Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Sunset Air Conditioning & Heating 4.8 out of 5 based on 52 reviews, with the owner responding to only 6% of them. Customers frequently praise the company for prompt same-day appointments, clear communication, and reasonable pricing for furnace, air conditioning, and thermostat repairs. While most feedback highlights efficient service and professional conduct, one low-star review cites terrible service as a recurring criticism.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
52 Google reviews we collected
Phrases our text analysis found in 50 written reviews
How often each topic comes up in the written reviews
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We finally upgraded with HVAC Installation, and the team installed the system efficiently.”
“My AC was not blowing cold air, which annoyed me, but these professionals quickly fixed it.”
“They’re reliable, professional, and never cut corners.”
“I’m impressed and will confidently recommend their services to friends and family.”
“He was super professional and helpful, plus the repair cost was totally reasonable.”
“They gave frank advice and a clear explanation of the issue.”
“The technician they sent was friendly, honest, skilled, and careful while working on my air conditioning repair.”
praise complaint · found by our text analysis, Google review wording unchanged.
This is hands down my favorite company for HVAC work. They’re reliable, professional, and never cut corners. I tell everyone about them.
4.8 ★★★★★ 52 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We finally upgraded with HVAC Installation, and the team installed the system efficiently. The entire home feels comfortable now
We appreciate your kind words! It's great to hear the smooth installation delivered consistent comfort throughout your home
This is hands down my favorite company for HVAC work. They’re reliable, professional, and never cut corners. I tell everyone about them.
Thank you for your glowing feedback! We’re honored to be your favorite for HVAC work and appreciate you spreading the word about our reliable, professional service!
My AC was not blowing cold air, which annoyed me, but these professionals quickly fixed it. They gave frank advice and a clear explanation of the issue. My house is now comfortably cool again after the extensive repair. Fantastic experience from beginning to end!
Our furnace kept shutting off randomly, and it turned out to be an overheating issue. They came in and quickly resolved the furnace overheating issue, ensuring the system was running at a safe temperature. It’s now operating reliably without shutting down. Their expertise really showed.
The technician I worked with was super professional. He fixed my furnace patiently and wrapped it up in less than an hour. Great job, young man. Wishing you more happy customers.
This company has earned my trust. The technician arrived quickly and handled my furnace repair efficiently. He went above and beyond, and my unit is now working perfectly. I highly recommend them.
This company easily earns five stars. I reached out for a furnace repair, and they came the very next day. The tech got straight to work and finished it all without any issues. Everything was taken care of perfectly. Thanks a lot!
The furnace was running, but no warm air was coming out of the vents. Their technician found the problem and had the heat flowing again before we even had time to get cold.
Unpredictable temperature fluctuations were caused by a malfunctioning thermostat connection. The technician made sure everything was securely fastened and fixed it precisely. The comfort difference was noticeable right away.
Everything about the service went super smoothly. This company responded right away when I reached out. The technician they sent was friendly, honest, skilled, and careful while working on my air conditioning repair. He took the time to explain what he was doing and answered all my questions. Overall, they went above and beyond what I expected. Thanks again for the awesome service!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
