Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Sunnyside Auto Repair, General Auto Repair, Auto Body Shop logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%47+11.4Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty88−1.2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Sunnyside Auto Repair, General Auto Repair, Auto Body Shop

New York, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #544Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 554 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 69% of auto repair shops.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 47% of auto repair shops.C
47
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 85% of auto repair shops.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 88% of auto repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Sunnyside Auto Repair, General Auto Repair, Auto Body Shop for 8 kinds of job.

Sunnyside Auto Repair, General Auto Repair, Auto Body Shop for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#189 / 247
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Electrical repair”

EmilyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I came to this shop not knowing what expect for it was recommended by my fix device when I diagnose problem . I was having issue with my front hood. The sensor was damage. I have done some research about the cost and labor. They diagnose the car correctly they give me fair estimate, having prior acknowledge of more…

Reasonable priceElectrical repair
Nariman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Really happy with this shop! The team was super helpful, honest, and fast. They explained everything in simple terms and didn’t try to upsell me on things I didn’t need. The repair was done quickly, the price was fair, and my car feels great now. Definitely a place I can trust — I’ll be coming back for sure.

Great priceAuto body & trim repairElectrical repairAir & cabin filter replacement
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shawn service was really good. They were quick and attentive on what needed to to be fix. They had communication and I would definitely recommend this place.

Air & cabin filter replacementBatteryBrake service & repair
bertha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There always on time I really trust them and my car finishing was awesome 👏

Auto body & trim replacementElectrical repairGeneral repairs & maintenance
Zee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car had split and chewed up wires that was affecting the engine ignition thanks to the lovely NY residents(rats). Being a past satisfied customer I took my car to Sunnyside Auto and the guys fixed it quickly and car starts like normal. Definitely recommend them!

Electrical repair
Jair1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto battery replacementElectrical repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 41%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change13—
General repairs & maintenance13—
Brake service & repair10—
Vehicle Inspection9—
Brakes9—
Transmission8—
Tires8—
Engine repair7—

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