Experts Reviews · Company report
Super Shining Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Super Shining Cleaning

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 4.9★ from 156 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Shining Cleaning is better than 88% of move-in/move-out cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Shining Cleaning is better than 79% of move-in/move-out cleaning services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Shining Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Shining Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Shining Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Shining Cleaning is better than 100% of move-in/move-out cleaning services.A
100

Reviews for your job

Customers hired Super Shining Cleaning for 5 kinds of job.

Super Shining Cleaning for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Deep clean” · showing 20

Neira3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing work! The home was in rough shape, never cleaned, smelled awful and SuperShining Cleaning came in and worked their magic. Amazing customer service and the sweetest staff! They are my go-to for cleanings.

Paid $500+Great priceMoving-related cleaningDeep clean
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job! Arrived on time, friendly staff, very happy with the results. Will hire again!

Paid $500+Reasonable priceDeep clean
Autumn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These ladies do an amazing job! They came in and had my house sparkling like it was brand new. Normally you sacrifice the quality for the time it takes, but these ladies, in a matter of a couple hours, made my home feel like it was deep cleaned for days by the time they were done.

Deep clean
Philippa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We scheduled the deep clean. The owner arrived early as did her coworker, Rosa. Great attention to detail, They did an outstanding job, we were totally blown away! Best cleaning service we have ever had

Paid $300–350Great priceDeep clean
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Family issues caused me to get soo behind on cleaning my home, it was overwhelming. Super Shining came in and did a wonderful job. Their cleaners were professional and friendly. I was pleasantly surprised by their thoroughness and efficiency. It was a 6 hour job and I am planning to do this at least yearly.

Paid $500+Great priceDeep clean
TravisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Professional, conscientious, and thorough... they do a great job!

Paid $200–250Reasonable priceStandard cleaningDeep clean
Susie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wowza!! I am blown away by the service we received. So clean and such a friendly customer service experience - I will definitely be back!

Deep clean
Lea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Unexpectedly, my daughter in law is battling cancer, a young mother. Due to contracting COVID on top of it, recommendations were made for a super clean environment. Having two young school age kids, you got it germs everywhere. On short notice Super Shining stepped to the plate and polished their home and cleaned…

Paid $300–350Reasonable priceDeep clean
Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super Shining Cleaning does amazing work. We have used them multiple times and have had an awesome experience. They are always on time and their customer service is phenomenal. I cannot say enough good things about this company. Highly recommended. 👍🏼

Standard cleaningMoving-related cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Such a good experience. Really personal and on time.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Silvana is wonderful to work with, and her team did a great job cleaning my home which is also a rental setup so less conventional. Very happy with the services, especially with a property I am typically not in town to be there during the cleanings themselves. My tenants were very happy with the job done and we are…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Luciana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed, I highly recommend them, if I could give 10 starts I would thank you so much!!!!

Deep cleanStandard cleaningInterior & exterior window cleaning
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an amazing job, we needed a deep cleaning as we were having photos taken of our house, our house looked great! They were so thorough and we were home when they cleaned and the ladies were very friendly and were very patient with my toddler being curious about everything they were doing! I would highly recommend them and use their service again.

Deep clean+ Responsiveness+ Quality+ Professionalism
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This crew is hard working. Does high quality work. And is a great value. Good attitude and pleasant to work with. I was very satisfied and grateful. My home has never looked this good. It really is super shining clean!

Deep clean+ Responsiveness+ Punctuality+ Quality
Kori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a working mom of 5 year old twins, it’s hard to find the time and energy to do a deep clean. Silvana and her team came in, 1st they did a deep clean, all the places that you ether forget about or push to the side. When they were finished the house looked amazing! Now her team comes in every other week. They are always pleasant and do a fantastic job!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jenn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These ladies have been so helpful for a time in my life where I have needed help. They have been flexible and always go the extra mile. I would absolutely recommend them for weekly cleaning and deep cleaning.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Silvana and her cleaning crew are wonderful. My house shines after they are done. Great value and attention to detail. Highly recommended.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend them, they are the best!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

They are very through. I look forward to coming home from work and finding my place spock and span. They are excellent!!

Deep cleanMoving-related cleaning+ Punctuality+ Quality+ Professionalism
Renee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've used Super Shining Cleaning for about two years and they have done a fabulous job cleaning my home, even taking care of my blinds and windowsills every time. They have taken laundry out of my dryer and folded it (without being asked). They change the sheets, make the beds, and even made subtle changes to how…

Deep cleanStandard cleaning

Show more deep clean reviews (5 more) →

Price

$287+20% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning32$153–$233
Deep clean25$271–$477
Moving-related cleaning8$315–$705
General housekeeping5$158–$321
Interior & exterior window cleaning2$153–$292

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