iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%70+44.5Reliability 28%71+20Replies to reviews 8%60+4.9Momentum penalty0−10Experts Score= 59Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 44 child care agenciesiPosition by Experts Score among all companies we track in this category. · better than 12%
4.8★★★★★88 Google reviews · 13 photos
92%five-star reviews
3.25★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sunrise Preschools 4.8 out of 5 based on 88 reviews, with the owner replying to 36% of them. Positive feedback highlights the friendly staff, clean facility, and effective communication regarding children’s developmental progress and daily activities. Several parents also note the reasonable pricing and flexibility with pickup times. However, lower-rated reviews criticize the cleanliness of rooms and equipment, alleging that staff attention is inconsistent and that some children experienced illness or behavioral issues while enrolled.
Google rating: 4.8 out of 5 from 88 reviews (92% five-star).
Reviews on this page: 88 Google reviews (78 with written comments, 4 with photos).
Owner responses: the business replied to 36% of reviews.
Most recent review: October 23, 2026.
Service: Child Care Agency serving Mesa, Arizona.
Data from Google, last updated November 1, 2026.
Score profile vs other child care agencies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: momentum.
Sunrise PreschoolsChild Care Agencies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunrise Preschools: 70/100 on this factor. Category median: 79.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunrise Preschools: 71/100 on this factor. Category median: 72.B
71
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunrise Preschools: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunrise Preschools: 60/100 on this factor. Category median: 75.B
60
Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
4.8of 5
5 stars8192%
4 stars22%
3 stars11%
2 stars00%
1 star45%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
100%praise
Praise58100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3052%
Would recommend1322%
Quality & results47%
Communication47%
Honesty & trust47%
Price & value23%
Speed & response12%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sabrina, Jessica, and Patricia are welcoming and professional.”
“I highly recommend to every parent, thank you Sunrise.”
“We love the staff and we have had a wonderful experience for since 2010.”
“They communicated all our son's progress/areas of improvement in a loving, caring way.”
“Highly recommend to any parent looking for a warm and trustworthy daycare.”
“Great price but the kids don’t actually learn anything.”
“Quick and easy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDejaVu5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★
Great price but the kids don’t actually learn anything. Also, my son suddenly started having behavioral issue's he’s never had anywhere else. I took him out after the third behavior because it’s just not like him and never has been. He’s been at a new school for months now and has not had any behaviors!
This place…
Reasonable priceEducational services
BBetty9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We love this Sunrise location! Sabrina, Jessica, and Patricia are welcoming and professional. They communicated all our son's progress/areas of improvement in a loving, caring way. All the teachers are so kind, and the turn-over rate is low, which says a lot. We appreciate all the teachers/staff and how much they cared for our son during his time there!
DDestiny4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My daughter has been going here for almost 2 years! She has learned so much, from sign language to learning how to hold a pencil! She just turned 4. I’m always surprised when she tells me what she learned everyday! Definitely would be keeping her here. She loves going to school.
AAnna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I cannot say enough wonderful things about this Sunrise location! From day one, the teachers provided such a loving, caring, and nurturing environment for my son. Their communication was excellent, always keeping me informed and reassured that he was in the best hands. It’s clear that they truly love what they do,…
DDaisy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Love this Daycare, so close to work and home. The staff is amazingly nice very good with my kids! Definitely recommend especially when kids are on Break or vacation. My oldest son (7yrs) dreads going to daycare centers but enjoys this one! The definitely my only Daycare from now on!
VVianess2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Amazing and friendly staff! They have become a second family to our child! I know that I’m leaving my child in a safe and educational environment at all times! My child has been here for over 2 years and I have no complaints whatsoever! Not only do they inform me and keep me updated about my child but they make sure…
We love this daycare & are very thankful & grateful for having found them
Response from the owner · a week ago
Thank you for your review and for sharing your experience with us! We're so happy your family is part of the Sunrise Preschools community and that your child is in good hands with our team. We are always looking for ways to improve and grow, and feedback like yours helps us do just that. Thank you for choosing us to care for your family!
D
DejaVu Locs5 reviewsiTotal number of Google reviews DejaVu has written across all businesses on Google Maps, not just this one.
Great price but the kids don’t actually learn anything. Also, my son suddenly started having behavioral issue's he’s never had anywhere else. I took him out after the third behavior because it’s just not like him and never has been. He’s been at a new school for months now and has not had any behaviors!
This place was calling me at least once a week to pick up my kid early, and as a single mom with no help it weighed on me a lot. The new school has never contacted me telling me to pick up my little one which has allowed me to actually work :)
I gave them 3 starts because if it’s all you can afford your kid will be okay just wouldn’t stay here long term.
Price assessment: Reasonable price
Services: Educational services
Age group: Preschool (3–5 yrs)
B
Betty R9 reviewsiTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
We love this Sunrise location! Sabrina, Jessica, and Patricia are welcoming and professional. They communicated all our son's progress/areas of improvement in a loving, caring way. All the teachers are so kind, and the turn-over rate is low, which says a lot. We appreciate all the teachers/staff and how much they cared for our son during his time there!
Response from the owner · 5 months ago
Thank you for sharing your experience with us! We're so happy you are pleased with our team's attentiveness and dedication. We take great pride in providing a loving and passionate environment for all our students to learn and grow. Thank you for choosing Sunrise Preschools and allowing us to care for your family!
N
natali velazquez5 reviewsiTotal number of Google reviews natali has written across all businesses on Google Maps, not just this one.
We had a great experience at Sunrise. All the teachers and staff were wonderful. My daughter’s vocabulary and social skills increased tremendously, and everyone was so patient with her when she first started (drop-off was tough in the beginning). Everyone here cares so much for the kids and you can tell they all love what they do. I was always greeted with a smile, and enjoyed all the activities they planned for the families (Halloween, Christmas show, art show, and breakfast with mom). They helped potty-train my 3 year old, which was helpful since I was having trouble at home getting her to use the bathroom. They provide a safe and fun environment, which is very reassuring. I also liked that they provided a wide variety of nutritious foods for breakfast, lunch and snack. Their communication with me was excellent and I loved all the updates I received in the app. I highly recommend to every parent, thank you Sunrise.
Response from the owner · a year ago
Thank you so much for your kind review! We are thrilled you had a positive experience with our school and team. We take great pride in providing a loving and nurturing environment for all our students to learn and grow. Thank you for choosing Sunrise Preschools to care for your family!
D
Destiny Lavarreda4 reviewsiTotal number of Google reviews Destiny has written across all businesses on Google Maps, not just this one.
My daughter has been going here for almost 2 years! She has learned so much, from sign language to learning how to hold a pencil! She just turned 4. I’m always surprised when she tells me what she learned everyday! Definitely would be keeping her here. She loves going to school.
Response from the owner · a year ago
Thank you for sharing your experience with us! We're so happy you are pleased with our team's attentiveness and dedication. We take great pride in providing a loving and passionate environment for all our students to learn and grow. Thank you for choosing Sunrise Preschools and allowing us to care for your family!
A
Anna4 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
I cannot say enough wonderful things about this Sunrise location! From day one, the teachers provided such a loving, caring, and nurturing environment for my son. Their communication was excellent, always keeping me informed and reassured that he was in the best hands. It’s clear that they truly love what they do, and that made all the difference in our experience. I’m so grateful for the time we had here and will truly miss this amazing team! Highly recommend to any parent looking for a warm and trustworthy daycare.
Response from the owner · a year ago
Thank you for sharing your experience with us! We're so happy you are pleased with our team's attentiveness and dedication. We take great pride in providing a loving and passionate environment for all our students to learn and grow. Thank you for choosing Sunrise Preschools and allowing us to care for your family!
D
Daisy Raya2 reviewsiTotal number of Google reviews Daisy has written across all businesses on Google Maps, not just this one.
Love this Daycare, so close to work and home. The staff is amazingly nice very good with my kids! Definitely recommend especially when kids are on Break or vacation. My oldest son (7yrs) dreads going to daycare centers but enjoys this one! The definitely my only Daycare from now on!
Response from the owner · a year ago
Thank you so much for your kind review! We are thrilled you had a positive experience with our school and team. We take great pride in providing a loving and nurturing environment for all our students to learn and grow. Thank you for choosing Sunrise Preschools to care for your family!
S
Svetlana Wallace3 reviewsiTotal number of Google reviews Svetlana has written across all businesses on Google Maps, not just this one.
Best staff ever in my life since they are friendly and well loved with children
Response from the owner · a year ago
Thank you for sharing your experience with us! We're so happy you are pleased with our team's attentiveness and dedication. We take great pride in providing a loving and passionate environment for all our students to learn and grow. Thank you for choosing Sunrise Preschools and allowing us to care for your family!
B
Bobby Franklin jr5 reviewsiTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Very awesome, best service ever in this Sunrise Preschool ❤️
Response from the owner · a year ago
Thank you for sharing your experience with us! We're so happy you are pleased with our team's attentiveness and dedication. We take great pride in providing a loving and passionate environment for all our students to learn and grow. Thank you for choosing Sunrise Preschools and allowing us to care for your family!
V
Vianess Herrera Santiago2 reviewsiTotal number of Google reviews Vianess has written across all businesses on Google Maps, not just this one.
Amazing and friendly staff! They have become a second family to our child! I know that I’m leaving my child in a safe and educational environment at all times! My child has been here for over 2 years and I have no complaints whatsoever! Not only do they inform me and keep me updated about my child but they make sure that she has the proper fundamentals for early child development!
Response from the owner · a year ago
Thank you so much for your kind review! We are thrilled you had a positive experience with our school and team. We take great pride in providing a loving and nurturing environment for all our students to learn and grow. Thank you for choosing Sunrise Preschools to care for your family!
