Solar energy system service · Jacksonville, FL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%93+24.3Value 15%94+14.3Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 80 solar servicesiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★61 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite the ability to service systems from other manufacturers, particularly when original installers become unavailable, highlighting effective troubleshooting and electrical repairs. Recurring themes include punctuality, clear communication, and transparent pricing for services ranging from panel replacement to solar hot water installation. While one review noted being ignored regarding a leak after initial customer service, the overwhelming majority describe the company as reliable and professional.
Google rating: 5.0 out of 5 from 61 reviews (100% five-star).
Reviews on this page: 61 Google reviews (57 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: Solar Service serving Jacksonville, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other solar services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Sunpath Solar LLCSolar Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunpath Solar LLC: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunpath Solar LLC: 93/100 on this factor. Category median: 91.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunpath Solar LLC: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunpath Solar LLC: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunpath Solar LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
5.0of 5
5 stars61100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 57 written reviews
99%praise
Praise12499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price00%
Reasonable4100%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3326%
Would recommend2218%
Quality & results1915%
Price & value1814%
Speed & response1613%
Honesty & trust119%
Communication65%
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We feel better knowing we have a "go to guy" who is very knowledgeable and spent the time needed to explain everything.”
“After making many phone calls looking for someone willing to look at my system, JB came highly recommended.”
“My solar has been giving us trouble since it was installed and our original installer continued to disappear or claimed they fixed it but never did.”
“He’s responsive, capable, reasonably priced, a great troubleshooter and trustworthy.”
“…and ordered the part which was a solar inverter which arrived at a timely manner.…”
“…needs, from the initial call until finishing the project, JB has been honest and upfront with costs and what would be needed to maximize the efficienc…”
“…r them I called JB and he came to our home and inspected our system, answered all of our questions, and set up and explained a monitoring system.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Teresa10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our solar company went out of business not long after our install. We had so many questions and no one to answer them I called JB and he came to our home and inspected our system, answered all of our questions, and set up and explained a monitoring system. We feel better knowing we have a "go to guy" who is very…
Kenneth3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Sunpath Solar is the go to for all of your solar needs, from the initial call until finishing the project, JB has been honest and upfront with costs and what would be needed to maximize the efficiency of our unit. He is also dependable and reliable. Work was done in a efficient manner and on time. After…
Reasonable price
JoseLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Sunpath Solar LLC is a reliable company. They diagnose the issue i was having, and went above and beyond, contacted Solar Edge Warranty and ordered the part which was a solar inverter which arrived at a timely manner.
Mr. Engle arrived at the time he stated he would be at my house. He was very perfessional, has…
Reasonable price
KellyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I have an 11 year old solar system that needed to be repaired. After making many phone calls looking for someone willing to look at my system, JB came highly recommended. He did an amazing job diagnosing the problem and repairing it for a very reasonable price. I would highly recommend JB and SunPath for all of your…
GeorgeLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This company is awesome , they did everything that they promised at reasonable price. I would highly recommend this company to anyone . It's hard these days to find companies to deliver what they promise. My name is Gene wright ,I own Wrights professional window tinting . This is a honest review 👏
Kenneth4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
JB made my loss of solar power nightmare go away seamlessly. I placed my total faith and confidence in him and he far exceeded all expectations!!!!
Our solar company went out of business not long after our install. We had so many questions and no one to answer them I called JB and he came to our home and inspected our system, answered all of our questions, and set up and explained a monitoring system. We feel better knowing we have a "go to guy" who is very knowledgeable and spent the time needed to explain everything.
Response from the owner · a week ago
Thank you Teresa for your review and for choosing Sunpath Solar! Happy to help!
Natohya MalloryLocal Guide · 234 reviewsiTotal number of Google reviews Natohya has written across all businesses on Google Maps, not just this one.
JB has come to my rescue multiple times! My solar has been giving us trouble since it was installed and our original installer continued to disappear or claimed they fixed it but never did. JB was recommended by my neighbor and he came and found several electrical issues that my original installer did not install correctly in my attic and put my house at risk for fire. JB showed me pictures and did the repairs and my solar has been doing better ever since!
Another instance where my batteries started to swell and they were still under warranty. After going in circles with LG to get replacement batteries, they finally show up and LG didn't have anyone who could install my batteries. I demanded that they used JB because my utility bill was higher and it was going on 3 months and they finally agreed. JB got the certification needed to satisfy LG and swapped out my batteries within 2 weeks.
I am so glad to find a good installer who doesn't disappear! With so many terrible ones out there, Sunpath Solar actually knows what they are doing! JB has come through everytime and my system works great after he fixes it the first time!
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you so much for the awesome review! It was my pleasure to assist!
Sue Bottom5 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
JB is a great troubleshooter and fixer of solar systems. We had a solar hot water system that leaked and we could not contact the original installer. We found JB with Sunpath Solar LLC based in Jacksonville and he came and diagnosed the problem, recommended the fix and then procured all the parts and installed them. Now the hot water system works better than it ever did before!
We casually mentioned that the solar array on the roof had one problem panel, but we had been told by the installer that it was producing power, just not reporting the amount. JD questioned whether that was possible and did some more troubleshooting with switching around the optimizer and ultimately the problem panel, and discovered that the panel itself was bad, not the optimizer. He obtained a replacement panel for us and now all 42 panels are humming away in the sun.
I wish we knew JB back then when we were installing the systems, we would have preferred him doing the installs. He’s responsive, capable, reasonably priced, a great troubleshooter and trustworthy. If you need some work on your solar system or are thinking about a new system, call JB at Sunpath Solar LLC.
Response from the owner · a month ago
Thanks Sue for the kind words!
Kenneth Short3 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Sunpath Solar is the go to for all of your solar needs, from the initial call until finishing the project, JB has been honest and upfront with costs and what would be needed to maximize the efficiency of our unit. He is also dependable and reliable. Work was done in a efficient manner and on time. After completion there was no sign he was even there, very tidy and professional company.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thanks Ken! It was a pleasure working with you!
Jose ColonLocal Guide · 19 reviewsiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Sunpath Solar LLC is a reliable company. They diagnose the issue i was having, and went above and beyond, contacted Solar Edge Warranty and ordered the part which was a solar inverter which arrived at a timely manner.
Mr. Engle arrived at the time he stated he would be at my house. He was very perfessional, has great communication skills and displayed great workmanship. We are extremely happy he got our solar system up and running.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thanks Jose! I’m happy to help and thank you for your kind review!
pamela schwingel5 reviewsiTotal number of Google reviews pamela has written across all businesses on Google Maps, not just this one.
Thank you JB, I highly recommend your services, And your kindness.
Response from the owner · 5 months ago
Thank you Pamela! I was happy to help! Let me know if there is anything I can do for you in the future! Thank you for your understanding and kind words regarding my hasty departure today.
Debra K Ambrosini8 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
I have an 11 year old solar system that needed to be repaired. After making many phone calls looking for someone willing to look at my system, JB came highly recommended. He did an amazing job diagnosing the problem and repairing it for a very reasonable price. I would highly recommend JB and SunPath for all of your solar needs. He is trustworthy and extremely reliable. Thanks JB!
Response from the owner · a year ago
Thanks Kelly! I’m glad we could resolve your inverter issue!
Pasha Bintang4 reviewsiTotal number of Google reviews Pasha has written across all businesses on Google Maps, not just this one.
Hi Pasha. I’m a solar contractor. While I do appreciate 5 star reviews, I think you have the wrong google review address. I don’t offer lodging. Have a good day :)
George WLocal Guide · 38 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
This company is awesome , they did everything that they promised at reasonable price. I would highly recommend this company to anyone . It's hard these days to find companies to deliver what they promise. My name is Gene wright ,I own Wrights professional window tinting . This is a honest review 👏
Response from the owner · a year ago
Thanks George for kind review! When I need tinting I will definitely get in touch!
