Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Super Mario Carpet Cleaning & Floor Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Super Mario Carpet Cleaning & Floor Care

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 70 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Mario Carpet Cleaning & Floor Care is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Mario Carpet Cleaning & Floor Care is better than 98% of upholstery cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Mario Carpet Cleaning & Floor Care is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Mario Carpet Cleaning & Floor Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Mario Carpet Cleaning & Floor Care is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Mario Carpet Cleaning & Floor Care is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Super Mario Carpet Cleaning & Floor Care for 7 kinds of job.

Super Mario Carpet Cleaning & Floor Care for carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$310
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Carpet cleaning”

Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cannot say enough great things about this carpet cleaning company. Their attention to detail and professionalism were beyond impressive. What really stood out was that they took the time to properly agitate the carpet before extraction, which made a huge difference in how thoroughly the dirt and buildup were…

Paid $500+Great priceCarpet steam cleaningFlooringCarpet cleaning
JP11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys have cleaned both my office and home multiple times. Everyone is always so blown away once they’re finished. They make everything look brand new! They’re a pleasure to work with and very professional. Best carpet cleaning service around!

Great priceCarpet steam cleaningCarpet cleaning
Milo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super Mario is the best service with no up sale pricing on carpet cleaning. Pre treatment, stain removal and cleaning for one fair price with excellent results. Ana accurately measures each area and their is no charge for carpet under beds or furniture! We also opted to have all of our wood flooring cleaned…

Customer photo from Milo's reviewCustomer photo from Milo's review
Paid $200–250Great priceCarpet steam cleaningFlooringCarpet cleaning
Cathryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just had Super Mario Carpet Cleaning and Floor Care clean all of my carpet and floor tile. And I could not be any happier. SERIOUSLY!! I feel like I won the floor cleaning lotto with the SUPER work they did! Ana and Mario clearly take immense pride in their work; they are the ultimate experts and professionals in…

Paid $500+Great priceFlooringCarpet cleaning
Phalanx1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I live in San Marcos. Mario and his wife Anna were prompt and efficient. The carpet looks great. The price was very reasonable. Would recommend and use again.

Paid $250–300Great priceCarpet cleaning
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our carpet in our bedrooms and grout in the kitchen and bathrooms came out looking new! The grout actually changed colors lol. We also appreciated the corner protectors on the walls and the plastic put down on the floor to protect the flooring. Highly recommend.

Great priceFlooringCarpet cleaning
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mario and Ana did a great job cleaning our carpets. They were on time, responsive and even left us some show covers so we can walk on the carpet before it was completely dry. Great value and will def use them again.

Carpet cleaningCarpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gordon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our carpet was filthy and they made it look great. They were quick, thorough, and professional. They went above and beyond my expectations and under my budget. I’ll use them again.

Carpet cleaning
Noah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful business!! I have utilized their services a few times over the past couple of years and couldn't be happier with the results. Always on time and efficient. The best carpet cleaners I know!!

Carpet cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Eduardo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They arrived on time, did an incredible job and met all my expectations and more.

Carpet cleaningPet stain & odor removalFlooring+ Responsiveness+ Punctuality+ Quality
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ana and Mario are an amazing duo! I've used them twice in the past few months. They did an incredible job polishing my travertine. Before they got to work it looked so bad people told me to remove it. I'm so happy I didn't and listened to Mario instead. Now it has a beautiful, shiny, reflective surface that I enjoy…

Customer photo from Ron's reviewCustomer photo from Ron's review
Carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
JRMLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Super Mario team recently cleaned our carpets. They were fantastic! They put cloth drops on the floors where they would be walking, the wore shoe covers, and they had plastic guards that they put on wall corners. Everything they did was clean and efficient. Floors looked perfect when they were done. I will be…

Carpet cleaning+ Responsiveness+ Punctuality+ Quality

Price

$416+61% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning16$170–$340
Carpet cleaning12$132–$310
Carpet steam cleaning10$158–$334
Pet stain & odor removal9$153–$315
Flooring7—
Area rug cleaning6$164–$397
Upholstery cleaning5$183–$347

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