Experts Reviews · Company report
Sunset Automotive, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%41+2.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Sunset Automotive, Inc

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.9★ from 254 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunset Automotive, Inc is better than 94% of tire repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunset Automotive, Inc is better than 93% of tire repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunset Automotive, Inc is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunset Automotive, Inc is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunset Automotive, Inc is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunset Automotive, Inc is better than 41% of tire repair shops.C
41

Reviews for your job

Customers hired Sunset Automotive, Inc for 8 kinds of job.

Sunset Automotive, Inc for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Oil change” · showing 20

michelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They have beed my mechanics for over thirty years, always professional, respectful and the job is always done right. I have never gone anywhere else since I was referred to them.They have worked on 7 of my vehicles over the years. Would highly recommend. Ten stars.

Reasonable priceTransmissionElectrical repairTires
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, reasonable pricing

Auto battery replacementGeneral repairs & maintenanceOil change
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I took my Chevy Colorado into the shop because I had a check engine light on and it was running a little rough. The team at Sunset diagnosed the problems and fixed the problems. Jeff was very nice and explained the repairs to me before and after service.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
markLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My wife and I have had our vehicles serviced at Sunset for many years and 100% enjoy their nice friendly staff and the great service they provide!

Reasonable priceOil change
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outstanding folks. Great experience and would refer to anyone

Steering & suspension repairGeneral repairs & maintenanceElectrical
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Seemed very honest

Great priceGeneral repairs & maintenanceOil change
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been going to sunset for about 10 years and they have always done an amazing job! They explain throughly when questions are asked and offer a fair price. Today I went in to get my oil changed and had a leak. Since my car is new they recommended I go to the dealership to get it fixed under insurance. I respect…

Great priceAuto maintenanceOil change
MartyLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have a 13 year old car that broke down on me less than 3 months before my new car is delivered to the dealer, and it was difficult finding a shop who would work on it. I called Sunset Automotive and they were happy to take on my project, which turned out to be a pretty large project, but they did excellent work…

Reasonable priceTransmissionOil change
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service as always. Thanks for getting the window repair done quickly.

Reasonable priceGeneral repairs & maintenanceOil change
JM6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Another shop recommended a $1300 repair for the squeal under the hood. I’m so glad a friend recommended Sunset! They fixed it in just a few hours, they were friendly and efficient, and it only cost $129!! Thank you Sunset Automotive!!!

Reasonable priceOil changeService not listed
PamLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jack & Jay & all are awesome guys to depend on for our vehicles. I purchased 2014 Kia i bring to them for everything. We brought our old 1995 Buick & 1999 Nissan here for years. Great dependable service. I recommend them to everybody.

Air conditioningGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Value
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been going to Sunset for years, probably decades. I live 30 miles away in Queen Creek but make the travel because of great service.

Great priceSteering & suspension repairOil change
Doug8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Easy to schedule appointment, Quick and Complete Oil Change service! Great customer service and quality products!

Great priceOil change
RitaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always receive wonderful and quick and reasonable service.

Great priceGeneral repairs & maintenanceOil change
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My SUV was in for the 50K mile checkup

Great priceTiresOil change
Ronald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I arrived early and they were able to take make my car right away. I was getting an oil changed and they recommended a new air filter as well.I said yes and I was out the door in 25 minutes.

Oil change
Rdecrist1Local Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quick, efficient and professional. Got my daughter's ac repaired and back on the road. As an old "car guy", I trust Jeff and his team to be honest and professional with all!

Reasonable priceElectrical repairOil change
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service is extremely good. Business like with a personality thrown in.

A/C installation & repairBrake service & repairAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
MeredithLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sunset Auto has been a rockstar among Phx- East Valley car repair shops for decades! You can’t beat the customer service- they’ve found issues the dealership service department missed on my Highlander that we also eventually got the dealership to cover. They’ve taken me into the garage to show me a suspension issue.…

A/C installation & repairOil change+ Punctuality+ Quality+ Professionalism
Trevor3 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto battery replacementOil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

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