Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Super Door Garage Door Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Super Door Garage Door Service

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 5.0★ from 428 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Door Garage Door Service is better than 99% of garage door repair services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Door Garage Door Service is better than 100% of garage door repair services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Door Garage Door Service is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Door Garage Door Service is better than 94% of garage door repair services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Door Garage Door Service is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Door Garage Door Service is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired Super Door Garage Door Service for 4 kinds of job.

Super Door Garage Door Service for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Customer support” · showing 20

Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The technician was helpful and thorough and added a lock for security and peace of mind. Brandon was efficient and very knowledgeable and polite.

Reasonable priceGarage door consultationCustomer support
Mitchell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

1. Excellent way of communication provided to their client - they text and provide a picture of the technician that you will expect which for me, notes the company is reliable and honest. 2. Punctual and very courteous personnel 3. Great team work and exceptional leadership 4. Excellent service recovery Thank…

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Eugene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brandon was very courteous and knowledgeable. He paid attention to my concerns and was very detailed in explaining and answering my questions

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
lyndsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

*Disclaimer* - I did not actually use this service and neither did my mom. My mom got scammed on a garage door service from another company and somehow ended up reaching Super Door when she couldn't reach the other provider. Her garage door opener was incorrectly installed and partially exploded in her garage…

Not sureGarage door consultationCustomer support
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis and Matt introduced themselves and gave us all the information we needed. They were efficient, informative and kind.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Laurey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Travis was professional, quick and covered any items that needed maintenance in the near future. You’ve got a star on your payroll.

Reasonable priceGarage door consultationCustomer supportService not listed
Torbin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They did a great job. Pricing was competitive, the sales person (Travis) was excellent on his transparency and knowledge. The service install went great and while they encountered a challenge with my garage wall, they totally resolved. Great all around

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Joshua6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt replaced my bottom door Seal. Great Job. Would recommend again.

Reasonable priceGarage door consultationCustomer support
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tanner HUFF was EXCELLENT. Very knowledgeable, very professional & job well done. Very informative about door status. Recommend Tanner for his excellence. Will ask for him if I need future repairs.

Great priceGarage door consultationCustomer support
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Travis was fantastic! He is a fabulous representative of your company

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
TerraLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matthew was up front about repairs, cost, and expectations. Super friendly and knowledgeable.

Great priceGarage door consultationCustomer support
DinoLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Travis and Matt rock! Not the cheapest option, but you get what you pay for!

Customer photo from Dino's review
Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
EllenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First time meeting Travis and Brian for a quote and great first-time impression. Professional, respectful, and very knowledgeable. Will hopefully be working with them in the future!

Not sureGarage door consultationCustomer supportGarage door design
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wonderful! They were professional, responsive, and priced well. Our garage door had an emergency and they were so quick fixing everything, installing our door and opener. Would call them again for sure!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Vincent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Travis and Matt came out to replace our entey keypad today and we're very professional and quick. Very satisfied!!

Great priceCustomer support
PamLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tanner was on time, courteous and very knowledgeable. I’m happy with the new garage door opener and maintenance service for the door. Thank you!

Reasonable priceCustomer support
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I needed some worn out parts replaced. Travis came out and itemized for me what I needed and the time frame. He told me my doors were in good shape, but the parts were not. I could have replaced some parts and waited for the others. I chose to replace all the parts as my garage doors are used heavily everyday.…

Reasonable priceCustomer support
HarryLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tanner is an outstanding technician. He is extremely knowledgeable, personable and professional. I highly recommend him.

Great priceGarage door consultationCustomer support
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great job well done by Tanner. Knew exactly what needed to be done to fix the problem. Would gladly use your devices again if needed. Rich Mazurkiewicz

Reasonable priceCustomer support
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My garage remote would not work from side the house so I called and they came out the same day. I was glad because I just took possession of new car and had to leave it in the garage all night with garage door opened. TechnicianTanner thought it was bad remotes but found out I needed new garage door opener because…

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation

Show more customer support reviews (19 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation117—
Garage door consultation105—
Customer support39—
Garage door design7—

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