Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts

Experts Reviews · Company report
Super Quality Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Super Quality Cleaning Services

Lacey, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 47 ironing services · 4.9★ from 116 Google reviews

📞 Call (360) 754-8139Request a call backWebsite ↗

Report card

Percentile vs other ironing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Quality Cleaning Services is better than 88% of ironing services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Quality Cleaning Services is better than 84% of ironing services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Quality Cleaning Services is better than 99% of ironing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Quality Cleaning Services is better than 100% of ironing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Quality Cleaning Services is better than 100% of ironing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Quality Cleaning Services is better than 100% of ironing services.A
100

Reviews for your job

Customers hired Super Quality Cleaning Services for 6 kinds of job.

Super Quality Cleaning Services for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$300–350
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Upholstery cleaning”

Delia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Terrific customer service! Very accommodating to my availability. They did a very thorough cleaning. Not just the interior but the engine and the undercarriage as well.

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaning
Mandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service and excellent cleaning job. Will for sure be using again.

Paid $300–350Great priceUpholstery cleaningGeneral carpet cleaning
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great guy! customer service is great ! pricing is fair, and work is SUPER QUALITY :)

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best company since 1997

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Value
Ruben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reliable service, great people, great service, great value, great company! 100% Recommended! Best Car Detailing!

Customer photo from Ruben's reviewCustomer photo from Ruben's review
General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
heatherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An amazing Familia, owns and operates the business’ with precision and professionalism 🙏🏻 My Husband, found them online a few years after we moved here from California. WE, have been pleasantly impressed with their skills and qualities: having recommended them to our church family, friends and family 🙏🏻 THANK…

Customer photo from heather's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

service was great , responsive, communicated when he was running behind friendly worked fast did an amazing job. only WARNING is for those who may be sensitive to chemicals....as soon as he started spraying i immediately started sneezing nonstop nose running face & eyes & nose on fire & itching uncontrollably like…

Upholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Upholstery cleaningLeather cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

$262+1% vs typical ironing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 50%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning23$176–$329
Pet stain & odor removal13—
Area rug cleaning8—
Upholstery cleaning8—
Carpet steam cleaning4$188–$359
Leather cleaning2—

Compare with

Bubble Buddies logoBubble BuddiesExperts Score 95Lacey · 5.00★Super Cleaners 2 logoSuper Cleaners 2Experts Score 94Lacey · 5.00★Dryex logoDryexExperts Score 91Lacey · 4.95★