House cleaning service · Wichita Falls, TX · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%86+22.4Value 15%69+10.5Momentum penalty81−1.9Experts Score= 84Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 40 commercial cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 26%
4.9★★★★★49 Google reviews · 19 photos
98%five-star reviews
4.78★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sunshine Cleaning Company 4.9 out of 5 based on 49 reviews, with the owner responding to 98% of feedback. Customers frequently cite punctuality, thoroughness, and effective communication as key strengths of the bi-weekly and deep cleaning services. While most praise the consistency and attention to detail, a recurring criticism in low-star reviews involves a lack of response to initial inquiries regarding estimates and scheduling.
Google rating: 4.9 out of 5 from 49 reviews (98% five-star).
Reviews on this page: 49 Google reviews (36 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 23, 2026.
Service: Commercial Cleaning Service serving Wichita Falls, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other commercial cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: value.
Sunshine Cleaning CompanyCommercial Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunshine Cleaning Company: 91/100 on this factor. Category median: 93.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunshine Cleaning Company: 86/100 on this factor. Category median: 93.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunshine Cleaning Company: 69/100 on this factor. Category median: 97.B
69
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunshine Cleaning Company: 81/100 on this factor. Category median: 100.A
81
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
–
Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
4.9of 5
5 stars4898%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 36 written reviews
97%praise
Praise6097%
Complaints23%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price00%
Reasonable4100%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2134%
Staff & attitude1219%
Would recommend915%
Speed & response711%
Communication58%
Price & value46%
Honesty & trust46%
What customers talk about
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very thorough, fair-priced, and attentive to details.”
“This professional company was referred to me by a friend, and contacting them was a such a wise move.”
“I highly recommend Sunshine Cleaning to anyone looking for top-notch cleaning!”
“Sunshine Cleaners came in clutch same day of my photos being taken.”
“They’re easy to work with, responsible, punctual, and thorough!”
“My house has needed a DEEP CLEANING and I got exactly that for a very great price.”
“I booked a deep cleaning for the first time, and it genuinely brought me so much peace of mind.”
People customers mention
Heather5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Sunshine Cleaning Company
From 21 detailed written reviews; every point below is quoted in at least one review.
Mentioned most: Quality of work (16 praise); Would recommend (8 praise, 1 complaint); Friendly & courteous (8 praise); Professionalism (6 praise); Punctuality (3 praise); Reliability (3 praise); Communication (3 praise).
Reported results: 3 exceeded expectations.
Value for money: 3 said worth it.
Jobs reviewed: deep cleaning (3).
Returning customers: 4 reviewers say they used Sunshine Cleaning Company before.
👍 “I got exactly that”
👍 “Screened and all have background checks”
👍 “Services they provide with such perfection and consistency”
👎 “They never responded”
👎 “A sign to go elsewhere”
Reviews for your job
Customers hired Sunshine Cleaning Company for 1 kind of job. Pick one to see what they paid and said.
KKatherine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
This is a top notch company. I love that it’s local. My house has needed a DEEP CLEANING and I got exactly that for a very great price. We will be having them come more frequently now!!!
CCatherine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
1st of all, I’m picky!
I live here. I know what’s dirty and needs attention. The cleaners asked me upon arrival if there was anything that needed special attention. Love that!
2nd of all I’m leery of someone being in my home when I am not!
The cleaners are screened and all have background checks. I feel that if…
SSherry1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Sunshine cleans our home every 2 weeks. We have been very satisfied with the services and we love Antoinette.
CCarolyn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This professional company was referred to me by a friend, and contacting them was a such a wise move. Their wonderful staff, the services they provide with such perfection and consistency are second to none. Look no further if you want cleaning done right. Thank you, Sunshine!
Mmason5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
In the process of selling my house. Sunshine Cleaners came in clutch same day of my photos being taken. They were very thorough, fair-priced, and attentive to details. Would use again if I wasn’t moving!!
CChrista14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I’ve been working with Sunshine Cleaners for a little while now, and it’s been wonderful. They’re easy to work with, responsible, punctual, and thorough!
This is a top notch company. I love that it’s local. My house has needed a DEEP CLEANING and I got exactly that for a very great price. We will be having them come more frequently now!!!
Response from the owner · a month ago
It's wonderful to hear your experience matched your expectations! Thrilled our local team delivered a deep clean you love at a great value—Sunshine Cleaning Company values your support!
C
Catherine Keeney5 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
1st of all, I’m picky!
I live here. I know what’s dirty and needs attention. The cleaners asked me upon arrival if there was anything that needed special attention. Love that!
2nd of all I’m leery of someone being in my home when I am not!
The cleaners are screened and all have background checks. I feel that if Heather hires a person then I know that I can relax and not worry.
Sunshine Cleaning Company. They are top notch!
A very pleased customer, Cathey
Response from the owner · 3 months ago
Hi Cathey, Truly grateful for your trust! Our team takes pride in attention to detail and secure service. Thrilled Sunshine Cleaning Company earned your confidence—we’ll keep striving for that peace of mind.
S
Sherry Fincher1 reviewiTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
This professional company was referred to me by a friend, and contacting them was a such a wise move. Their wonderful staff, the services they provide with such perfection and consistency are second to none. Look no further if you want cleaning done right. Thank you, Sunshine!
Response from the owner · 4 months ago
Your glowing review brightens our day! We’re thrilled our team’s dedication and consistent service impressed you. Thanks for trusting Sunshine Cleaning Company and sharing your experience!
L
Lisa williamson1 reviewiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
In the process of selling my house. Sunshine Cleaners came in clutch same day of my photos being taken. They were very thorough, fair-priced, and attentive to details. Would use again if I wasn’t moving!!
Response from the owner · 5 months ago
Thank you for taking the time to leave us a review! Good luck on the sell of your house!
C
Christa Small14 reviewsiTotal number of Google reviews Christa has written across all businesses on Google Maps, not just this one.
I’ve been working with Sunshine Cleaners for a little while now, and it’s been wonderful. They’re easy to work with, responsible, punctual, and thorough!
Response from the owner · 6 months ago
Thank you Christa for taking the time to share your experience with our services! It's a pleasure serving you!
N
Nicole Maxwell1 reviewiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Sunshine Cleaning Co was amazing! The staff were detailed and attentive and my home came out looking and smelling fantastic and it was exactly what I was hoping for! They are worst every penny!
Response from the owner · 6 months ago
Thank you Nicole for taking the time to leave us a review!
K
Kaelee WLocal Guide · 42 reviewsiTotal number of Google reviews Kaelee has written across all businesses on Google Maps, not just this one.
Heather and her team do a very good job. Excellent customer service and superior cleaning. I have never seen my floors so clean, thank you from a busy mom
Response from the owner · 6 months ago
It has been a pleasure cleaning for your family!
J
Janet Allen3 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
