Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%87+6.2Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Supercuts

Hesperia, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.7★ from 764 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 81% of beauty salons.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 76% of beauty salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 94% of beauty salons.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than 83% of beauty salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 87% of beauty salons.A
87

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for kids' cuts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$23–$38
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Kids' cuts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11

All 57 Google reviews tagged “Kids' cuts” · showing 40

gregory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

She was fast and efficient. They also offered good conversation.

Paid $20–40Kids' cuts
tiffany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Darlene is the best. Not only do I go to her on occasions but I take my kids to her regularly for about 3 years now.

Paid $40–60Kids' cutsHaircut
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Darlene was Awesome and did a great job with interacting with my Grandson during his haircut with Supercuts also this was the 3nd time with her and my grandson only wants her to cut his hair too.

Customer photo from Richard's review
Paid $20–40Kids' cutsHaircut
Serrato'sLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've always used a barber in apple valley for my 2 grandsons that specialize in working with kids who are autistic or on the spectrum. I decided to try someone new and decided to give supercuts a try . I called ahead of time a spoke with Tiffany she was very kind and assured me that she would do a good job. Id like…

Paid $20–40Kids' cuts
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Darlene is amazing she does so good

Paid $40–60Kids' cuts
Jemmalyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I always like how friendly staff are. My son and grandma always have their haircut in this salon

Kids' cutsHair coloring
CrystalLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

This location isnt very friendly. I walked in sat down with my children and it took 15 minutes to get acknowledged, or asked if I signed it.

Paid $20–40Kids' cuts
LyanneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Walked in and got helped right away. It was my son's very first hair cut (3year old). He sat by himself and the hair stylist (blue hair and glasses, I forgot her name 😳) was amazing! Job well done!! My son looks so handsome in his new cut, thank you once again!

Paid $20–40Kids' cuts
BrittanieLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We got our daughters first haircut here on Sunday evening and we couldn't have been more pleased with the lady who cut her hair. She was patient and kind and only took off the bare minimum. Which I appreciate because we were terrified of someone taking a large amount off. My daughter has long beautiful hair but…

Paid $20–40Kids' cuts
DavidLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional and courteous. Kind to the kids 4 and 5 years. Made them feel comfortable.

Paid $20–40Kids' cuts
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My son loves his haircut thank you Tiffany for making my little one comfortable will definitely be back

Paid $20–40Kids' cuts
Desiree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★

The stylist who cut my 2-year-old’s hair was very kind and patient, which I appreciated. However, unfortunately the haircut itself did not turn out well. My son was actually sitting very still, but the cut ended up looking very patchy and uneven in several spots. When I asked about it, I was told it might be…

Customer photo from Desiree's review
Paid $20–40Kids' cuts
Jewel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Darlene was amazing! it was my baby’s first haircut and he was freaking out the whole time but she was patient and was able to give him a good cut!

Paid $20–40Kids' cuts
MikeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Darlene was amazing! From the initial conversation about our concerns regarding my sons hair to the end result was great. First time at this location and it will not be my last. I'll be bringing my son here moving forward. Thanks!!!

Paid $20–40Kids' cuts
Jamee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tiffany did a fantastic job on my sons fade. Thank you

Paid $20–40Kids' cuts
Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Darlene was awesome with my 7 yr old & I plan to bring my other kids to her as well❣️❣️❣️ She's great @ up-selling too - I bought 2 items from her☺️

Paid $40–60Kids' cuts
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Arlene was so good with my grandson. His hair came out so good.

Paid $20–40Kids' cutsHaircutHairstyling
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience!

Paid $20–40Kids' cuts
elaina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service, and wonderful work!

Paid $20–40Kids' cutsHaircut
SylviaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★

Sofia's experience was nice and stylist was great. My only only problem was the cost. $29.00 for a simple hair cut is a little high for a kids haircut.

Paid $20–40Kids' cuts
CherylLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly, quick, and listened to what we wanted.

Paid $20–40Kids' cutsHaircut
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Today we went in for my son's first haircut. Darlene was my sons stylist. She was very informative, patient, and kind. I am very happy with our over all experience with Super cuts. I will be bringing my son back. (:

Paid $20–40Kids' cuts
Christina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

sandy always does an amazing job and she’s so sweet and patient! my son is 5 and she’s the only one anywhere that i trust with him thank you sandy you’re amazing

Paid $20–40Kids' cuts
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Took my granddaughter here for a back to school haircut and she just wanted a trim. We didn’t have to wait too long and the price was affordable. We will be coming back in the future for haircuts.

Paid $20–40Kids' cuts
SharonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Darlene was fantastic!

Paid $1–20Kids' cuts
Elena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sandy has been my cutting my daughter's hair for around 10 years. My daughter has Autism and is very sensitive with anyone touching her hair. Sandy is amazing with her, so patient and gives her such a wonderful experience.

Paid $40–60Kids' cuts
Tracey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Darlene was great with my grand daughter. We love her haircut. 😀

Paid $20–40Kids' cuts
Jody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tiffany was very welcoming and took very good care of my granddaughter. I do plan on going there again and ask me for her personal.

Kids' cuts
Irma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My daughter was so excited to go back to get her haircut again. She loved her haircut.

Paid $20–40Kids' cuts
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Darlene did a phenomenal job making my daughter feel comfortable getting her rupunzel hair cut 4 inches

Paid $40–60Kids' cuts
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sandy is such a sweet lady and very aware of her clients needs

Paid $20–40Kids' cuts
Allison12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Darlene cut and styled my 12 year old son’s hair and he loved it. She explained everything and did exactly what he asked for.

Kids' cuts
Olivia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Loved me and my daughters’ haircuts. I loved the transparency, hair knowledge and recommendations, and friendly atmosphere provided. Will be going back

Paid $20–40Kids' cutsBang trimHaircut
jamesLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great job really took the time to make a good impression

Paid $20–40Kids' cuts
TravellersLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Not bad, she does good work.

Paid $60–80Kids' cuts
JordanLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very polite and helpful service. Great with kids.

HairstylingKids' cuts
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

Not very happy with my daughter's hair cut it looks like she cut her hair off herself. She was supposed to have layers. It's not what she asked for and it was not worth the money because now I am taking her somewhere else to get this fixed before school.

Customer photo from Tiffany's review
Paid $40–60Kids' cuts
Ann-MarieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My grandson had an amazing time getting his haircut with Darlene.

Paid $60–80Kids' cuts
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service

Paid $20–40Kids' cuts
KristinaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Got in right away and our hairdresser, Tiffany, was very friendly and did a great job giving my daughter her wolf cut. Will definitely be returning.

Paid $20–40HairstylingKids' cuts

Show more kids' cuts reviews (17 more) →

Price

$32-60% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut277$30–$79
Hairstyling119$30–$76
Kids' cuts57$23–$38
Hair coloring27$119–$214
Hair hydration treatments11—
Beard trim7—
Bang trim5—
Blowdry4—

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