Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Sunset Automotive 4.9 out of 5 based on 254 reviews, with the owner replying to 60 percent of them. Customers frequently cite reasonable pricing, transparent communication, and the absence of unnecessary upselling during services like oil changes, AC repairs, and brake work. Long-term loyalty is a recurring theme, with many clients noting decades of consistent, professional service. However, a small number of low-star reviews highlight concerns regarding mechanical oversights, such as loose fuel lines or brake failures, and disputes over diagnostic fees.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
254 Google reviews we collected
Phrases our text analysis found in 202 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We always appreciate not being up-sold on items that don't need repair; feel like Sunset is trustworthy in this respect.”
“In a world full of shady shops, this place will be my go to”
“This shop is very honest they do great work at a great price I recommend sunset automotive to everyone.”
“They have beed my mechanics for over thirty years, always professional, respectful and the job is always done right.”
“I brought my car in back in February to get my AC fixed, and they did a great job at a very reasonable price.”
“They are a little more pricey than other but I know I am getting top quality work from them.”
“They completed my oil and filter change promptly and didn’t try to upsell me on anything I didn’t need.”
“I really appreciated the straightforward service and would definitely recommend Sunset Automotive.”
“Never going back.”
“Very good service and absolutely explain everything transparently and in laymans terms.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Sunset Automotive, Inc for 8 kinds of job. Pick one to see what they paid and said.
I’ve had a great experience with these guys! I brought my car in back in February to get my AC fixed, and they did a great job at a very reasonable price. I recently brought it back for a checkup before a long drive to Canada, and they checked everything out at no charge. Highly recommend!
They have beed my mechanics for over thirty years, always professional, respectful and the job is always done right. I have never gone anywhere else since I was referred to them.They have worked on 7 of my vehicles over the years. Would highly recommend. Ten stars.
Sunset Auto performed well as expected. Our 96 4Runner was inspected and had its oil and filters changed. The A/C needed a charge. All completed in the time discussed. We always appreciate not being up-sold on items that don't need repair; feel like Sunset is trustworthy in this respect.
Sunset is the Best! I have been a customer for at least 20 years! They always deliver their very best!!
Greg and Staff are exceptional. Very good service and absolutely explain everything transparently and in laymans terms. Thank you guys.
Sunset automotive just earned my business for life. I took my truck in for some work at another shop and they were trying to tell me I needed an oil pan and they wanted to charge me $1,300 for it. I took it to sunset for a second opinion and they told me all they had to do was just retap a hole a little bit and put…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 27 | — |
| Oil change | 27 | — |
| Auto engine diagnostic | 12 | — |
| Electrical repair | 10 | — |
| A/C installation & repair | 7 | — |
| Brake service & repair | 7 | — |
| Auto maintenance | 6 | — |
| Transmission | 5 | — |
4.9 ★★★★★ 254 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve had a great experience with these guys! I brought my car in back in February to get my AC fixed, and they did a great job at a very reasonable price. I recently brought it back for a checkup before a long drive to Canada, and they checked everything out at no charge. Highly recommend!
They have beed my mechanics for over thirty years, always professional, respectful and the job is always done right. I have never gone anywhere else since I was referred to them.They have worked on 7 of my vehicles over the years. Would highly recommend. Ten stars.
Great service,always
Great service, reasonable pricing
Sunset Auto performed well as expected. Our 96 4Runner was inspected and had its oil and filters changed. The A/C needed a charge. All completed in the time discussed. We always appreciate not being up-sold on items that don't need repair; feel like Sunset is trustworthy in this respect.
Sunset is the Best! I have been a customer for at least 20 years! They always deliver their very best!!
Very professional, quality service.
Bob, you make our job easy! Thank you for the continued support.
Greg and Staff are exceptional. Very good service and absolutely explain everything transparently and in laymans terms. Thank you guys.
Sunset automotive just earned my business for life. I took my truck in for some work at another shop and they were trying to tell me I needed an oil pan and they wanted to charge me $1,300 for it. I took it to sunset for a second opinion and they told me all they had to do was just retap a hole a little bit and put a new plug in only cost me $100. I wanted some other work done but they told me I didn't need it yet. This shop is very honest they do great work at a great price I recommend sunset automotive to everyone.
I took my Chevy Colorado into the shop because I had a check engine light on and it was running a little rough. The team at Sunset diagnosed the problems and fixed the problems. Jeff was very nice and explained the repairs to me before and after service.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
