Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%87+6.2Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Supercuts

Hesperia, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.7★ from 764 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 81% of beauty salons.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 76% of beauty salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 94% of beauty salons.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than 83% of beauty salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 87% of beauty salons.A
87

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.119
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 41

All 119 Google reviews tagged “Hairstyling” · showing 20

ShayneLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 14 hours ago★★★★★

Great place to get your hair cut. A greeting with a smile every time.

Paid $20–40Hairstyling
ChristianLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Supercuts is really Amazing place!!! I have cut my hair with Darlene & Sandy, they know their craft & break it into detail, great Atmosphere, everything's Wexcellent!!!! 💯💈✂️🔥

Paid $20–40Hair straighteningHaircutHairstyling
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Hairstylist was friendly very happy with haircut

Paid $40–60HairstylingBeard trim
Tari15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great place. Always use Darlene. She is great and always is fun to be there.

Paid $20–40Hairstyling
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a really great experience here , I came in with my baby and the lady was very understanding and patient I didn’t get her name I wish I would of but the lady with the blue hair cut my hair so good I haven’t had a cut in years I was a little nervous at first but once I got home and styled it I fell in love I…

Customer photo from Cynthia's review
Paid $20–40HaircutHairstyling
JACK3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I GOT A GREAT HAIRCUT WITH GREAT CUSTOMER SERVICE AT SUPERCUTS! I'VE BEEN GOING THERE FOR YEARS AND I WOULD PREFER TO GET MY HAIRCUT NO PLACE ELSE!

Paid $40–60HaircutHairstyling
RosemaryLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Darlene always does a great job

Paid $20–40Hairstyling
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Outstanding hair stylist, no issues

Paid $20–40Hairstyling
Breanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Got a very nice haircut always do Sandy is the only one that cuts my hair she's been doing her hair for over 30 years would recommend her to everybody

Paid $40–60HaircutHairstyling
Bobbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Darlene did a great job working with my hair style and cut. She knew how to use my natural curls to my advantage and style.

Customer photo from Bobbie's review
Paid $40–60Hairstyling
JenniferLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The hairdresser who did my hair was so nice and gentle. I love DarChar. So kind.

Customer photo from Jennifer's review
Paid $20–40HaircutHairstyling
howard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Friendly and excellent customer service

Paid $20–40HaircutHairstyling
DanaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Last minute haircut! Tiffany did an amazing job... thank you so much!

Paid $20–40HaircutHairstyling
Ashly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Darlene is my absolute favorite. Listens, suggest appropriately and definitely delivers every time.

Paid $60–80Hairstyling
Destiny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My daughter love her haircut thank you very much

HaircutHairstyling
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The people are so friendly and efficient been going for 28 years same place love it thx

Paid $20–40HaircutHairstyling
KennLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Superb, they know the drill how to style your hair. Outstanding customer service.

Paid $20–40Hairstyling
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Darlene has magical powers. She sees a vision and then produces it on my difficult hair. She is very talented.

Paid $20–40HaircutHairstylingBlowdry
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Arlene was so good with my grandson. His hair came out so good.

Paid $20–40Kids' cutsHaircutHairstyling
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service and great hair cut.

Paid $20–40HairstylingBeard trim

Show more hairstyling reviews (99 more) →

Price

$32-60% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut277$30–$79
Hairstyling119$30–$76
Kids' cuts57$23–$38
Hair coloring27$119–$214
Hair hydration treatments11—
Beard trim7—
Bang trim5—
Blowdry4—

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