Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%75+21.2Replies to reviews 8%100+8.2Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Supercuts

Maple Valley, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 602 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 82% of beauty salons.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 75% of beauty salons.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than —% of beauty salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 36

All 24 Google reviews tagged “Hair coloring”

KarinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The owner, Jenifer did a partial foil and haircut and I love it!! Color is beautiful and blended perfectly! She has been a color specialist at Gene Juarez, Seven and many high end places in her 27 years of experience! Go see her! ☺️

Customer photo from Karin's reviewCustomer photo from Karin's reviewCustomer photo from Karin's reviewCustomer photo from Karin's review
Paid $200+HaircutBlowdryHair coloring
T9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been getting my hair done by Jennifer and have never had a bad experience.

Paid $120–140HaircutHairstylingHair coloring
Robin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great place, great people! I have been a client there for years and Jennifer is wonderful. Wouldn’t go anywhere else. Thanks for taking such good care of me.!!!

HaircutBlowdryHair coloring
DLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I've been going to the Maple Valley Supercuts exclusively for the last 4 years or so. Jennifer did my first cut there. It was a fast cut, and also the best cut I've ever had. I always schedule with her. Jennifer is a gifted stylist - a super rare find in a Supercuts. Thank you Jennifer...

Paid $20–40BlowdryEyebrow threadingHair coloring
Patty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jennifer is awesome with color and cuts. I had a partial foil and am super happy with it.

Paid $80–100HaircutHair coloring
AnthonyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thank you Jenifer for the haircut and coloring my hair brown. Great service and friendly employees! Will definitely come back again!

Customer photo from Anthony's reviewCustomer photo from Anthony's review
Paid $80–100HaircutHair coloring
Bobbiec1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always fabulous with Jennifer!! She listens to what you want, knows what she’s doing, and works with you until it is achieved. I have been there five times now and am so happy I found her.

Paid $20–40HaircutHair coloring
Nichole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’m overdue on sharing this, but with my next appointment with Jennifer looming, I can’t stay quiet. She’s a gem—truly listens, radiates empathy, and has serious talent!

HaircutHairstylingBlowdry
Monica12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I love coming to see Jennifer because she knows exactly what my color is, my part is and when my hair needs or doesn’t need to be trimmed. She is also very personable.

Paid $120–140HaircutHair coloring
Gena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is very friendly, outgoing, and They make you feel like you’re part of their group. My service was a color and cut and It was done correctly, quickly and professionally. I would recommend any of my family and friends to go to this salon for color and cuts. Great first impression!! Thank you so much!!

Paid $120–140HaircutBlowdryHair coloring
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

Paid to much, my hair was cut wrong, not colored enough, there's a lot of my old hair color showing, it took along time to get my hair length to this stage, it's all gone, my hair is ruined.

Paid $200+HaircutHair coloring
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Second time at this shop and a great experience again! The Owner took me in without advance notice for a trim and re-coloring of a previous job done badly by another shop. Lots of fun conversation and a job done well and quickly. Thanks!

Paid $80–100HaircutHair coloring
LuisLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have tried other places in Maple valley This is the best. Good price good service I highly recommend. It's a must go

Paid $80–100HairstylingHair coloringKids' cuts
Miss5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jennifer is the best!

Paid $200+HairstylingHair coloring
Psyche1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very welcoming and professional salon! Definitely my favorite place and highly recommend!!

Hair coloring
Chandler6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Friendly staff and extremely clean hair salon! They listen to exactly what you want and always try to accommodate those of us with children! I will be coming back!

Paid $20–40HairstylingHair coloringKids' cuts
TrishLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I went in on September 6th, 2022, sight unseen, no preconceived notions (good or bad) just moved from another city...and my hair needed help, bad! Jen was amazing!! 3 parts beautician, 1 part magician! I had no picture to show her and yet she performed to perfection! Jen from the Maple Valley Super Cuts, got me the…

Hair coloringHairstylingHaircut
SLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Good place for cut and color touchup

Hair coloringHairstylingHaircut
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been coming to this Supercuts for over 2 years now and Jennifer the owner is the most wonderful, kind person, always has a smile on her face and gives the best customer service. Maybe Kari who said the most awful things about this place Should’ve just given her name like they asked and everything would be OK…

Hair coloringHaircut
AngieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm not sure what Kari is talking about, Jeni and her team are some of the most caring people I've ever met. My ex wife is transgendered and Jeni use to cut her hair for over 18 years. Not to mention that she was there with me when my step-dad transitioned when I was 13 years old.

Hair coloringHairstylingHaircut
Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HaircutHairstylingBlowdry
CarolLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $160–180HairstylingHair coloring
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+Hair coloring
Glenna4 years ago★★★★★

Rating only, no written review.

Hair coloringHaircut

Price

$30-64% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut299$30–$79
Hairstyling108$30–$76
Blowdry32—
Hair coloring24$123–$246
Kids' cuts22$23–$38
Beard trim13—
Curly hair3$58–$124
Eyebrow threading2—

Compare with