Super Mario Carpet Cleaning & Floor Care logo

Super Mario Carpet Cleaning & Floor Care

Carpet cleaning service · Escondido, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 46 upholstery cleaningPosition by Experts Score among all companies we track in this category. · better than 84%
5.0 ★★★★★ 70 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
$416typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Super Mario Carpet Cleaning & Floor Care at a glance

Google reviewers rate the company 5/5 based on 70 reviews, highlighting thorough carpet, tile, and wood floor cleaning services. Customers frequently praise the team's punctuality, professional communication, and fair pricing structure that includes no hidden costs or upcharges. Recurring themes mention effective stain removal, detailed preparation like agitating carpets, and protective measures taken for furniture and walls. The owner responded to 54% of reviews, and no common criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 70 reviews (100% five-star).
  • Reviews on this page: 70 Google reviews (68 with written comments, 4 with photos).
  • Owner responses: the business replied to 54% of reviews.
  • Most recent review: October 4, 2026.
  • Service: Upholstery Cleaner serving Escondido, California.

Data from Google, last updated November 2, 2026.

Score profile vs other upholstery cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 96)Reliability: 98 (median 96)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
This companyUpholstery Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Mario Carpet Cleaning & Floor Care: 99/100 on this factor. Category median: 96.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Mario Carpet Cleaning & Floor Care: 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Mario Carpet Cleaning & Floor Care: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Mario Carpet Cleaning & Floor Care: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Mario Carpet Cleaning & Floor Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
–

Bar = this company · dark tick = category median.

Star ratings

70 Google reviews we collected

  • 5 stars70100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 68 written reviews

  • Praise16599%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price686%
  • Reasonable114%
  • Overpriced00%
  • Not sure00%
$416+61% vs typical upholstery cleaning

Middle half of what 4 customers paid ($251–$838) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Would recommend3521%
  • Quality & results3420%
  • Staff & attitude3320%
  • Speed & response2716%
  • Price & value1911%
  • Honesty & trust106%
  • Communication85%

What customers talk about

We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I highly recommend them to anyone looking for quality work done right the first time.”
  • “Great price, great work , all around excellent company.”
  • “Their attention to detail and professionalism were beyond impressive.”
  • “Anna and Mario did exactly what they said they would do, showed up on time and finished in a timely manner.”
  • “Pre treatment, stain removal and cleaning for one fair price with excellent results.”
  • “They were honest, communicative, punctual, and extremely thorough from start to finish.”
  • “They were on time, explained everything, efficient, detailed, comprehensive, and clearly intent about doing the BEST JOB EVER, and making me a new fan.”

People customers mention

  • Ana 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Super Mario Carpet Cleaning & Floor Care for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cannot say enough great things about this carpet cleaning company. Their attention to detail and professionalism were beyond impressive. What really stood out was that they took the time to properly agitate the carpet before extraction, which made a huge difference in how thoroughly the dirt and buildup were…

Paid $500+Great priceCarpet steam cleaningFlooringCarpet cleaning
Milo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super Mario is the best service with no up sale pricing on carpet cleaning. Pre treatment, stain removal and cleaning for one fair price with excellent results. Ana accurately measures each area and their is no charge for carpet under beds or furniture! We also opted to have all of our wood flooring cleaned…

Customer photo from Milo's reviewCustomer photo from Milo's review
Paid $200–250Great priceCarpet steam cleaningFlooringCarpet cleaning
Cathryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just had Super Mario Carpet Cleaning and Floor Care clean all of my carpet and floor tile. And I could not be any happier. SERIOUSLY!! I feel like I won the floor cleaning lotto with the SUPER work they did! Ana and Mario clearly take immense pride in their work; they are the ultimate experts and professionals in…

Paid $500+Great priceFlooringCarpet cleaning
Phalanx1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I live in San Marcos. Mario and his wife Anna were prompt and efficient. The carpet looks great. The price was very reasonable. Would recommend and use again.

Paid $250–300Great priceCarpet cleaning

Photos

Customer reviews

5.0 ★★★★★ 70 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dennis Allen7 reviewsTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great price, great work , all around excellent company. Anna and Mario did exactly what they said they would do, showed up on time and finished in a timely manner. Would highly recommend them anytime.

  • Services: Flooring
Christina Soto3 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot say enough great things about this carpet cleaning company. Their attention to detail and professionalism were beyond impressive. What really stood out was that they took the time to properly agitate the carpet before extraction, which made a huge difference in how thoroughly the dirt and buildup were removed. They were honest, communicative, punctual, and extremely thorough from start to finish. The results exceeded my expectations, and honestly, they outperformed many of the big-name professional companies out there. My carpets look and feel amazing. I highly recommend them to anyone looking for quality work done right the first time.

  • Price assessment: Great price
  • Price: $500+
  • Services: Carpet steam cleaning, Flooring, Carpet cleaning, Pet stain & odor removal
Andrew McGinnisLocal Guide · 14 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow. I had high expectations because I have seen previous testimony of super Mario carpet. Let’s just say they blew past my expectations. We have an older dog who has taken to using the house sometimes as a second bathroom and we have done all we could to clean it up. Needless to say; super Mario got out almost all the stains; it merely looks like normal wear in those areas/. The rest of the carpet looks like it did when we moved into this house over 4 years ago. Don’t get me started on the tile: the tile was black in the grout and looked old. After they were done it looks brand new. All the pee smell is gone and we have a fresh new life on the Carpet. I didn’t do before and after because not trying to put the before online but trust me. You would be shocked to see the after if you saw it before. I will gladly use them when we move and anytime for our future home. Thank you super Mario for saving the day!

Response from the owner · 5 months ago

Thank you for the great feedback Andrew! So glad we could help!

Leslie Hennessy1 reviewTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It is hard to believe how beautiful the tile looks now. Super Mario's work was effective and efficient. Ana and Mario were delightful

  • Price assessment: Reasonable price
  • Services: Flooring
Response from the owner · 5 months ago

Thank you for the great feedback Leslie 🙂

JP Hennessy11 reviewsTotal number of Google reviews JP has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys have cleaned both my office and home multiple times. Everyone is always so blown away once they’re finished. They make everything look brand new! They’re a pleasure to work with and very professional. Best carpet cleaning service around!

  • Price assessment: Great price
  • Services: Carpet steam cleaning, Carpet cleaning
Response from the owner · 7 months ago

Pleasure working with you JP! Thank you for the positive feedback :-)

Milo Jensen12 reviewsTotal number of Google reviews Milo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super Mario is the best service with no up sale pricing on carpet cleaning. Pre treatment, stain removal and cleaning for one fair price with excellent results. Ana accurately measures each area and their is no charge for carpet under beds or furniture! We also opted to have all of our wood flooring cleaned throughout the house and It turned out great. Thank you Mario and Ana for your hard work and I am so thankful to never have to endure other company's marketing scams again.

  • Price assessment: Great price
  • Price: $200–250
  • Services: Carpet steam cleaning, Flooring, Carpet cleaning
Response from the owner · 8 months ago

Thank you Milo. We really appreciate your kind words and are so happy you were pleased with the results. It means a lot to us that you trusted Mario and me with your home!

Cathryn Golden7 reviewsTotal number of Google reviews Cathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just had Super Mario Carpet Cleaning and Floor Care clean all of my carpet and floor tile. And I could not be any happier. SERIOUSLY!! I feel like I won the floor cleaning lotto with the SUPER work they did! Ana and Mario clearly take immense pride in their work; they are the ultimate experts and professionals in their field. They were on time, explained everything, efficient, detailed, comprehensive, and clearly intent about doing the BEST JOB EVER, and making me a new fan. Mission: ACCOMPLISHED! My carpet, tile, and grout SERIOUSLY look like NEW again…after being installed over 10 years ago! They also gave me advice and product recommendations to help me maintain things. I cannot recommend them highly enough, AND they’re genuinely nice, conscientious, hard-working people. Do yourself a huge favor and use their services - it’ll be a WIN-WIN!!

  • Price assessment: Great price
  • Price: $500+
  • Services: Flooring, Carpet cleaning
Phalanx Cuthalion1 reviewTotal number of Google reviews Phalanx has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I live in San Marcos. Mario and his wife Anna were prompt and efficient. The carpet looks great. The price was very reasonable. Would recommend and use again.

  • Price assessment: Great price
  • Price: $250–300
  • Services: Carpet cleaning
Darlene Pidgeon13 reviewsTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do VERY good work. I highly recommend them.

Nick Iglesias7 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our carpet in our bedrooms and grout in the kitchen and bathrooms came out looking new! The grout actually changed colors lol. We also appreciated the corner protectors on the walls and the plastic put down on the floor to protect the flooring. Highly recommend.

  • Price assessment: Great price
  • Services: Flooring, Carpet cleaning

Super Mario Carpet Cleaning & Floor Care on Google Maps →

Business details