Experts Reviews · Company report
Sunset Automotive, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%41+2.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Sunset Automotive, Inc

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 254 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunset Automotive, Inc is better than 94% of tire repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunset Automotive, Inc is better than 93% of tire repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunset Automotive, Inc is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunset Automotive, Inc is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunset Automotive, Inc is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunset Automotive, Inc is better than 41% of tire repair shops.C
41

Reviews for your job

Customers hired Sunset Automotive, Inc for 8 kinds of job.

Sunset Automotive, Inc for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “General repairs & maintenance” · showing 20

michelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They have beed my mechanics for over thirty years, always professional, respectful and the job is always done right. I have never gone anywhere else since I was referred to them.They have worked on 7 of my vehicles over the years. Would highly recommend. Ten stars.

Reasonable priceTransmissionElectrical repairTires
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, reasonable pricing

Auto battery replacementGeneral repairs & maintenanceOil change
jefferyLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sunset automotive just earned my business for life. I took my truck in for some work at another shop and they were trying to tell me I needed an oil pan and they wanted to charge me $1,300 for it. I took it to sunset for a second opinion and they told me all they had to do was just retap a hole a little bit and put…

Great priceGeneral repairs & maintenance
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I took my Chevy Colorado into the shop because I had a check engine light on and it was running a little rough. The team at Sunset diagnosed the problems and fixed the problems. Jeff was very nice and explained the repairs to me before and after service.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, knowledgeable, and trustworthy. Sunset is my go to auto mechanic for over 35 years!

Reasonable priceGeneral repairs & maintenance
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outstanding folks. Great experience and would refer to anyone

Steering & suspension repairGeneral repairs & maintenanceElectrical
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Seemed very honest

Great priceGeneral repairs & maintenanceOil change
Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have serviced our vehicles at Sunset since moving to Arizona 5+ years ago. Very happy with their service and attentiveness.

General repairs & maintenance
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service as always. Thanks for getting the window repair done quickly.

Reasonable priceGeneral repairs & maintenanceOil change
PamLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jack & Jay & all are awesome guys to depend on for our vehicles. I purchased 2014 Kia i bring to them for everything. We brought our old 1995 Buick & 1999 Nissan here for years. Great dependable service. I recommend them to everybody.

Air conditioningGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Value
BlackbirdLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place is top notch! The team, the communication and the work quality! 4 Visits to date every single one has always been handled great. When I spoke to them on the phone, I give them a quick description and once they get in there, they figure out rather quickly.

Reasonable priceGeneral repairs & maintenanceA/C installation & repair
R10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I cannot speak highly enough about Sunset Auto. Jeff and his staff are first rate in their customer service, professionalism and abilities to diagnose and repair all of your vehicle needs. Fast and fair keeps us coming back as loyal and happy customers. Thanks for all your great service.

Reasonable priceGeneral repairs & maintenanceA/C installation & repair
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I took my car in to check my brakes, no appointment and they got me right in, checked my brakes, n/c then asked if they could flush my brake system and add new brake fluid. I was there maybe an hour, I actually think it was less. Great honest mechanics.

Reasonable priceGeneral repairs & maintenance
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This is my regular mechanic, and I have always had a great experience with them.

General repairs & maintenanceBrakesBrake service & repair
RitaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always receive wonderful and quick and reasonable service.

Great priceGeneral repairs & maintenanceOil change
Nobuko3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My car got an overall checkup because I had not had it serviced for about 2 years because of the pandemic. I don't know all of the services that entailed. I trust Sunset. They tell me what needs to be done, and what can wait and give me referrals when needed.

Auto battery replacementGeneral repairs & maintenanceVehicle Inspection+ Punctuality+ Quality+ Professionalism
Don1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

You will always find friendly service at Sunset. They do not perform any unneeded work. Fairly priced and timely, their service engineers are highly trained. Service is performed correctly the first time. They honor all of their commitments

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
KellyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Reinstalled new exhaust emission equipment removed by a previous owner. Repaired right rear passenger airbag control device which was causing the air bag warning light illumination Replaced turbocharger duct

Auto exhaust system replacementElectricalExhaust
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent job and polite!

Auto water leak repairBody & TrimEngine repair
bryant2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent shop been using them for years on all of my cars. They are the most HONEST shop out there. They truly take care of their clients and treat them with respect, and again I cannot emphasize enough how honest and reputable they are. I send all my friends and family there for work that is done right the first time.

Auto engine diagnosticGeneral repairs & maintenance

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

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