Auto repair shop · Chandler, AZ · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 119 tire repair shopsiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★122 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the shop for transparent communication, fair pricing, and punctual service, noting that staff clearly explain repairs and costs while often completing work within a day. Reviews highlight the facility's cleanliness and the ability to diagnose issues accurately, with some customers appreciating that the shop advises on deferring non-urgent maintenance to save money. The only minor recurring criticism is the desire to have diagnostic fees waived for larger repair jobs, though overall sentiment remains positive regarding the honesty and quality of the work performed.
Google rating: 5.0 out of 5 from 122 reviews (98% five-star).
Reviews on this page: 122 Google reviews (111 with written comments, 4 with photos).
Owner responses: the business replied to 93% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SSC Auto RepairTire Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SSC Auto Repair: 98/100 on this factor. Category median: 83.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SSC Auto Repair: 98/100 on this factor. Category median: 79.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SSC Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SSC Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
–
Bar = this company · dark tick = category median.
Star ratings
122 Google reviews we collected
5.0of 5
5 stars12098%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 111 written reviews
100%praise
Praise244100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2148%
Reasonable2045%
Overpriced12%
Not sure25%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5121%
Speed & response4016%
Honesty & trust3816%
Quality & results3615%
Price & value3213%
Would recommend2611%
Communication229%
What customers talk about
We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have had good experience with this location and company, professionally and personally.”
“I received a diagnosis and estimate within hours and my car was fixed by the next day.”
“My husband and I only trust SSC with our cars and the entire team always makes us feel so comfortable and confident bringing our vehicles in.”
“Adam has done such an amazing job building trust with his customers and it really shows!”
“Pricing is fair, turnaround time is good and reliable repairs.”
“I highly recommend SSC Auto Repair, Adam and his crew do great work.”
“They are patient enough to explain the procedure and answer any question you throw at them.”
People customers mention
Adam12 reviews
Chris5 reviews
Highland3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SSC Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Kyler6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I have had good experience with this location and company, professionally and personally. Their service and timeliness is excellent! Never had an issue working with them. Adam and Chris do very well on making sure you understand the issues and costs clearly, thank you to the SSC Auto repair team!
Macey8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I've been bringing my cars to SSC Auto Shop for years now and I seriously have zero complaints! My husband and I only trust SSC with our cars and the entire team always makes us feel so comfortable and confident bringing our vehicles in. Adam has done such an amazing job building trust with his customers and it…
NaveenLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chris and Adam are knowledgeable and helpful with any repairs. They are patient enough to explain the procedure and answer any question you throw at them. Pricing is fair, turnaround time is good and reliable repairs. I will trust them with any of my future car repairs. I like their points program which can be used for any future repairs.
Reasonable priceAuto exhaust system repairA/C installation & repair
Genesis8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Thankful I found this shop. I was able to make an appointment online and include details and pictures of the issues my car was having. I received a diagnosis and estimate within hours and my car was fixed by the next day. They were knowledgeable and transparent. Car is running great. Thank you.
Reasonable priceAuto engine diagnosticBrakes
Brennan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Had my first experience SSC Auto and it was amazing. I have a Mercedes Benz, and this shop has an Euro tech that can do the same level of service as the dealership for routine maintenance, for a fraction of the price. I was genuinely impressed with the price. I will be taking my car here for all future maintenance.
Ang4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We took our car in for a diagnosis because it was making a strange noise after falling off a jack when changing a tire. They noticed a small part that was bent and simply bent it back and only charged us the diagnostic fee because they didn’t have to do much. They’ve earned my trust! Unfortunately so many businesses…
I have had good experience with this location and company, professionally and personally. Their service and timeliness is excellent! Never had an issue working with them. Adam and Chris do very well on making sure you understand the issues and costs clearly, thank you to the SSC Auto repair team!
Price assessment: Reasonable price
Services: General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Oil change
Macey Sangbouasy8 reviewsiTotal number of Google reviews Macey has written across all businesses on Google Maps, not just this one.
I've been bringing my cars to SSC Auto Shop for years now and I seriously have zero complaints! My husband and I only trust SSC with our cars and the entire team always makes us feel so comfortable and confident bringing our vehicles in. Adam has done such an amazing job building trust with his customers and it really shows! I never hesitate to recommend SSC to our friends and family because I know they'll be taken care of. They're also always so accommodating and have been able to squeeze us in for last-minute appointments, which we appreciate so much! It's so nice having an auto shop you can genuinely trust. We wouldn't take our cars anywhere else!
Naveen ChLocal Guide · 17 reviewsiTotal number of Google reviews Naveen has written across all businesses on Google Maps, not just this one.
Chris and Adam are knowledgeable and helpful with any repairs. They are patient enough to explain the procedure and answer any question you throw at them. Pricing is fair, turnaround time is good and reliable repairs. I will trust them with any of my future car repairs. I like their points program which can be used for any future repairs.
Price assessment: Reasonable price
Services: Auto exhaust system repair, A/C installation & repair
Kiwanis Queen Creek9 reviewsiTotal number of Google reviews Kiwanis has written across all businesses on Google Maps, not just this one.
You took fabulous care of our '58 Rambler. Special shout-out to Chris Hilmer!
Price assessment: Reasonable price
Services: Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, General repairs, Wheel alignment, Brakes, Auto maintenance, Oil change
Genesis Erazo8 reviewsiTotal number of Google reviews Genesis has written across all businesses on Google Maps, not just this one.
Thankful I found this shop. I was able to make an appointment online and include details and pictures of the issues my car was having. I received a diagnosis and estimate within hours and my car was fixed by the next day. They were knowledgeable and transparent. Car is running great. Thank you.
Price assessment: Reasonable price
Services: Auto engine diagnostic, Brakes
Brennan Wemmer10 reviewsiTotal number of Google reviews Brennan has written across all businesses on Google Maps, not just this one.
Had my first experience SSC Auto and it was amazing. I have a Mercedes Benz, and this shop has an Euro tech that can do the same level of service as the dealership for routine maintenance, for a fraction of the price. I was genuinely impressed with the price. I will be taking my car here for all future maintenance.
Ang4 reviewsiTotal number of Google reviews Ang has written across all businesses on Google Maps, not just this one.
We took our car in for a diagnosis because it was making a strange noise after falling off a jack when changing a tire. They noticed a small part that was bent and simply bent it back and only charged us the diagnostic fee because they didn’t have to do much. They’ve earned my trust! Unfortunately so many businesses seem to make a living by scamming people with unnecessary “fixes” or selling things they don’t need. This business is great and can be trusted as honest. We’ll be back with any needed future auto repairs! Highly recommend them to anyone!
Henry Staggs17 reviewsiTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
I had to go out of town and my wife’s battery in her car sounded off. She contacted Adamand they got her in the next morning and swapped out her battery that was dying and also did an oil change and a quick once over under the hood and she was on her way!! They did this while she waited. These guys are outstanding and we will continue to do business with them.
Price assessment: Great price
Services: Auto battery replacement, Oil change
Response from the owner · a year ago
We appreciate you taking the time to leave us a review, Chuck! Scott and the SSC Auto Repair team were happy to assist your wife with her oil change. We are glad our team could get her back on the road in a timely manner. Our team looks forward to working with you again!
Mariah KenistonLocal Guide · 10 reviewsiTotal number of Google reviews Mariah has written across all businesses on Google Maps, not just this one.
SSC-have compassion care most off all respect most knowledge and matured focus Technician..I am happy and thankfull to Jesus that guided me to this Family owned operated shop. Thank you I definitely com8ng back to them. They gave you a Diagnostic and plan to execute that one buy one according to your Budget. Thank you for your Loyalty. Respectfuly Mariah Keniston.
