Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Sunnyside Auto Repair, General Auto Repair, Auto Body Shop logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%47+11.4Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty88−1.2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Sunnyside Auto Repair, General Auto Repair, Auto Body Shop

New York, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #544Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 554 Google reviews

📞 Call (917) 396-4908Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 69% of auto repair shops.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 47% of auto repair shops.C
47
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 85% of auto repair shops.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 88% of auto repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Sunnyside Auto Repair, General Auto Repair, Auto Body Shop for 8 kinds of job.

Sunnyside Auto Repair, General Auto Repair, Auto Body Shop for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#124 / 154
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Auto brake repair”

alis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alen is my guy!!!!!! saved me few hundred. Ez to speak to. service was excellent the machanics know what they are doing. Very satisfied with sunnyside

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto brake repair
Joudy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The Sunnyside team was very helpful and efficient with getting my new brakes ordered and installed the same day. I was pleasantly surprised by how quickly they were able to get the job done and with fair pricing. They didn't try to upsell or add different issues like a lot of mechanics do. I'll definitely be back…

Auto brake repair
Nariman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Really happy with this shop! The team was super helpful, honest, and fast. They explained everything in simple terms and didn’t try to upsell me on things I didn’t need. The repair was done quickly, the price was fair, and my car feels great now. Definitely a place I can trust — I’ll be coming back for sure.

Great priceAuto body & trim repairElectrical repairAir & cabin filter replacement
Senada3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! Alen and his team handled my state inspection, oil and tire change and brake/rotor replacement quickly and professionally. Fair pricing and I felt completely comfortable throughout the process. Highly recommend this shop for honest, quality auto repair. I’ll definitely be back!

Auto brake repairAuto tire replacementBrake service & repair
Ismail3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Perfect place,perfect people and perfect masters 👍👍👍

Auto A/C rechargeAuto brake repairBrake service & repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 41%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change13—
General repairs & maintenance13—
Brake service & repair10—
Vehicle Inspection9—
Brakes9—
Transmission8—
Tires8—
Engine repair7—

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