Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%68+19.2Replies to reviews 8%3+0.2Craft & service penalty83−1.7Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Supercuts

Castle Pines, CO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.7★ from 765 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 68% of hair salons.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 83% of hair salons.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 3% of hair salons.F
3

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 73

All 105 Google reviews tagged “Hairstyling” · showing 20

Tom10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

While the 'cut EVENTUALLY came out ok, I wasn't fond of being somebody's "FIRST". Yeah, I realize folks gotta' learn somehow, but I would have PREFERRED a "regular"

Paid $20–40HaircutHairstyling
jeffLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Melony got me in and did a great job!

Hairstyling
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful, Melanie always gets my hair right! Even when I can't explain what I want! 😄

Paid $20–40Long haircutHaircutHairstyling
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Trinity was professional, and always does a wonderful job with my hair. Thanks!

Paid $20–40Hairstyling
kc8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent as always...Trinity is a great cutter!

Paid $40–60HairstylingBlowdryHair coloring
G9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Trinity is just the best!

Paid $20–40HaircutHairstyling
RobLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great haircut from Sara today. I appreciate her consistency!

Paid $20–40Hairstyling
Julio9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sarah was a great stylist today.. impromptu and 1st time. Made me feel very comfortable and took my feedback and gave me a great 1st cut! And Trinity is phenomenal (my regular stylist), but she was on vacay and that gave me a chance to see another great stylist.

Paid $20–40Hairstyling
CodyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Absolutely fantastic. Great attention to detail while in a time crunch. The hairstylist stepped up to the plate with no hesitation. I will be back.

Paid $40–60HaircutHairstyling
AdrianLocal Guide · 192 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Update: Still amazing and kind crew here.

Paid $40–60HaircutHairstyling
ChrisLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great salon treatment, fairly priced, and super friendly staff. They do accept walk ins but as with any salon it's a good idea to call ahead and book a time if you can to ensure that there will be someone available when you arrive (sometimes they can book up).

Paid $60–80Long haircutHairstyling
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Trinity, has been a godsend! She's extremely calm and easygoing, and she's super easy to talk to! I've had long hair my whole life and she help me bring confidence in cutting off sixteen Inches of hair! Truly kind and talented, i can only hope she finds the happiness she puts in others

Customer photo from Katherine's review
Paid $20–40HaircutHairstylingHair coloring
JLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Kind friendly fast and knowledgeable service. Drea is awesome! I wasn't sure what I wanted todo with my hair (other then cut it) she helped me figure out how to cut and style my extra long curly hair, and I love it! Thank you so much!

Paid $40–60Kids' cutsLong haircutBuzz cut
Don5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My stylist Nicole does a fantastic job on my hair! She is very polite and professional! I would recommend her to anyone that wants a quality hair cut.

Paid $20–40HaircutHairstyling
DavidLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Got a great haircut from Drea! She knows her craft like an elite pro!—fast and precise. I’m very pleased with the results, she followed my request and I got just what I asked for.

Paid $20–40Long haircutHairstyling
Barbie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This was my first time at Supercuts in Castle Rock. Trinity was great and I love the color and trim she gave me. I would recommend her! However, the shampoo tubs are very uncomfortable! There is no neck support.

Paid $200+Long haircutHairstylingHair coloring
Carol12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Trinity always does my hair so well that I keep coming back to her and this salon. My whole family are customers here and use a variety of services.

Paid $40–60BlowdryLong haircutHairstyling
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Trinity is still the best.

Paid $40–60HaircutHairstyling
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Robert is amazing. He is professional and does a great job with cut and color.

Paid $80–100HaircutHairstylingHair coloring
ThomasLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Robert did an excellent job with my hair! Best haircut in years! My wife agrees! Thanks Robert!

Paid $20–40HaircutHairstyling

Show more hairstyling reviews (85 more) →

Price

$30-50% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut251$27–$53
Long haircut108$25–$35
Hairstyling105$27–$66
Kids' cuts52$17–$35
Hair coloring25$101–$214
Curly hair14$30–$58
Bang trim10—
Buzz cut9—

Compare with