iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty82−1.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 46 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 27%
4.8★★★★★829 Google reviews · 24 photos
93%five-star reviews
4.71★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Super Star Car Wash - Ramona Expy & Perris Blvd at a glance
Customers frequently praise the friendly staff, efficient service, and complimentary amenities like working vacuums and fresh towels. The facility is noted for its cleanliness and helpful explanations regarding wash packages and memberships. However, critical reviews highlight issues with pricing, inconsistent wash quality on lower-tier options, and occasional staff rudeness or indifference.
Google rating: 4.8 out of 5 from 829 reviews (93% five-star).
Reviews on this page: 831 Google reviews (708 with written comments, 32 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 18, 2026.
Service: Car Wash serving Perris, California.
Data from Google, last updated October 25, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
This companyCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Star Car Wash - Ramona Expy & Perris Blvd: 79/100 on this factor. Category median: 93.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Star Car Wash - Ramona Expy & Perris Blvd: 70/100 on this factor. Category median: 92.B
70
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Star Car Wash - Ramona Expy & Perris Blvd: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Star Car Wash - Ramona Expy & Perris Blvd: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Star Car Wash - Ramona Expy & Perris Blvd: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
831 Google reviews we collected
4.8of 5
5 stars77493%
4 stars182%
3 stars30%
2 stars30%
1 star334%
Praise vs complaints
Phrases our text analysis found in 708 written reviews
96%praise
Praise62696%
Complaints254%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price10066%
Reasonable4731%
Overpriced43%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude33251%
Quality & results12920%
Would recommend7211%
Speed & response528%
Price & value366%
Communication213%
Honesty & trust91%
What customers talk about
We read 708 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She greeted me with a smile, and was both friendly and professional.”
“Unfortunately, the female employee working there was extremely rude and unfriendly.”
“The car wash itself did a great job, and the amenities were great!”
“The wash did a poor job, the plastic rollers don’t seem to properly clean the vehicle, and I was especially disappointed with the customer service whe…”
“Melina was very nice and very helpful I recommend going back to this car wash .”
“I would not recommend this location.”
“Thanks for replenishing the towels quickly on a hot day and for always make feel welcome 🙏🏽”
“5 stars just wish it was a lil more reasonable for a single wash but over all very happy”
“The basic wash was $16, which I think is way too expensive for a basic car wash.”
“She took the time to explain the different wash packages and current specials without ever making me feel pressured.”
“Honestly everyone that works there is really attentive and professional.”
People customers mention
Alex29 reviews
Derek20 reviews
Vanessa19 reviews
Viviana15 reviews
Erik14 reviews
Gio12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Super Star Car Wash - Ramona Expy & Perris Blvd for 4 kinds of job. Pick one to see what they paid and said.
Andres2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Vanessa at Super Star Car Wash was great. She greeted me with a smile, and was both friendly and professional. She took the time to explain the different wash packages and current specials without ever making me feel pressured. The car wash itself did a great job, and the amenities were great!
Great priceAuto detailing
EddieLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★
I don't know if anyone else has experienced this, but every time I go, there's always an employee following me around with the leaf blower blowing leaf and dust at me. And towards my car worst experience ever
PedroLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Truck didn't came out clean ask the manager Kimberly to take the truck through again and she said came out better than it was because I purchased the lowest price wash...keep that customer service and you will loose customer...just lost one customer...careful it it doesn't get clean you are stuck with it..this place…
Crystal2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I would like to say they had good customer service The ladies was real polite and nice
Great pricePolishingVacuuming
Juan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
I love this place the staff is cool and friendly and my car is always clean and shot outs to Tatiana she is very nice
Great pricePolishingVacuumingCar waxing
Cesar3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
love everything so far best car wash has everything thank you viviana she is friendly and helpful
Vanessa at Super Star Car Wash was great. She greeted me with a smile, and was both friendly and professional. She took the time to explain the different wash packages and current specials without ever making me feel pressured. The car wash itself did a great job, and the amenities were great!
Price assessment: Great price
Services: Auto detailing
Response from the owner · Edited 5 days ago
Andre, we're glad to hear about your experience with Vanessa! Our team loves helping customers find the right wash package. We appreciate your kind words and hope to see you again soon!
Eddie MaganaLocal Guide · 17 reviewsiTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
I don't know if anyone else has experienced this, but every time I go, there's always an employee following me around with the leaf blower blowing leaf and dust at me. And towards my car worst experience ever
Response from the owner · a week ago
Hi Eddie, we appreciate you sharing your experience with us. Your feedback about the leaf blower situation is important, and we would like to address this further. So that we can assist, please reach out to us directly by going to www.superstarcarwashaz.com and sending us a Customer Service Request. This option is located at the bottom right of our website under the Help Desk tab, then Contact Us, or you can send us an email at [email protected]. We look forward to hearing from you!
Pedro RodriguezLocal Guide · 67 reviewsiTotal number of Google reviews Pedro has written across all businesses on Google Maps, not just this one.
Truck didn't came out clean ask the manager Kimberly to take the truck through again and she said came out better than it was because I purchased the lowest price wash...keep that customer service and you will loose customer...just lost one customer...careful it it doesn't get clean you are stuck with it..this place needs to learn more about customer service😒
Busyness: Not busy
Response from the owner · 2 weeks ago
Hi Pedro, we appreciate your feedback and understand your concerns regarding your recent experience. We strive for customer satisfaction and would like to discuss this further. So that we can assist, please reach out to us directly by going to www.superstarcarwashaz.com and sending us a Customer Service Request. This option is located at the bottom right of our website under the Help Desk tab, then Contact Us, or you can send us an email at [email protected]. We look forward to hearing from you!
Crystal Huskey2 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
I would like to say they had good customer service The ladies was real polite and nice
Price assessment: Great price
Services: Polishing, Vacuuming
Response from the owner · 3 months ago
Hi, we appreciate your kind words! It's great to hear that our team made your visit pleasant. We look forward to welcoming you back for another fantastic wash!
Juan Rodriguez6 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
I love this place the staff is cool and friendly and my car is always clean and shot outs to Tatiana she is very nice
Price assessment: Great price
Services: Polishing, Vacuuming, Car waxing
Response from the owner · Edited a month ago
Great to hear you had a fantastic experience, Juan! We’re glad our team made your visit enjoyable and that Viviana stood out for you. Looking forward to seeing you again soon!
Mari X5 reviewsiTotal number of Google reviews Mari has written across all businesses on Google Maps, not just this one.
Great to hear you had a wonderful experience with Vanessa! Our team is dedicated to providing top-notch service, and we’re glad it showed. We look forward to your next visit!
Tori k3 reviewsiTotal number of Google reviews Tori has written across all businesses on Google Maps, not just this one.
Happy to hear you had a great experience with our staff, Tori! We’re always here to make your visit pleasant. Let us know if there’s anything we can do to make your next visit even better!
Cesar Mena3 reviewsiTotal number of Google reviews Cesar has written across all businesses on Google Maps, not just this one.
love everything so far best car wash has everything thank you viviana she is friendly and helpful
Response from the owner · 3 weeks ago
Hi Cesar! Great to hear you love everything about us. We're proud to provide a friendly experience and top-notch service. Viviana will be happy to know that she made your visit special. Come back anytime!
Henry Zelaya1 reviewiTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Great to hear you had such a positive experience, Henry! We're glad Viviana could assist you and that you enjoyed the wash. We look forward to seeing you again soon!
nessa1 reviewiTotal number of Google reviews nessa has written across all businesses on Google Maps, not just this one.
The staff is great! They answered all my questions. The wash also left my car sparkling after. Will definitely be back
Response from the owner · Edited 2 months ago
Wonderful to hear, Nessa! We're glad our team could help and that your car looks sparkling clean. We can't wait to welcome you back for your next wash!
