Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%68+19.2Replies to reviews 8%3+0.2Craft & service penalty83−1.7Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Supercuts

Castle Pines, CO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.7★ from 765 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 68% of hair salons.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 83% of hair salons.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 3% of hair salons.F
3

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for curly hair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$58
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Curly hair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 26

All 14 Google reviews tagged “Curly hair”

AmyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Sarah really took the time to understand what I wanted, gave me a lot of options and helped me find a new look that I am thrilled with. As a curly girl, finding someone who understands my hair type and knows how to work with my curls instead of against them is never easy. Sarah is an absolute gem!

Paid $20–40HaircutCurly hair
Kris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the second time Melanie has cut my hair and she has done a wonderful job. I was looking for somebody to layer my hair a lot because I have thick curly hair and she did it perfectly. Friday. She's going to give me highlights and I'm sure they will look just as wonderful.

Paid $20–40Curly hair
LaurenLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I followed Mel from her last 2 salons, and she still did not disappoint. I made my appointment on the app and had virtually no wait. I was in and out in record time, without sacrificing quality.

Paid $20–40Long haircutCurly hair
Kim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sarah was amazing! It’s not often that a curly girl finds a curly experienced stylist. I appreciate her knowledge and recommendations as well as the haircut!

HaircutCurly hairHair hydration treatments
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were really friendly and were able to get us both in right away!

Kids' cutsLong haircutCurly hair
JLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Kind friendly fast and knowledgeable service. Drea is awesome! I wasn't sure what I wanted todo with my hair (other then cut it) she helped me figure out how to cut and style my extra long curly hair, and I love it! Thank you so much!

Paid $40–60Kids' cutsLong haircutBuzz cut
Shari7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jasmine was so sweet and friendly. She also did a very professional and nice looking service.

Paid $40–60HaircutCurly hair
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Drea is amazing! Best most affordable haircut ever really don’t know why people spend 100’s of dollars at expensive salons when they can come here. Very personable and good products.

Paid $40–60HaircutHairstylingCurly hair
KathleenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Trinity was very skilled and detailed. She also gave me a wonderful head massage during my hair wash.

HaircutCurly hairHair coloring
Ronda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got my long, thick, dry, and curly hair shampooed, conditioned, and in a layered haircut for a very reasonable price.

Paid $20–40Long haircutCurly hair
AdrianneLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Elizabeth was my stylist and despite it being a really busy day, she provided me with excellent service. She added nice layers into my hair. The only thing I would add is that you should have more stylists to work, especially on days where you offer discounts.

Paid $20–40HaircutCurly hair
LJLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Drea was lovely and excellent.

Paid $40–60Long haircutCurly hair
Leticia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Trinity provides a great and excellent. She listens and try her best to please us which sometimes is not easy

Paid $20–40HairstylingHaircutCurly hair
Alli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Drea cut my hair and did a conditioning treatment. She recognized my needs and really helped me. I recommend her to anyone nervous about seeing a new stylist. 💕

Paid $40–60HaircutCurly hair

Price

$30-50% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut251$27–$53
Long haircut108$25–$35
Hairstyling105$27–$66
Kids' cuts52$17–$35
Hair coloring25$101–$214
Curly hair14$30–$58
Bang trim10—
Buzz cut9—

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