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Sunrise Nails Spa

Nail salon · Wildwood Crest, NJ · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%2+0.1Craft & service penalty85−1.5Momentum penalty98−0.2Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#111 of 112 medical spasPosition by Experts Score among all companies we track in this category. · better than 1%
4.7 ★★★★★ 666 Google reviews · 24 photos
86%five-star reviews
4.65★last 12 monthsAverage stars on reviews from the last 12 months only.
8.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$53typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Sunrise Nails Spa at a glance

Google reviewers rate Sunrise Nails Spa 4.7 out of 5 based on 666 reviews, frequently praising the clean environment, friendly staff, and willingness to accept walk-in clients for manicures, pedicures, and waxing services. Positive feedback often highlights punctual service, reasonable pricing, and specific techniques like dip nails or gel refills. However, some low-star reviews criticize hygiene practices, such as unclean tools, and report issues with communication regarding nail length or damage to personal items during the service.

  • Google rating: 4.7 out of 5 from 666 reviews (86% five-star).
  • Reviews on this page: 666 Google reviews (379 with written comments, 53 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Medical Spa serving Wildwood Crest, New Jersey.

Data from Google, last updated October 27, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction64Reliability50Craft & service85Value100Momentum98Replies to reviews2Satisfaction: 64 (median 95)Reliability: 50 (median 93)Craft & service: 85 (median 100)Value: 100 (median 100)Momentum: 98 (median 100)Replies to reviews: 2 (median 81)
Sunrise Nails SpaMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunrise Nails Spa: 64/100 on this factor. Category median: 95.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunrise Nails Spa: 50/100 on this factor. Category median: 93.C
50
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunrise Nails Spa: 85/100 on this factor. Category median: 100.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunrise Nails Spa: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunrise Nails Spa: 98/100 on this factor. Category median: 100.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunrise Nails Spa: 2/100 on this factor. Category median: 81.F
2

Bar = this company · dark tick = category median.

Star ratings

666 Google reviews we collected

  • 5 stars57086%
  • 4 stars457%
  • 3 stars91%
  • 2 stars30%
  • 1 star396%

Praise vs complaints

Phrases our text analysis found in 379 written reviews

  • Praise33992%
  • Complaints298%

Price

What customers reported paying

$530% vs typical medical spas

Middle half of what 120 customers paid ($41–$81) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude14038%
  • Quality & results13637%
  • Would recommend4211%
  • Speed & response308%
  • Price & value175%
  • Communication21%
  • Honesty & trust10%

What customers talk about

We read 379 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Kathy at the front desk is always so nice and very helpful also”
    “Very frustrating and unprofessional customer service.”
  • “Jenny, consistently, does a great job and pays attention to detail.”
    “Terrible I m very unhappy with the eyebrows I always tell them thin thin but no I get terrible eyebrows I m never coming here again it always happens…”
  • “First time there would definitely recommend a friendly and efficient service provided for your experience will be going back for sure 👍🏻”
    “…ar only on and was all of 10 min charged the normal $15 I felt bad as I recommended since close for her to walk has always gone to unique nails and ha…”
  • “I was taken quickly for my pedicure even without an appointment.”
  • “Got my nails done they were GORGEOUS and it was so fast and a reasonable price”
    “this place is a scam and they have bad service they overcharged me after they told me it was $10 they told me it was $15.”
  • “She listened to her and respected my wishes as her mother, she was so sweet and this is the third time my daughter had her nails done but the first ti…”

People customers mention

  • Jenny 16 reviews
  • Alex 10 reviews
  • Nia 9 reviews
  • Mindy 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sunrise Nails Spa for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Cristina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very particular about my nail shape so I always go to the same tech but while being at the shore for the summer I have to branch out. Jazz did both my toes and my nails and I couldn’t be happier. Wish I found him sooner in the summer!

Paid $80–100Foot massagesPolish removalNail painting
Pamela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Everyone is very nice. Salon is super clean. I was taken quickly for my pedicure even without an appointment. Foot and calf massage is a great bonus.

Paid $40–60Pedicure
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Terrible I m very unhappy with the eyebrows I always tell them thin thin but no I get terrible eyebrows I m never coming here again it always happens again and again this person cannot wax at all

Paid $1–20Waxing
Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I got a mani and pedi today. Pedi was regular polish but It was my first time getting dip for my new tips instead of acrylic. I like the concept of letting my nails grow out instead of always getting fills. Rio was my nail tech. He was kind and very diligent.

Customer photo from Danielle's review
Paid $100–120Manicure+ Punctuality+ Cleanliness+ Quality
GraceLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

Excellent service every time Never had a problem until today. How does someone walk in with long beautiful nails and come out with shortest nails ever. Once she cut 2 so far down it was two late.. if i wanted nails this short I wouldn't need to go . Left there very upset. 😡

Paid $40–60Dip powder
JeanLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is my go to place for nails. Jenny, consistently, does a great job and pays attention to detail. I am never disappointed! Oh! And, she gives a great hand and arm massage!

Paid $40–60Dip powder

Photos

Customer reviews

4.7 ★★★★★ 666 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Roseann Karter4 reviewsTotal number of Google reviews Roseann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very relaxing Head Spa experience!!!

  • Services: Service not listed
  • Busyness: As busy as it gets
  • Atmosphere: Relaxing
Cristina DiSandro8 reviewsTotal number of Google reviews Cristina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very particular about my nail shape so I always go to the same tech but while being at the shore for the summer I have to branch out. Jazz did both my toes and my nails and I couldn’t be happier. Wish I found him sooner in the summer!

  • Price: $80–100
  • Services: Foot massages, Polish removal, Nail painting, Nail polish changes, Nail designs, Gel manicures
  • Busyness: Busy
  • Atmosphere: Relaxing, Modern
Pamela Kelly6 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone is very nice. Salon is super clean. I was taken quickly for my pedicure even without an appointment. Foot and calf massage is a great bonus.

  • Price: $40–60
  • Services: Pedicure
  • Service duration: 30–60 min
  • Maintenance: Well-kept
A R2 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Terrible I m very unhappy with the eyebrows I always tell them thin thin but no I get terrible eyebrows I m never coming here again it always happens again and again this person cannot wax at all

  • Price: $1–20
  • Services: Waxing
  • Seasonal theme: Summer
Jennifer PattersonLocal Guide · 19 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolute favorite place, Jenny Alex and the whole team are amazing the salon is always clean they’re always updating adding new things won’t go anywhere else

Joanne Gallagher3 reviewsTotal number of Google reviews Joanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I showed up unannounced, and they took me immediately!

  • Price: $1–20
  • Services: Nail polish changes
Danielle Cammarano8 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got a mani and pedi today. Pedi was regular polish but It was my first time getting dip for my new tips instead of acrylic. I like the concept of letting my nails grow out instead of always getting fills. Rio was my nail tech. He was kind and very diligent.

  • Price: $100–120
  • Positive: Punctuality, Cleanliness, Quality, Professionalism, Value
  • Services: Polish removal, Nail polish changes, Pedicure, Dip powder, Manicure
  • Services: Manicure
Nancy Perry4 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cici was wonderful. Best pedi I’ve had in a year! Def will be back!!

  • Price: $100–120
  • Services: Foot massages, Nail art
Grace DolanLocal Guide · 28 reviewsTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service every time Never had a problem until today. How does someone walk in with long beautiful nails and come out with shortest nails ever. Once she cut 2 so far down it was two late.. if i wanted nails this short I wouldn't need to go . Left there very upset. 😡

  • Price: $40–60
  • Services: Dip powder
james macbride2 reviewsTotal number of Google reviews james has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

CI CI does a great job on my hands and feet.

  • Price: $40–60
  • Services: Pedicure, Manicure

Sunrise Nails Spa on Google Maps →

Business details