Experts Reviews · Company report
Super Mario Carpet Cleaning & Floor Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Super Mario Carpet Cleaning & Floor Care

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 70 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Mario Carpet Cleaning & Floor Care is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Mario Carpet Cleaning & Floor Care is better than 98% of upholstery cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Mario Carpet Cleaning & Floor Care is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Mario Carpet Cleaning & Floor Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Mario Carpet Cleaning & Floor Care is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Mario Carpet Cleaning & Floor Care is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Super Mario Carpet Cleaning & Floor Care for 7 kinds of job.

Super Mario Carpet Cleaning & Floor Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 40

All 16 Google reviews tagged “General carpet cleaning”

KallyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very efficient, very good job, value for the money.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
RoyceLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was such a positive experience! They were super communicative, punctual, and friendly. They did a great job and our carpet has never looked better! I highly recommend this company, their prices are great and their work is even better. Looking forward to using them again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jaime5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They came on a day when nobody else would and did an amazing job!

General carpet cleaning+ Value
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable, thorough and reasonably priced. They even came back to re-treat some spots and practically redid the whole carpets- and on Super bowl Sunday !!! I highly recommend this family owned company 😊

General carpet cleaning+ Responsiveness+ Quality+ Value
Pastor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you want some AMAZING people to come and do an Awesome job. Then please look no farther then the Super Mario Carpet Cleaning Company. I was at work when they cleaned my house. I came in looked around I couldn’t believe the Great job, they done I’m so happy with service Super Mario provided. I will tell all my…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Tona36513 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our carpets and staircase were super dirty we thought we we’re going to have to replace our whole flooring by replacing it with hardwood floors but I happen to see Super Mario Carpet Cleaning truck in our condominium complex and decided to try one more time by seeing if they could help us out and much to our…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
RaymondLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Utilized Super Mario for a carpet cleaning service and i have to say the rates are good and the quality was fantastic. Would highly recommend them!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend the service from Super Mario. They showed up on time, were exceptionally pleasant and my carpets and couch are looking great. Price was fair as well. Will be using them again.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Wyatt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service! My apartment complex uses them and they do an amazing job! Highly recommend! Very efficient and got back to me right away! Thanks again:)

General carpet cleaning+ Quality
Skip9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prompt and courteous service. Went above and beyond trying to remove stains. Made my carpet look good as new and did it at a very reasonable price. Would definitely use again.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Caitlin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super Mario was professional, on time and did a superb job on my carpets and area rugs with Green/Non-Toxic cleaner for a fair price. Highly recommended and I will definitely use them again.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
The4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mario does an excellent job. He is clean, thorough, and friendly. I've now used his services on 8 separate occasions, and have been blown away with how awesome they are. This is the best deal in carpet cleaning hands down. Support a local businessman today!

General carpet cleaningPet stain & odor removal
DuncanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company's service is way ABOVE and BEYOND anything I could have asked for, and I am very picky. Here is a short overview: Very prompt to respond. Very clear information from the first contact. Easy to set an acceptable appointment time. Called to confirm. Showed up when scheduled. Super clean vehicle with top…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super Mario Carpet Cleaning has been such a joy to work with regularly. They make sure all my needs are met at the apartment complex we own/operate. Their carpet cleaning is industry leading. I've seen some carpets where the stains look really bad and magically they are like-new again. I would recommend Super…

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
CindyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They did an amazing job! My carpet looked better than I imagined!!! Very nice people!

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Rastko1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had Mario steam clean our tile and grout throughout the house. The grout was really discolored and I had little faith that it would look bright and clean again but Mario was able to get all the dirt out (even the dirt in the little grooves in the tiles themselves). The entire floor now looks brand new! We will definitely be calling Mario again.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$416+61% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning16$170–$340
Carpet cleaning12$132–$310
Carpet steam cleaning10$158–$334
Pet stain & odor removal9$153–$315
Flooring7—
Area rug cleaning6$164–$397
Upholstery cleaning5$183–$347

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