Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%87+6.2Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Supercuts

Hesperia, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.7★ from 764 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 81% of beauty salons.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 76% of beauty salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 94% of beauty salons.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than 83% of beauty salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 87% of beauty salons.A
87

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.277
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 42

All 277 Google reviews tagged “Haircut” · showing 60

LoriLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Darlene is awesome as usual! I got a great haircut. As usual.

Paid $20–40Haircut
ChristianLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Supercuts is really Amazing place!!! I have cut my hair with Darlene & Sandy, they know their craft & break it into detail, great Atmosphere, everything's Wexcellent!!!! 💯💈✂️🔥

Paid $20–40Hair straighteningHaircutHairstyling
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Supercuts barbers are very kind and considerate, very kind will be visiting again.

Paid $40–60Haircut
EddieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Good haircuts, good conversation, good location, good prices$$

Paid $20–40Haircut
Misha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I love coming here. Darlene and Sandy in Hesperia are top notch beauticians.

Paid $80–100Haircut
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Darlene gets done perfect! Just how I prefer it done.

Paid $40–60Haircut
Cory10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

Several places in my undercut missed with patches of uncut/stray hair

Paid $40–60Haircut
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Darlene and Sandy are the best! Absolutely would reccomended to anyone. Darlene knocked it out of the park this visit.

Haircut
tiffany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Darlene is the best. Not only do I go to her on occasions but I take my kids to her regularly for about 3 years now.

Paid $40–60Kids' cutsHaircut
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Darlene was Awesome and did a great job with interacting with my Grandson during his haircut with Supercuts also this was the 3nd time with her and my grandson only wants her to cut his hair too.

Customer photo from Richard's review
Paid $20–40Kids' cutsHaircut
Louis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★

Didn’t have to wait long before getting my haircut. Great haircut.

Paid $20–40Haircut
Silvia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Darlene explained everything to me as she worked on my hair. Great service. Thank you, Darlene.

Paid $20–40Haircut
Dorothy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job!! Very short wait time also! Sandy did a fine job!!

Paid $20–40Haircut
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

She was very good gave me the haircut I wanted. Took her time.

Paid $20–40Haircut
debraLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Sandy is wonderful.

Paid $80–100HaircutHair hydration treatments
DavidLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Just got a regular haircut😁

Paid $20–40Haircut
Patty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Darlene was great! Very friendly and upbeat! 😁👏

Paid $20–40Haircut
KarenLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tiffany always makes this a worthwhile visit. Thanks for your due diligence and welcomed vibe!

Paid $40–60Haircut
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sandy is fantastic!!!

Paid $20–40Haircut
JimLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Quicken easy thank you

Haircut
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a really great experience here , I came in with my baby and the lady was very understanding and patient I didn’t get her name I wish I would of but the lady with the blue hair cut my hair so good I haven’t had a cut in years I was a little nervous at first but once I got home and styled it I fell in love I…

Customer photo from Cynthia's review
Paid $20–40HaircutHairstyling
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Darleen always makes it a great experience, she is personable and friendly and makes me feel like a new me walking out after a cut. Thanks Girl see ya again go sure

Paid $40–60Haircut
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My hair stylist, Darlene, was super engaging, funny, and knowledgeable. We chatted and laughed like friends but i also received a lot of input and advice about my hair. Im really grateful for her work 🙏

Paid $20–40Haircut
Elba2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service, very friendly and fast.

HaircutBlowdryHair hydration treatments
JACK3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I GOT A GREAT HAIRCUT WITH GREAT CUSTOMER SERVICE AT SUPERCUTS! I'VE BEEN GOING THERE FOR YEARS AND I WOULD PREFER TO GET MY HAIRCUT NO PLACE ELSE!

Paid $40–60HaircutHairstyling
Elieze4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional and she knows her stuff. Thank you for a job well done.

Haircut
CarolLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nice clean salon. My stylist was very knowledgeable and great conversation.

Paid $20–40Haircut
Loralee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I always have a good experience here! But this last visit was by far the best!!! Darlene not only gave me a great cut but also helped me understand how to work my hair for the best outcome.

Paid $20–40Haircut
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Like always Darleen is an Awesome hairstylist. I Love her always being the n one to cut.my hair. A+++ she is!!

Paid $20–40Haircut
Diana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So glad to have her again! 😊 Love it! Diana

Paid $1–20Haircut
Holly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service ! Couldn’t be happier

Paid $20–40Haircut
GingLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I went in for a haircut today, little did I know I was going to get a whole wonderful experience! Darlene called me back and not only did she fix my bad hair cut, she made my day brighter! I will definitely be back! Thank you Darlene 😊

Paid $40–60Haircut
BrendaLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

If you know who's gonna cut your hair then I have no problem because I have my own that I like but if she's not there I won't have my haircut I've tried having others cut my hair and it just doesn't come out right I'm sorry as soon as I get home and look at my hair I'm not doing that no more

Paid $20–40Haircut
Breanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Got a very nice haircut always do Sandy is the only one that cuts my hair she's been doing her hair for over 30 years would recommend her to everybody

Paid $40–60HaircutHairstyling
KayeLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sandy did exactly what I asked for. Very knowledgeable lady. I have long hair and really wanted very little done. A bit of freshening.

Paid $40–60Haircut
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Darlene is the best. Love my haircut

Paid $20–40Haircut
Chuck11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Been cutting my hair since 1984

Paid $40–60Haircut
Michaela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They do an amazing job here I got a pixie cut and they gave me exactly what I wanted and it’s really cheap it was only 32 to get half my hair cut off.

Paid $20–40Haircut
LindaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Darlene knew exactly, what I was looking for when I explained it to her, My hair is thin, short and always flat on top it needed a lift and Help. She didn't do a topical ordinary cut ✂️ She did her own "specialty" Cut. Darlene's Confident personality makes you feel comfortable.

Paid $20–40Haircut
Esther6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Darlene cuts and style my hair. I have fine thin hair and she makes it look full. She cuts my hair exactly the way I like it. Thank you Darlene. Love the way you cut my hair. 😊

Paid $20–40Haircut
joan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had Darlene and what an energetic wonderful Italian woman. She’s awesome, did a great cut for me and explained the steps. I will be back 👍

Paid $40–60Haircut
Carrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very happy with service and very friendly!

Paid $80–100Haircut
Sylvia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was a walk-in and waited about 30 mins. The hairdresser I had was very nice and conversational, she was very pleasant. She gave me a nice haircut, I'm very pleased.

Paid $20–40Haircut
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great cut and very quick! Exactly what I wanted.

Paid $20–40Haircut
JoseLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always a great experience!

Haircut
Sonia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great haircut! Darlene was super informative on managing my hair style and was very honest and professional. Loved her sense of humor

Paid $20–40Haircut
Regina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wonderful place to go to the girls are always so nice and friendly. My whole family goes here.

Paid $20–40Haircut
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Darlene is awesome. I love how particular she is with detail...and she's just a fun person.

Paid $20–40Haircut
Patti1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Darlene was very helpful & did an amazing job

Paid $40–60Haircut
nylaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The cut was quick and professional

Paid $60–80Haircut
Alexis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I absolutely loved my experience with Darlene. I’ve never had a hair stylist so dedicated and open about what is best for my hair!

Paid $20–40Haircut
JenniferLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The hairdresser who did my hair was so nice and gentle. I love DarChar. So kind.

Customer photo from Jennifer's review
Paid $20–40HaircutHairstyling
MARGIE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

As always Darlene cuts and styles my hair with perfection. My cut is always to my liking.

Paid $40–60Haircut
Nichole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Darlene was my stylist she did an amazing job! I have very thin, stringy hair and after my cut I have never felt so good about my hair!

Haircut
Leonard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Hair& Beard Trim/ Thanks DARLEEN/HESPERIA CA. I've been comming there for years, thank you "Darlin" for the SUPER TRIM!thank you again, good job,I'll be coming back!

Paid $60–80HaircutBeard trim
BRNLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great customer service! And really Friendly people that work there...

Paid $20–40Haircut
Tamara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very knowledgeable stylist ! Haircut and style is perfect!

Paid $20–40Haircut
Dale12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Darlene made me feel special and gave a great cut

Paid $20–40Haircut
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great place

Paid $20–40Haircut
Susan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and Super Cut! Thank you!!

Paid $20–40Haircut

Show more haircut reviews (217 more) →

Price

$32-60% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut277$30–$79
Hairstyling119$30–$76
Kids' cuts57$23–$38
Hair coloring27$119–$214
Hair hydration treatments11—
Beard trim7—
Bang trim5—
Blowdry4—

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