Analyzing 6,797,4526.8M ReviewsFor 19,20819.2K Experts

Experts Reviews · Company report
Sunrise Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%85+12Replies to reviews 7%59+4.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Sunrise Car Care Center

Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 319 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunrise Car Care Center is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunrise Car Care Center is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunrise Car Care Center is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunrise Car Care Center is better than 85% of auto repair shops.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunrise Car Care Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunrise Car Care Center is better than 59% of auto repair shops.C
59

Reviews for your job

Customers hired Sunrise Car Care Center for 8 kinds of job.

Sunrise Car Care Center for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#79 / 121
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 31 Google reviews tagged “Tires” · showing 20

hectorLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I didn’t have an appointment and they took care of my leaking tire in like 30 mins these guys are awesome!

Reasonable priceTires
radsrus6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent work, thank you!

Great priceTires
Lisette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I always feel like they care about my safety. They are also the only place that is ever able to find parts for my car when others can’t. Also, they are women owned! Woop woop!

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very knowledgeable and polite.

Reasonable priceTires
Neal14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went here to get my tire patched. Very nice and professional staff. Were able to squeeze me in and get it done fast.

Reasonable priceTires
Jake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are great! Fit me in when my tire went flat and got me back on the road quick.

Tires
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service! Clean waiting area, attentive with great customer service and willingness to explain the intricacies of the car service.

Tires
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick, courteous and helpful

Reasonable priceTires
lynne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a flat tire and was able to stop by and get the tire fixed promptly without an appointment. I was so happy!! Thank you

Tires
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nail in tire went out of way to fix Quickly New tire hot plugged !

Great priceTires
Johnny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Prices are always fair and the service is top notch!

Reasonable priceTires
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Their customer service and care for their customers is outstanding. They close at 6pm, I showed up with a tire issue about 5:30 pm. They worked me in that day even though they wanted to go home and took care of my issue without complaining or making an issue about it knowing I showed up 30 minutes before they…

Reasonable priceTires
Jon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

Update: Maricela reached out and the customer service was outstanding. Thank you for rectifying the situation. Will do business with them again. Original post: I have been a customer of Sunrise Car Care Center for about three years with mixed experiences. They did good work on my Jeep at fair prices, which is why I…

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

the staff is knowledgeable, fair and efficient. I've entrusted my vehicles to them for years and wouldn't go anywhere else for my car care.

Reasonable priceTiresGeneral repairs & maintenanceBrakes
edward11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Came in for a tire repair and was in and out as soon as my car was in.

Great priceTires
AlbertLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Awesome service at Sunrise Car Care!! Convenient location and easy to schedule work. Christopher quickly completed the repair shortly after arrival and got me on my way. He was very friendly and professional, and the cost of repair was very reasonable.

Tires
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and prices as always, with no pressure. I know my auto is in good hands.

Reasonable priceTiresGeneral repairs & maintenanceOil change
PatriciaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Everything was addressed. Chris was friendly and dogs are welcome

Reasonable priceTiresOil change
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer experience! Christopher was extremely responsive. Explained everything thoroughly and answered my numerous questions without making me feel rushed. Very nice shop. I was in and out in no time. Recommend!

Reasonable priceTiresGeneral repairs & maintenance
Kam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris and his team have always been very helpful and find solutions for my car.

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance

Show more tires reviews (11 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Tires31—
Oil change18—
General repairs & maintenance17—
Brakes13—
Air & cabin filter replacement7—
Auto engine diagnostic6—
Battery5—
Steering & suspension repair4—

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