Gutter service · McAllen, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 37 roof cleaningiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★323 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Superb Gutters & Roofing five out of five stars based on 323 reviews. Customers frequently cite punctuality, professional communication, and competitive pricing during gutter and roof installations. The crew is noted for efficient work, including handling difficult areas and matching colors accurately. One low-star review mentions difficulty reaching the company for post-installation repairs, indicating a potential issue with follow-up service responsiveness.
Google rating: 5.0 out of 5 from 323 reviews (100% five-star).
Reviews on this page: 323 Google reviews (296 with written comments, 33 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: October 9, 2026.
Service: Roof Cleaning Company serving McAllen, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other roof cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Superb Gutters & RoofingRoof Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superb Gutters & Roofing: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superb Gutters & Roofing: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superb Gutters & Roofing: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superb Gutters & Roofing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superb Gutters & Roofing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
323 Google reviews we collected
5.0of 5
5 stars322100%
4 stars00%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 296 written reviews
100%praise
Praise669100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results15423%
Staff & attitude14221%
Would recommend13921%
Speed & response11117%
Price & value7511%
Communication274%
Honesty & trust213%
What customers talk about
We read 296 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you for your kind, efficient and superb service!”
“They were professional, reliable, and did an excellent job.”
“I would definitely recommend Superb Gutters & Roofing.”
“They arrived on time, did excellent work, and handled the difficult areas with no problem.”
“They got us scheduled quickly and did an amazing job at a fair price.”
“…ect, and Superb Gutters delivered outstanding value with exceptional communication, service, and the exact end result I was looking to achieve for my…”
“If you want honest pricing, excellent communication, and superb craftsmanship, look no further than Superb Gutters!”
People customers mention
David38 reviews
Cook8 reviews
Rudy5 reviews
Juan4 reviews
Ivan4 reviews
Valley3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Superb Gutters & Roofing for 4 kinds of job. Pick one to see what they paid and said.
bruno1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had some pretty heavy rain recently, and I’m really happy with how well the system they installed handled it. Everything worked exactly like it should, and we didn’t have any issues. I would definitely recommend Superb Gutters & Roofing.
Maura1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience with Superb Gutters & Roofing! They arrived on time, did excellent work, and handled the difficult areas with no problem. Highly recommend
Martin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service from Superb Gutters! They were professional, reliable, and did an excellent job. Everything was handled smoothly from start to finish. I’m very pleased with their work and would definitely recommend Superb Gutters to anyone needing gutter services.
Rodrigo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The entire process was seamless like the gutters. From estimate to completion. Great communication. The guys were quick and courteous and even ahead of schedule. Would highly recommend.
Mia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience with Superb Gutters! David came out Friday for the quote, and the installation was completed by Monday. He was knowledgeable and very helpful with choosing the gutters and leaf guards. The crew was fast, professional, and did an excellent job. Highly recommend Superb Gutters!
DimasLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fantastic service from start to finish. Knocked it out very quickly and very professional.
We had some pretty heavy rain recently, and I’m really happy with how well the system they installed handled it. Everything worked exactly like it should, and we didn’t have any issues. I would definitely recommend Superb Gutters & Roofing.
Response from the owner · a week ago
Thank you, Bruno, for taking the time to share your experience! We're glad to hear that your gutter system performed so well during the recent heavy rains and that everything worked exactly as expected. At Superb Gutters & Roofing, we take pride in providing quality installations that homeowners can rely on, especially during unpredictable Texas weather. We truly appreciate your trust in our team and your recommendation. Thank you for choosing Superb Gutters & Roofing!
Maura Sanchez Casshsg1 reviewiTotal number of Google reviews Maura has written across all businesses on Google Maps, not just this one.
Great experience with Superb Gutters & Roofing! They arrived on time, did excellent work, and handled the difficult areas with no problem. Highly recommend
Response from the owner · 3 weeks ago
Thank you, Maura! We appreciate your recommendation and are glad you had a great experience with our team!
Martin Munoz2 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Great service from Superb Gutters! They were professional, reliable, and did an excellent job. Everything was handled smoothly from start to finish. I’m very pleased with their work and would definitely recommend Superb Gutters to anyone needing gutter services.
Response from the owner · a month ago
Thank you, Martin! We appreciate your recommendation and are glad you had a great experience with Superb Gutters!
Rodrigo Andrade Ramírez1 reviewiTotal number of Google reviews Rodrigo has written across all businesses on Google Maps, not just this one.
The entire process was seamless like the gutters. From estimate to completion. Great communication. The guys were quick and courteous and even ahead of schedule. Would highly recommend.
Response from the owner · a month ago
Thank you for the great review! We’re glad you had a seamless experience from estimate to installation. We truly appreciate your recommendation!
Mia Sánchez1 reviewiTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Great experience with Superb Gutters! David came out Friday for the quote, and the installation was completed by Monday. He was knowledgeable and very helpful with choosing the gutters and leaf guards. The crew was fast, professional, and did an excellent job. Highly recommend Superb Gutters!
Response from the owner · a month ago
Thank you, Mia! We’re glad you had a great experience with David and our crew. We truly appreciate your recommendation!
Dimas GLocal Guide · 29 reviewsiTotal number of Google reviews Dimas has written across all businesses on Google Maps, not just this one.
They installed the gutters at my neighbor’s house, and I decided to hire them for my home as well. I’m very glad I gave them a call the whole experience was great and I would definitely recommend them to my family and friends.
Response from the owner · 2 months ago
Thank you, Mr. Rodríguez. We truly appreciate your trust and recommendation. We’re glad you had a great experience with our team!
maria aguilar1 reviewiTotal number of Google reviews maria has written across all businesses on Google Maps, not just this one.
I’m thoroughly impresed with Superb Gutters. I bought a new home that had gutters and the system was performing poorly. David came out same day and was able to identify exactly where things were wrong and how to correct them. The guys that came and did the work were very respectful of my home and plants. The new gutters and guard have helped with my drainage problem in my backyard by diverting the water where it should be going. Thank you!!
Response from the owner · 2 months ago
Thank you, Mrs. Aguilar! We truly appreciate your kind words.
