Experts Reviews · Company report
Super Quality Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Super Quality Cleaning Services

Lacey, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 47 ironing services · 4.9★ from 116 Google reviews

Report card

Percentile vs other ironing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Quality Cleaning Services is better than 88% of ironing services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Quality Cleaning Services is better than 84% of ironing services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Quality Cleaning Services is better than 99% of ironing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Quality Cleaning Services is better than 100% of ironing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Quality Cleaning Services is better than 100% of ironing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Quality Cleaning Services is better than 100% of ironing services.A
100

Reviews for your job

Customers hired Super Quality Cleaning Services for 6 kinds of job.

Super Quality Cleaning Services for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$329
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “General carpet cleaning” · showing 20

ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Super impressed with the professionalism, speed of service and quality of work they did. Made the carpets look great and at a good price. Would highly recommend.

General carpet cleaning
Clara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve used this company for several years. They are great at making sure the customer is satisfied. And I always have been. They are capable of handling whatever you need. I’ll keep using them as long as they are in business!!

Paid $200–250Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
HarleyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Super nice and easy to work with. Guillermo worked with me to make our move out clean go smoothly!

Paid $500+Not sureGeneral carpet cleaningPet stain & odor removalService not listed
Delia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Terrific customer service! Very accommodating to my availability. They did a very thorough cleaning. Not just the interior but the engine and the undercarriage as well.

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaning
Tyrus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent cleaning and even better customer service. There was an initial discrepancy with the quote provided on the phone and Guillermo resolved the issue very quickly.

General carpet cleaningPet stain & odor removal
Sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Second time we have used Super Quality and our business and they continue to impress.

Paid $500+Reasonable priceGeneral carpet cleaning
Charity4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Call for carpet cleaning at a quality rental. Scheduling was prompt. Arrived early for work. The cleaning was excellent. I have used Supper Quality cleaning before and was impressed. I will continue to use them. They were a great find of a company. 5 star company and service!

Paid $100–150Great priceGeneral carpet cleaning
WILLIAMLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always do a great job with my carpets as well as car detailing.

Great priceGeneral carpet cleaningService not listed
Liv11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had our carpets cleaned today, and he did a fantastic job! I was super impressed with how great it looks. Thank you for adding new life to my carpets. They look and smell clean and fresh, and I’m super happy. Thank you!!!

Reasonable priceGeneral carpet cleaning
JulianLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've used super quality cleaning services twice now and 100% satisfied with their service. Super nice, super professional and super dependable for excellent carpet cleaning.

Reasonable priceGeneral carpet cleaning
Mandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service and excellent cleaning job. Will for sure be using again.

Paid $300–350Great priceUpholstery cleaningGeneral carpet cleaning
StanleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My son recently moved from Lacey to Redmond. His apartment badly needed overall cleaning plus carpet cleaning. Super Quality Carpet Cleaning responded quickly to my request and were able to clean the apartment and the rug. Guillermo was great to work with and very honest about what services he could provide. I…

Reasonable priceGeneral carpet cleaningService not listed
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great guy! customer service is great ! pricing is fair, and work is SUPER QUALITY :)

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Deana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Our company has worked with quite a few cleaners over the years as our standards are very high for cleanliness. We are a medical office and many of our patients and employees, have high sensitivities to dust. Super Quality Cleaning has outshined them all and we continue to receive great service and quality cleaning…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best company since 1997

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Value
PamLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super quality has been my go to carpet cleaner for 4 years now. They clean all of my listings and buyers carpets and do a quality job at a fair price. Always on time and great results. 5 stars!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ruben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reliable service, great people, great service, great value, great company! 100% Recommended! Best Car Detailing!

Customer photo from Ruben's reviewCustomer photo from Ruben's review
General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
heatherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An amazing Familia, owns and operates the business’ with precision and professionalism 🙏🏻 My Husband, found them online a few years after we moved here from California. WE, have been pleasantly impressed with their skills and qualities: having recommended them to our church family, friends and family 🙏🏻 THANK…

Customer photo from heather's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
XuanmaiLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Guillermo was great to work with! He was able to get me in last minute, was early to the appointment, and is super friendly and professional. Not to mention he was super efficient with his time. Our carpet smells and looks so good! We will be returning customers for sure. 10/10 recommend Super Quality Cleaning Services.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called on this company super last minute because we had been cancelled on the day of the cleaning and are putting our house on the market this week. They were incredibly friendly and accommodating and fit us in within 2 hours. They are fast and efficient and we are so happy we found this company!! We would…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (3 more) →

Price

$262+1% vs typical ironing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 50%Overpriced 0%Not sure 11%

Jobs customers hired them for

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