Garage door supplier · Detroit, MI · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 110 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★428 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently highlight the company's punctuality, professional communication, and transparent pricing during garage door repairs and installations. Reviewers note that technicians clearly explain options without high-pressure sales tactics and often complete same-day services efficiently. The business maintains a perfect five-star rating across 428 reviews, with the owner responding to every customer comment. No significant recurring criticisms appear in the provided excerpts, which primarily focus on the quality of service and staff courtesy.
Google rating: 5.0 out of 5 from 428 reviews (99% five-star).
Reviews on this page: 428 Google reviews (401 with written comments, 22 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 30, 2026.
Service: Garage Door Repair Service serving Detroit, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: value.
This companyGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Door Garage Door Service: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Door Garage Door Service: 100/100 on this factor. Category median: 95.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Door Garage Door Service: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Door Garage Door Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Door Garage Door Service: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
428 Google reviews we collected
5.0of 5
5 stars42399%
4 stars51%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 401 written reviews
99%praise
Praise95899%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price4827%
Reasonable11867%
Overpriced32%
Not sure85%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude24525%
Quality & results17919%
Speed & response17718%
Would recommend13013%
Communication10811%
Price & value798%
Honesty & trust455%
What customers talk about
We read 401 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super knowledgeable, friendly, and you can tell he genuinely loves what he does.”
“Brandon was Professional, polite and thorough, he was able to provide me with an estimate and did the repair in the same day.”
“Brandon was efficient and very knowledgeable and polite.”
“I will gladly recommend them to anyone who needs a garage person or whenever that day comes for my family.”
“Walked me through the whole process and gave me all of my options to choose from answered all of my questions and was able to do the installation that day!”
“Super Door Garage Door Service is a trustworthy company that provides quality service at a reasonable price.”
“He completed required work without overselling and overcharging.”
“…e technician that you will expect which for me, notes the company is reliable and honest.…”
People customers mention
Tanner54 reviews
Travis38 reviews
Matt18 reviews
Dobson13 reviews
Jaime8 reviews
Superdoor6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Super Door Garage Door Service for 4 kinds of job. Pick one to see what they paid and said.
SStephanie10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Travis was great! Super knowledgeable, friendly, and you can tell he genuinely loves what he does. He wasn’t pushy at all and was so patient with us, even when we changed our minds and decided to redo the entire garage door. So excited for our new door.
Great priceGarage door consultation
LLauraLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Brandon was Professional, polite and thorough, he was able to provide me with an estimate and did the repair in the same day. The whole process only took a couple of hours. When the job was completed Brandon made sure the area was cleaned up before he left. I am very happy with the service and repair.
Garage door consultationGeneral repairs & installation
KKristin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Travis was great! Walked me through the whole process and gave me all of my options to choose from answered all of my questions and was able to do the installation that day!Highly recommend Super Door!
LLinda9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The technician was helpful and thorough and added a lock for security and peace of mind. Brandon was efficient and very knowledgeable and polite.
Reasonable priceGarage door consultationCustomer support
BBob16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Replacement doors were explained to us in Sept. Ethan came out today (Oct 22) and replaced our 3 car doors and explained the new openers. Well done!
Garage door consultationGeneral repairs & installation
RRyan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Ethan from SuperDoor installed our new garage door in less than 4 hours including tear out and disposal of the old one. Small issue with a trim piece and he came out the very next day and fixed it in 5 minutes. He did great work and was accommodating and professional.
Travis was great! Super knowledgeable, friendly, and you can tell he genuinely loves what he does. He wasn’t pushy at all and was so patient with us, even when we changed our minds and decided to redo the entire garage door. So excited for our new door.
Price assessment: Great price
Services: Garage door consultation
Response from the owner · 2 days ago
Thank you so much for your kind words, Stephanie! We are thrilled to hear that you had a great experience with Travis and that he was able to help you find the perfect new garage door. Thank you for choosing Super Door!
L
Laura KulickLocal Guide · 30 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Brandon was Professional, polite and thorough, he was able to provide me with an estimate and did the repair in the same day. The whole process only took a couple of hours. When the job was completed Brandon made sure the area was cleaned up before he left. I am very happy with the service and repair.
Services: Garage door consultation, General repairs & installation
Response from the owner · 2 days ago
Thank you so much for your kind words, Laura! We are thrilled to hear that Brandon provided you with professional, thorough service and that we were able to complete your repair the same day. Thank you for choosing Super Door!
K
Kristin Eddy5 reviewsiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Travis was great! Walked me through the whole process and gave me all of my options to choose from answered all of my questions and was able to do the installation that day!Highly recommend Super Door!
Response from the owner · 2 days ago
Thank you so much for the kind words, Kristin! We are thrilled to hear that Travis provided you with such a professional experience and that we were able to get your installation completed right away. Thank you for choosing Super Door!
K
Ken Quint10 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Ethan from SuperDoor installed our new garage door in less than 4 hours including tear out and disposal of the old one. Small issue with a trim piece and he came out the very next day and fixed it in 5 minutes. He did great work and was accommodating and professional.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 days ago
Thank you so much for the 5-star review, Ryan! We are thrilled to hear that Ethan provided such efficient service and that he was able to quickly resolve that trim issue for you the very next day. Thank you for choosing Super Door!
P
Patrick1 reviewiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Brandon was very personable and efficient. No upselling and explained the process for both doors. Will yes and recommend this company again. A bit expensive but what isn’t these days.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 days ago
Thank you for the review, Patrick! We are glad to hear that Brandon provided efficient and professional service. We appreciate your feedback and your recommendation!
T
Tim KeenerLocal Guide · 12 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Replacement of springs on a two car garage door. Travis did a great job, explained everything, offered options for types of springs and explained the difference without high pressure sales. They were able to complete the job in around 1 hour. Very happy with the job.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · a week ago
Thank you for your feedback, Tim! We are so glad to hear that Travis provided such professional, no-pressure service and that we were able to get your springs replaced quickly. Thank you for choosing Super Door!