How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%91+12.9Replies to reviews 7%70+4.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESunset Tire & Auto Repair + Brakes
Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #137Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 754 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Sunset Tire & Auto Repair + Brakes for 8 kinds of job.
Sunset Tire & Auto Repair + Brakes for oil change
Clear ✕All 39 Google reviews tagged “Oil change”
I was recommended by a long time customer. She was absolutely right, the work and detail to taking care of my car was excellent.
Love this place.
Maricela made my day yesterday when we brought our Ford in for regular service. I had never met her before, but what a wonderfully bright personality, she really, genuinely cares about her customers and the quality of work done at Sunset! We have been with Sunset for over a decade and will not take our cars…
My favorite car repair folks by far! I even got a house call when I couldn't successfully get my car started to get it over to Sunset. Happy customers for a decade.
Super knowledgeable and friendly staff. Very smooth experience. Was kept informed and involved throughout the whole process. I got a full inspection done and also got my lowering springs installed after being informed of my shocks being worn out. Highly recommend sunset to anyone looking for trustworthy, professional services.
Simply the best and most trustworthy shop I have ever known. Honest, skilled, straight-shooting, hard-working folks.
Always there to help and get what i need in a very timely manner. Diego and the whole crew are awesome.
I had a great experience with Sunset. Everything was explained and everyone was very patient. They also helped me figure out the locked lug nuts on my tires. I didn’t know I had them And had no key. Thanks to Gavin’s guidance my problem is solved. I recommend Sunset 100%
This was my first time at Sunset and will for sure be back. Very professional and services excellent. No longer worth going to the dealer for service when you have excellent service right around the corner at a very reasonable price.
These people are awesome. Highly recommend them.
Always a 10 out of 5!!! Plus, this time I sat outside surrounded by the beauty of the 🪴 plants. I love this place!! See ya next time.
Clean, friendly, communicative, convenient and timely service at both Sunset locations I have visited. They explain the why/how when they give recommendations. Chris, Diego, Jose and Gavin have all helped me with my car, and were knowledgeable and helpful. They provide pictures, quotes for pre-review, and a…
Extremely friendly and efficient! Very pleased with the service
Always the best service. Gavin is on top of everything.
Diego at Sunset Auto always takes care of my super classic rides!!
I own a remodeling company in the Chicagoland area. My work trucks take a daily beating transporting heavy materials and driving lots of miles. I only trust one auto repair shop with not only my company vehicles but personal as well, Sunset Auto & Tire. The owner Maricela goes way out of her way to make sure each of…
Absolutely no complaints. Great service and got my car back within a reasonable time frame. and running great again! Happy with everything.
So awesome!!! Taking a road trip to Oklahoma with my 2011 170k mile scion tc and they made sure I was ready and what service items to take priority of. Also women owned you know you’re getting high quality service!! I’m a bit of a car junkie myself so really cool to see her dreams come true. Would recommend to anyone for anything.
Would highly recommend setting up an appointment at this shop! Everyone is extremely friendly and they will leave you satisfied. The work performed is top tier, best shop around for sure.
Great customer service and communication- highly recommend.
Excellent service and communication. Thoroughly enjoyed working with the team at sunset auto. Highly recommend 👌
Being a first time customer I really didn’t know what to expect but the service and great results was better than any car dealer ship. I’ve returned twice for service problems and they have been exceptionally helpful to solve my problems. Highly recommend them over any dealerships that I have experience.
Very comprehensive and fast service
Prompt and efficient service every time. Gavin speaks with you, not at you, which builds a real sense of trust. His recommendations are always spot on, and I’ve never been let down once. Highly recommend.
The Sunset team is amazing! We have needed quite a bit of help with several cars the past couple of years and this is the best garage I have ever used. Everyone is kind and responsive. The work is well done and completed quickly. Communication is top notch. Text updates and estimates are so helpful! Scheduling is…
The service was great,they got the job done in such a timely fashion despite bad weather conditions, would recommend. Wonderful communication 👏. They were Happy to answer any questions.
We have taken all our cars here for three years. They are honest and fair prices
The staff at sunset is amazing & wonderful & so helpful! We love Gavin, Maricela, Chris, Angel & Luz! Plus they have the cutest doggies there!
We just moved to the area and finding Sunset was a huge relief in terms of getting set up with a reliable and trustworthy mechanic. Gavin was personable, knowledgeable, and patient - clearly looking out for the best interest of me & my vehicle. We will continue to service our car here and absolutely recommend this great team. Thank you!
The service, attention and place is Great. Definitely a 5 star place. Had an oil change recently and I was well taken care of.
This crew is fantastic!!
Amazing service always. Highly recommended
Top-notch customer service, transparency around pricing, and high quality repair work. We take our Buick and BMW here. Would recommend Sunset to anyone.
Outstanding Service
Best service. Made an appoitment for Honda Insight 2014 and thay fixed everything in one day. Cheap and high quality. I am grateful for the good work. Replacement of parts and consumables is now only here. Thanks guys, you are the best.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 58 | — |
| Oil change | 39 | — |
| Brakes | 28 | — |
| Auto engine diagnostic | 25 | — |
| Air & cabin filter replacement | 17 | — |
| Battery | 16 | — |
| Steering & suspension repair | 15 | — |
| Transmission | 11 | — |
