Sunshine Appliance Services logo

Sunshine Appliance Services

Appliance repair service · Sweetwater, FL · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%68+10.3Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 108 appliance repairPosition by Experts Score among all companies we track in this category. · better than 63%
5.0 ★★★★★ 21 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$324typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Sunshine Appliance Services at a glance

Google reviewers rate this appliance repair service five stars based on twenty-one reviews, with no owner responses recorded. Customers frequently cite punctuality, honest pricing, and effective communication regarding repairs for refrigerators, washers, dryers, and ovens. Recurring themes include the technician’s ability to diagnose complex issues accurately and provide fair estimates compared to other providers. No negative patterns or criticisms appear in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
  • Reviews on this page: 21 Google reviews (19 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Appliance Repair serving Sweetwater, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other appliance repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction97Reliability95Craft & service–Value68Momentum100Replies to reviews–Satisfaction: 97 (median 91)Reliability: 95 (median 86)Value: 68 (median 97)Momentum: 100 (median 100)
Sunshine Appliance ServicesAppliance Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunshine Appliance Services: 97/100 on this factor. Category median: 91.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunshine Appliance Services: 95/100 on this factor. Category median: 86.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunshine Appliance Services: 68/100 on this factor. Category median: 97.B
68
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunshine Appliance Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–

Bar = this company · dark tick = category median.

Star ratings

21 Google reviews we collected

  • 5 stars21100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 19 written reviews

  • Praise38100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price00%
  • Reasonable3100%
  • Overpriced00%
  • Not sure00%
$324+17% vs typical appliance repair

Middle half of what 3 customers paid ($137–$460) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude821%
  • Speed & response821%
  • Would recommend718%
  • Price & value513%
  • Honesty & trust513%
  • Quality & results411%
  • Communication13%

What customers talk about

We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is professional, honest, fair, knowledgeable and dependable.”
  • “I call Ravil and he gives me a fast response he when to the property within an hour and problem was fixed”
  • “He saved us more than once and we recommend him whenever we can!”
  • “Friendly, punctual, conscientious, expert, and reasonably priced!”
  • “He is an honest and hardworking man my wife and I have come to trust.”
  • “He always does great work and comes when he says he’s going to come.”
  • “Great communication.”

People customers mention

  • Ravil 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent priced reviews

Luis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I call Ravil and he gives me a fast response he when to the property within an hour and problem was fixed

Paid $100–150Reasonable price
Roberto9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Raul is excellent. Been doing business with him for years. Very knowledgable, takes time to do the research to diagnose and solve repair issues. Exceptional service. Highly recommend.

Paid $300–350Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 21 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Luis Alvarez8 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I call Ravil and he gives me a fast response he when to the property within an hour and problem was fixed

  • Price assessment: Reasonable price
  • Price: $100–150
  • Repair wait time: 1–2 hr
Roberto Tarafa9 reviewsTotal number of Google reviews Roberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Raul is excellent. Been doing business with him for years. Very knowledgable, takes time to do the research to diagnose and solve repair issues. Exceptional service. Highly recommend.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Repair wait time: 1–2 hr
Martha Robaina9 reviewsTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great promptly very very good job

Sam Bassam14 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have known Raul for a couple of years and used his services few times to fix different appliances. He is professional, honest, fair, knowledgeable and dependable. At minimum he deserves 5 stars.

Jonathan Gottlieb10 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been working with Ravil at Biscayne Appliance Repair for the past couple of years; probably 4 service calls over that time. And we won’t use anybody else. Our first encounter was related to a Viking refrigerator repair. I asked him for a second opinion as the first person quoted some huge number that I couldn’t believe. Ravil identified the problem as something far less complicated (and expensive), saving us over $1000. The next couple of visits were easy, efficient, and cost effective. This week, our drier stopped working and I texted Ravil late Monday afternoon. He came by Tuesday morning and addressed the issue immediately. He is an honest and hardworking man my wife and I have come to trust. Solid 5 stars

Andres Cowley3 reviewsTotal number of Google reviews Andres has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Raul is an excellent appliance technician. We have used his services for our microwave and most recently for our oven successfully. In addition he is courteous and punctual.

NanetteLocal Guide · 15 reviewsTotal number of Google reviews Nanette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used Ravil’s services on multiple occasions now. He always does great work and comes when he says he’s going to come. I will continue to use him for all of my appliance needs

Lauren Batlle6 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ravil is an excellent repairman. He is honest, responsible and fair. He has fixed our refrigerator, washing machine and dryer. We are always impressed by his expertise.

Justin PetrieLocal Guide · 39 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He’s been fixing my appliances going back 5 years now. Always top notch service. Great communication. Efficient work. And best of all he’s saved me thousands of dollars.

Juan Aguilar13 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Capable, professional and honest Ravil has serviced our home for years. Always punctual and never perfunctory his performance always exceeds our expectation. We consider ourselves very fortunate to have found him, Juan P. Aguilar, M. D.

Sunshine Appliance Services on Google Maps →

Business details