stains, I was skeptical that they could be fully removed, but after a week, I was thoroughly impressed with the results.”
“I highly recommend Sun Ray Garment Care for any professional cleaning needs and will definitely be returning.”
“Instead I got this - stay away unless you have plenty of money to maintain friendship like so.”
“I immediately knew I made the right decision bringing it to Sun Ray!”
“Totally worth the money for this place, they are the real deal.”
“Been going here for past few yrs, excellent quality, reliable output, great work ethics!”
“I appreciate that they were communicative every step of the way.”
People customers mention
Simon8 reviews
Cleaners3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sun Ray Garment Care for 3 kinds of job. Pick one to see what they paid and said.
ValonLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I recently visited Sun Ray Garment Care for the first time to have a heavily soiled North Face jacket professionally cleaned. Given the severity of the stains, I was skeptical that they could be fully removed, but after a week, I was thoroughly impressed with the results. The jacket looks brand new.
The quality of…
Ciarra1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I came in town for my daughter’s wedding and I had services done to both my daughter’s dress and myself with someone else and they ruin our dresses. My daughter’s wedding day was almost ruined but they not only fixed the dresses completely but they made it to where it didn’t ruin such a special day. It was so last…
Kimberly3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excellent dry cleaning, alterations and customer service. Always working to make the customer happy.
Lisa8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My daughter needed to get 3 pairs of pants hemmed for a school trip to Philly. Naturally we waited until the last moment to find someone. So glad we found Sun Ray! They called us back right away and it was done quickly and amazing. Will definitely come again but we'll be sure not to wait until the last second.
Ryan12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Awesome people and great service provided. Always my go to spot for any alterations!
yoReeze2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The stitching on the strap of my motorcycle glove started to tear (see pic). I wanted to see if I could salvage these instead of buying new gloves, so I reached out to Sun Ray Garment Care. The front desk was polite and clear. He mentioned sometimes it's hard to work on gloves, depending on the type of damage,…
I recently visited Sun Ray Garment Care for the first time to have a heavily soiled North Face jacket professionally cleaned. Given the severity of the stains, I was skeptical that they could be fully removed, but after a week, I was thoroughly impressed with the results. The jacket looks brand new.
The quality of their work is exceptional. As a family-owned business, their decades of hands-on experience and dedication to craftsmanship truly shine through. I highly recommend Sun Ray Garment Care for any professional cleaning needs and will definitely be returning. 😁👍✨️
Response from the owner · a week ago
Hey Valon!
Thank you so much for trusting us with your North Face jacket on your first visit! We know you were skeptical given how deep those stains were, and honestly, our team put in some real work on that one. We're thrilled it came back looking brand new.
Unlike many cleaners who run a garment through a single cycle, we put items through multiple cleaning cycles when they need it, treating and re-treating stubborn stains until they're gone. It takes more time, but results like yours are why we do it.
We really appreciate the kind words about our family business, and we look forward to seeing you again soon!
Simon & the Sun Ray Team
M KLocal Guide · 16 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
I brought my wedding dress to Sun Ray to have it dry cleaned and preserved and I couldn’t be happier with the result. I got married in 2021 and kept putting off getting it cleaned and preserved. Mostly because I didn’t see many reviews for local cleaners who do preservation and I was afraid of it getting messed up! So I am extremely satisfied and happy to have found Simon and Sun Ray cleaners. They did a fantastic job. Most of the dirtiness was apparent at the bottom of the dress on the inside from being dragged on the floor as I walked around, but even after waiting 5 years to bring it in, they were able to clean it up completely. I appreciate that they were communicative every step of the way. They sent me pictures of my dress after cleaning was completed and prior to doing the preservation process. The wedding dress is preserved in a box that has a window that you could see the dress through. And there is a flap that covers the window to protect it from light. Additionally the preserved box is encased in an outer box, which is wrapped in plastic. The first time i opened the outer flap to view my dress, i was stunned and emotional. It looked absolutely gorgeous and brand new. I immediately knew I made the right decision bringing it to Sun Ray! I would definitely recommend getting your dress preserved here!
Response from the owner · a week ago
Hi! Thank you so much for taking the time to write this, and for sharing the photos! Your dress looks absolutely stunning. You're not alone in waiting. A lot of brides put off preservation for years because they're nervous about trusting someone with their dress. We're so glad we could put your mind at ease and bring it back to brand new condition, even after five years.
We know how much a wedding dress can mean to them, so we wanted you to see it for yourself before we sealed the box. Reading that you were stunned and emotional when you opened it means the world to us.
Congratulations again, and thank you for trusting Sun Ray!
Simon & the Sun Ray Team ❤️☀️ 🙏🏼
Igor TodorovicLocal Guide · 16 reviewsiTotal number of Google reviews Igor has written across all businesses on Google Maps, not just this one.
I brought my suit in for alterations for the first time, along with a white button-up shirt for cleaning, and the experience completely exceeded my expectations. From the moment I walked in, I was treated with top-tier professionalism.
Taking a suit in for alterations can be nerve-wracking, but Simon made the entire process an absolute breeze. He is exceptionally knowledgeable and took the time to explain exactly how a suit should properly fit. Before any work was even started, he walked me through every detail, helping me visualize the final result so clearly that all my stress immediately vanished. I had total peace of mind knowing I was in expert hands.
What I appreciated most was his approach—Simon gave me incredible tailored suggestions while guiding me through different styling options, ultimately letting me choose based on my personal preference. It felt truly customized rather than a one-size-fits-all approach.
If you need high-quality garment care, dry cleaning, or expert alterations, ask for Simon at Sun Ray Garment Care. I couldn't be happier with the service and will definitely be coming back!
Response from the owner · a month ago
Hey Igor!
Thank you so much for taking the time to write this review! I completely understand the nerves that may come with getting your suit altered, especially for your big day.
I’m so glad you felt confident in the final look. Your trust means a lot to us and we look forward to taking care of any future garments for cleaning or alterations.
See you soon!
Simon and Sun Ray team
Andrew OliniskiLocal Guide · 53 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Excellent, friendly, efficient and fast quality work!
Response from the owner · a month ago
Hey Andrew!
Thank you so much for taking the time to write us a five star review! We’re always striving to think customer first, so we’re glad it showed.
Thank you again for trusting us with your garments. We look forward to seeing you again soon! :)
Ciarra Bronson1 reviewiTotal number of Google reviews Ciarra has written across all businesses on Google Maps, not just this one.
I came in town for my daughter’s wedding and I had services done to both my daughter’s dress and myself with someone else and they ruin our dresses. My daughter’s wedding day was almost ruined but they not only fixed the dresses completely but they made it to where it didn’t ruin such a special day. It was so last minute and almost impossible but they made it they business to get in done at time that was requested. I cried with so many emotions . It was so special it meant so much to me. It was very affordable. I love this company and I will never forget how much they cared to make sure that our day wasn’t ruined.
Response from the owner · 3 months ago
Ciara, thank you so much for your incredibly kind words! ❤️ It truly means the world to us that you trusted us during such an important moment for your family.
We’re sorry that you and your daughter had to experience that stress leading up to the wedding, but we’re grateful we were able to help restore your dresses and give you some peace of mind. Knowing that your daughter’s special day wasn’t overshadowed it’s exactly why we love what we do.
Thank you again for your trust, your kind recommendation, and taking your time to share your experience. we wish your daughter and your entire family a lifetime of love, happiness, and beautiful memories. It was an honor to serve you. 😊🙏🏼
- Simon and the Sun Ray team
“Our reputation is spotless!”
Kimberly Newsome3 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Excellent dry cleaning, alterations and customer service. Always working to make the customer happy.
Response from the owner · 5 months ago
Thank you so much, Ms. Newsome! Reviews like yours means the world to us. Taking care of our customers has been our families mission for over 40 years, and we’re grateful you trust us with your garments. See you next time! :)
Lisa Miller8 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
My daughter needed to get 3 pairs of pants hemmed for a school trip to Philly. Naturally we waited until the last moment to find someone. So glad we found Sun Ray! They called us back right away and it was done quickly and amazing. Will definitely come again but we'll be sure not to wait until the last second.
Response from the owner · 7 months ago
Hey Ms. Miller!
Thank you so much for the kind words! We’re really glad we were able to help get the pants ready in time for your daughter‘s trip to Philly. Situations like these can happen to anyone, and we’re always happy when we can help make things a lot less stressful.
We truly appreciate your support and look forward to helping you again in the future!
- Sun Ray Garment Care Team ❤️
Ryan Salamante12 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Awesome people and great service provided. Always my go to spot for any alterations!
Response from the owner · 5 months ago
We appreciate you, Ryan! Customers like you are the reasons why we love doing what we do. Thank you and your family for trusting us with your garments. We’ll keep earning it every visit! 🙏🏼
yoReeze2 reviewsiTotal number of Google reviews yoReeze has written across all businesses on Google Maps, not just this one.
The stitching on the strap of my motorcycle glove started to tear (see pic). I wanted to see if I could salvage these instead of buying new gloves, so I reached out to Sun Ray Garment Care. The front desk was polite and clear. He mentioned sometimes it's hard to work on gloves, depending on the type of damage, because there is limited space. I came in person so they can do their evaluation, and they said they could fix my glove. I told them that I don't need my glove fixed any time soon and they could put my glove as a low priority. They fixed my glove less than a week and I am satisfied with the results (see pic).
Fits just like a glove (pun intended).
Response from the owner · a year ago
Hey! Thank you so much for taking the time to share this! I really appreciate you stopping by and giving us the chance to look at your glove in person. Yes, working on gloves can definitely be tricky, but I’m glad we were able to get it fixed up nicely for you.
By the way, love the: “Fits just like a glove” comment. Thanks again for trusting in us. Hope you found the right bike to purchase! Ride safe and hope to see you again down the road! (pun intended) 😉
Jessica Reavey5 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I cannot express how impressed I was with Sun Ray. I was greeted with politeness and a smile, much like I had been a regular client and not a first time walk in. They managed to remove stains from my blazer and had it done for me faster than estimated. This was a wonderful experience and they truly embody a level of customer service that is becoming rare. Wonderful people and a wonderful business! Thank you so much.
Response from the owner · a year ago
Hey Jessica,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that we made you feel welcome and that we were able to take care of your blazer to your satisfaction and in a timely manner!
Providing friendly service and quality results is what we strive for every day, and your feedback reminds us why we love what we do. We’re so glad you chose Sun Ray and look forward to helping you again anytime you need us.
Warm regards,
The Sun Ray garment care team
