Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Sunshine Cleaning Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%81+21.1Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty60−4Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Sunshine Cleaning Pros

South Lake Tahoe, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 67 commercial cleaning services · 4.9★ from 66 Google reviews

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Report card

Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunshine Cleaning Pros is better than 86% of commercial cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunshine Cleaning Pros is better than 81% of commercial cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunshine Cleaning Pros is better than 99% of commercial cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunshine Cleaning Pros is better than 100% of commercial cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunshine Cleaning Pros is better than 60% of commercial cleaning services.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunshine Cleaning Pros is better than —% of commercial cleaning services.–
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Reviews for your job

Customers hired Sunshine Cleaning Pros for 3 kinds of job.

Sunshine Cleaning Pros for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$265
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 23

All 20 Google reviews tagged “Standard cleaning”

Renee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company cleans better than any other we have had. We’re very pleased with them.

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Allyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent quality and professional- I highly recommend Sunshine Cleaning!!!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Todd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Olivia is awesome. I highly recommend her services.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and great service for same day/last minute cleaning. Highly recommend.

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Nicole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sunshine Cleaning is professional, responsive, and has done a great job on my home. I highly recommend them

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent cleaning service. I highly recommend!

Standard cleaning
Laurent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Olivia is great to work with. It’s nice to have someone reliable look after our house. Whenever we need help with cleaning or something else at the house, she’s always responsive and flexible. Highly recommended.

General housekeepingStandard cleaning
Kari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This cleaning service is by far the BEST we have ever used. The offices were so clean and the smell was fabulous. So happy we found Sunshine Cleaning, LLC! Olivia and the team are grade A! We look forward to our ongoing relationship. Definitely give Sunshine Cleaning a try! You will not be disappointed!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sunshine Cleaning is a fantastic business. Olivia is quick to respond and eager for feedback to improve her business. Christa cleaned our house on a regular basis. Wow! She was thorough, diligent and did a remarkable job. I have zero hesitations recommending this business!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had been having a hard time keeping uo w our chores and it is such a relief to have someone so reliable, skilled and thorough help us out. The cleaners obviously take pride in their work and do a fantastic job! Olivia was very accommodating and easy to work with, I will certainly be telling anyone and everyone to get in touch!!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Krystle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful communication, excellent cleaning service. Highly recommend!

General housekeepingStandard cleaning+ Quality+ Professionalism
Mika10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love their flexibility to work with us and that we can be on site during the cleaning. The team does a satisfying job so we can enjoy the tail end of our vaca

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thorough, intuitive, professional, and easy to communicate with. I definitely recommend Sunshine Cleaning!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
HeatherLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The house looks beautiful, it’s so nice coming home to a clean place. This is the best cleaning this house has ever seen!!! Nothing was rearranged, just amazingly cleaned!!! Perfection!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I used Sunshine cleaning for my home move out and they were incredible! Sunshine cleaning left my house sparkling clean. Super reliable, right on time, great prices and very friendly! If you want a stress free move out cleaning or any cleaning as a matter of fact, I recommend Sunshine cleaning!

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Standard cleaning
TimmEdited 4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Quality+ Value
Jana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning20$164–$265
General housekeeping13$164–$285
Deep clean11$315–$497

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