Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%47+11.4Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty88−1.2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORESunnyside Auto Repair, General Auto Repair, Auto Body Shop
New York, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #544Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 554 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 69% of auto repair shops.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 47% of auto repair shops.C
47
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 85% of auto repair shops.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 88% of auto repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunnyside Auto Repair, General Auto Repair, Auto Body Shop is better than 100% of auto repair shops.A
100
Reviews for your job
Customers hired Sunnyside Auto Repair, General Auto Repair, Auto Body Shop for 8 kinds of job.
Sunnyside Auto Repair, General Auto Repair, Auto Body Shop for transmission
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#175 / 285
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 8 Google reviews tagged “Transmission”
Angel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Darrin was big help, helped me thought everything, great prices too 100% recommended.
Great priceTransmissionAuto body & trim repair
Renat8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Best service!
Great priceTransmissionAuto body & trim repair
IrinaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Грамотные, честные механики. Я приехала на диагностику, сказали в чем проблема в течении 10 минут. У меня сломалась коробка.. Предложили решение прямо день в день, разные варианты стоимости. Человеческое отношение. Все чисто. Есть комната ожидания, есть подъемники, несколько сотрудников работают. Есть разные…
Reasonable priceTransmission
Gio11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
great reliable service, fast and reliable, shawn is the best!
Brake service & repairBrakesEngine repair
sheik4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Fixed my badly damaged car with the suspension,and rotors almost done and made it new again for a great price. After I went to this shop my car hasn’t had problems again
Auto battery maintenanceAuto maintenanceBrake service & repair
Murat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
MR Shamil is great master thank you for everything
BatteryBody & TrimCarburetor cleaning+ Quality
Niu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Rating only, no written review.
Transmission
Jair1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Rating only, no written review.
Air & cabin filter replacementAuto battery replacementElectrical repair
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 55%Reasonable 41%Overpriced 0%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 13 | — |
| General repairs & maintenance | 13 | — |
| Brake service & repair | 10 | — |
| Vehicle Inspection | 9 | — |
| Brakes | 9 | — |
| Transmission | 8 | — |
| Tires | 8 | — |
| Engine repair | 7 | — |
