Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
Super Shining Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Super Shining Cleaning

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 4.9★ from 156 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Shining Cleaning is better than 88% of move-in/move-out cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Shining Cleaning is better than 79% of move-in/move-out cleaning services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Shining Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Shining Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Shining Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Shining Cleaning is better than 100% of move-in/move-out cleaning services.A
100

Reviews for your job

Customers hired Super Shining Cleaning for 5 kinds of job.

Super Shining Cleaning for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$233
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Standard cleaning” · showing 20

Sadie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The crew was excellent! They were very thorough, but quick, and it was all for a great price. I highly recommend!

Paid $150–200Great priceStandard cleaning
KimLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service! Last minute scheduling wasn't a problem. Employee was professional and very hard working. Price was more than fair. Will definitely use again.

Paid $100–150Reasonable priceStandard cleaning
ArunLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome cleaning service for our home and rental property. Extremely professional and punctual team. Great with communication, planning, scheduling and executing the cleaning projects. We have used their service now for a few years.

Paid $150–200Reasonable priceStandard cleaning
TravisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Professional, conscientious, and thorough... they do a great job!

Paid $200–250Reasonable priceStandard cleaningDeep clean
tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was very impressed with the level of cleanliness. It was beyond my expectations and everything was super shiny clean!

Paid $250–300Great priceStandard cleaning
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The work was done on time and very good. I will have them back .

Standard cleaning
Josh13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Really love Super Shining and their service. Staff is very friendly and personal. Always do a spectacular job and spent a lot of time on the details of the clean. Definitely would recommend to anyone looking for a clean home. Will be using them from this point going forward.

Paid $150–200Great priceStandard cleaning
DavidLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My wife and our family can’t live without their services!!

Great priceStandard cleaning
Giovanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alessandra is amazing! I’m in Utah and so glad I found her. She’s super detail-oriented and always leaves my place looking and feeling fresh. Super friendly and easy to work with. Totally recommend!!!

Paid $150–200Great priceStandard cleaning
Charmaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This company did an amazing job on our condo. I highly recommend them!

Reasonable priceStandard cleaning+ Responsiveness+ Punctuality+ Quality
Suzi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super Shining Cleaning performs an excellent job of cleaning and polishing my home. I am very happy with the work, the efficiency and the excellent work ethic. I am so glad they were recommended to me!!

Standard cleaning+ Quality+ Professionalism+ Value
Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super Shining Cleaning does amazing work. We have used them multiple times and have had an awesome experience. They are always on time and their customer service is phenomenal. I cannot say enough good things about this company. Highly recommended. 👍🏼

Standard cleaningMoving-related cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Such a good experience. Really personal and on time.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Super Shinning Cleaning was on time, detailed, honest and affordable.

Standard cleaning+ Quality
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Silvana is wonderful to work with, and her team did a great job cleaning my home which is also a rental setup so less conventional. Very happy with the services, especially with a property I am typically not in town to be there during the cleanings themselves. My tenants were very happy with the job done and we are…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Luciana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed, I highly recommend them, if I could give 10 starts I would thank you so much!!!!

Deep cleanStandard cleaningInterior & exterior window cleaning
JoshuaLocal Guide · 211 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Well yes, the reviews are true. These folks are awesome. They clean nooks and crannies, make beds, the house smells clean afterward. It's too clean to live in almost. Almost. We tried it once and now do bi-weekly. It's great and highly recommended!

Standard cleaning+ Punctuality+ Quality+ Professionalism
EricLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They have provided excellent cleaning service. They are quick. They are pet friendly. I have been very impressed with them.

Standard cleaning+ Quality+ Professionalism+ Value
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This gal does an AMAZING job!! I would definitely hire her again!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Cristiane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Silvana and her time did an amazing job! They are very professional and courteous. I couldn’t believe how clean my house was!! I definitely recommend them service!

Standard cleaning+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (12 more) →

Price

$287+20% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning32$153–$233
Deep clean25$271–$477
Moving-related cleaning8$315–$705
General housekeeping5$158–$321
Interior & exterior window cleaning2$153–$292

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