Experts Reviews · Company report
Sunshine Cleaning Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%81+21.1Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty60−4Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Sunshine Cleaning Pros

South Lake Tahoe, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 67 commercial cleaning services · 4.9★ from 66 Google reviews

Report card

Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunshine Cleaning Pros is better than 86% of commercial cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunshine Cleaning Pros is better than 81% of commercial cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunshine Cleaning Pros is better than 99% of commercial cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunshine Cleaning Pros is better than 100% of commercial cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunshine Cleaning Pros is better than 60% of commercial cleaning services.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunshine Cleaning Pros is better than —% of commercial cleaning services.–
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Reviews for your job

Customers hired Sunshine Cleaning Pros for 3 kinds of job.

Sunshine Cleaning Pros for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$285
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10

All 13 Google reviews tagged “General housekeeping”

Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I've called various times and each time they have accommodated my schedule and done a very good job cleaning my family's full time residence. -Scott

General housekeeping+ Responsiveness+ Punctuality+ Quality
Allyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent quality and professional- I highly recommend Sunshine Cleaning!!!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Olivia and her team did a GREAT job cleaning our ski lease for us the past two winters. They were super communicative and checked in before and after cleanings. They were extremely flexible and always delivered. Our house had particularly difficult access last winter and they never complained. I definitely…

General housekeeping
Todd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Olivia is awesome. I highly recommend her services.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lorraine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional scheduling, plus a friendly, thorough, and fast crew. Thank you Sunshine Cleaners!

General housekeeping
Joanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Sunshine Cleaning! The owner is very responsive, professional, and easy to communicate with, the cleaners are thorough and accommodating, and the pricing is reasonable. We are extremely happy with their services!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Rhonda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love Sunshine Cleaners. Show up on time, very organized, they come prepared to clean your home and pleasant crew !

General housekeeping
Laurent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Olivia is great to work with. It’s nice to have someone reliable look after our house. Whenever we need help with cleaning or something else at the house, she’s always responsive and flexible. Highly recommended.

General housekeepingStandard cleaning
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sunshine Cleaning is a fantastic business. Olivia is quick to respond and eager for feedback to improve her business. Christa cleaned our house on a regular basis. Wow! She was thorough, diligent and did a remarkable job. I have zero hesitations recommending this business!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
ChristaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Olivia was very responsive in setting up the initial appointment. Her website is easy to use and flexible. I soon received a text from her and she was equally responsive in further communications. The cleaner was on time and did a very thourough job. She was very friendly and did everything requested and expected.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Krystle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful communication, excellent cleaning service. Highly recommend!

General housekeepingStandard cleaning+ Quality+ Professionalism
Kelly15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Katie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General housekeeping+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning20$164–$265
General housekeeping13$164–$285
Deep clean11$315–$497

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