Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%61+17.2Replies to reviews 8%35+2.9Craft & service penalty89−1.1Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Supercuts

Monterey Park, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.5★ from 638 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 77% of hair salons.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 61% of hair salons.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 89% of hair salons.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 35% of hair salons.D
35

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.196
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$53
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 81

All 196 Google reviews tagged “Haircut” · showing 60

JIMMY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

He young lady who cut my hair was very polite and efficient as well.

Paid $20–40Haircut
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Thank you for having me there I love the haircut thank you !!!!!!!😘😘😘😘😘😘🥰🥰🥰🥰🥰

Paid $40–60Haircut
erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I really appreciate how professional kind and easy. It is to walk in Supercuts and feel amazing when I leave big thank you to the hairstylist that helped me out Abby along with all the other employees that I’ve experienced 💗

Customer photo from erica's review
Paid $20–40Haircut
Marcia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

She was great! Informative and kind. I would go to her again for a haircut!

Paid $20–40Haircut
LindaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Did exactly what I wanted in my haircut. Very friendly and kind.

Paid $20–40Haircut
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Fast. Friendly. They know my needs.

Paid $20–40Haircut
Joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Fast haircut great job on back. Length on top is a plus. Same reason they did exactly what I came for!

Customer photo from Joel's reviewCustomer photo from Joel's review
Paid $40–60Haircut
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Abigail was amazing & always ! ☺️

Paid $20–40Haircut
Jesus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I don't have anything bad to say about the hair cut and the stylist. Always a positive experience

Paid $20–40Haircut
geraldine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The hairdresser Elivara was absolutely amazing

Paid $20–40Haircut
Mandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Elvira did a lovely job with my trim and style.

Paid $40–60HaircutHairstyling
AdLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

My stylist is Abigail. She is awesome! Very professional, friendly, and gives great input! She wrote down my cut in their system just in case she's not there. Abigail gives great advice as to how to maintain my hair .

Paid $20–40Hairstyling+ Cleanliness+ Quality+ Professionalism
HJ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

Poor quality. Uneven sides so I had to direct the hairdresser to fix it. Was only going to trim a bit and thin out but now my hair is very short. When my hair was thinned out I felt like my hair was pulled out each time the scissors made a cut.

Paid $20–40Haircut
Vanesa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Elena was excellent! She helped me fix the hair cut from another hairdresser. 10/10!

Kids' cutsHaircut
LuchioLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Walked in luckily there was nobody so no wait got a haircut Thanks

Paid $20–40Haircut
Josue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As always, I had a wonderful experience at this location! Elena is professional, friendly, and really takes the time to understand what the client wants. Highly recommend!

Paid $20–40Haircut
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My stylist is professional, efficient and pleasant. Normally a good experience.

Paid $20–40Haircut
Aracely3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The hair stylist with the pink hair was very friendly and helpful. I got my hair trimmed and in layers. I did not wait too long to get attended. I also loved my hair. I will continue getting my hair cut there.

Paid $20–40Haircut
EstebanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Friendly staff. Professional and efficient service. Very clean. Love the hot towel at the end.

Paid $20–40Haircut
Lujan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice ! Paloma cut ✂️ my hair loved it. Will be back !!! Very clean and friendly people! Thank you Love my hair cute !

Paid $80–100Haircut
IgnacioLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My visit was great as always. Elena is really good at what she does and with a great personality. She is awesome!

Paid $20–40Haircut
AbelLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great customer service. We walked in no appointment and we got quick service. Great hair cut my daughter was happy.

Paid $20–40Kids' cutsHaircut
JuliaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Danny was very knowledgeable and was very nice to work with

Paid $40–60Haircut
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Evita did a very good job of trying to match my wishes.

Paid $20–40Haircut
CarrieLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Got my hair layered and cut shoulder length…very happy with the big change.

Paid $40–60HaircutHairstyling
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Elena excellent stylist

Paid $20–40Haircut
Miguel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

I’ve been coming to this location for about a year and have gotten my last seven haircuts here without any issues, so today was especially disappointing. I had an appointment for 2:40 PM and arrived about 10 minutes early, but I wasn’t seen until around 3:15 PM. I understand that shops can run a little behind, but…

Paid $20–40Haircut
Lisette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I love this location, and the stylist Elena!

HaircutBlowdryHair coloring
Cassandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

She’s a very good hairstylist. I like the way she cuts my hair.

Paid $20–40Haircut
Melinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always a good experience

Paid $20–40Long haircutHaircut
Devin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Worst haircut experience. As if I didn’t even get a haircut. Would never revisit and would never recommend. ZERO STARS.

Paid $20–40Haircut
jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Chill environment and quick service

Paid $40–60Long haircutHaircut
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Really happy with my haircut and dry!

HaircutBlowdry
LorrieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I always have an extremely great experience at this store. The staff is warm and great customer service.

Paid $20–40Haircut
LindaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I recently had my hair cut at Super Cuts in Monterey Park. I was very happy with the service received.

Paid $20–40Haircut
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The stylist was fast in cutting my hair, which I love. I also love the way she cut my hair.

Paid $20–40Haircut
Lorraine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very good

Haircut
Francisco3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent cut. Super friendly and fast. Thank you. I will definitely be back.

Paid $40–60Haircut
JUANLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Elena cuts great hair. She does are whole family. No complains here. Keep up the great work. One thing you guys need to bring back the 2day appt. Schedule makes it more flexible for everyone.

Paid $20–40Haircut
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Elena was fantastic! She executed the haircut that I wanted from a picture, and she added additional detail cutting to thin the bulk of my heavy thick hair while managing to provide movement and fullness. My curtain bangs and money pieces are spectacular!

HaircutHairstyling
ElendaLocal Guide · 152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Not a long wait, knowledgeable staff and they actually listen to the customers.

Paid $20–40Haircut
AntonioLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great experience. In good time

Paid $20–40Haircut
Jesse5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My hair stylist Elvira was awesome.

Paid $20–40Haircut
SalLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It used to be a drag going to get a haircut but the online appointments are a lifesaver. Now I go in and get out in less than an hour. Love the customer service and Abigail is amazing.

Paid $20–40Haircut
Nash8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Got a cut from Eno (I think that's how it's spelled) and he did an amazing job. Hadn't had a cut in a while and he gave me exactly what I wanted. I'm usually super nervous getting haircuts and doing small talk, but he was super friendly and gave me perfect choppy layers. Hope he stays at this location bc I would…

Paid $20–40Haircut
Yvonne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My stylist Elena is the best I love my color and cut. She always gets it just right. And she is very nice.

Paid $80–100HaircutBlowdryHair coloring
EricLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They are always kind and friendly, Elvira is the best,her style of cutting my hair particularly was like no other,old school cutting, like my uncle use to cut. I will ask for her always.

Long haircutHaircut
ESTHER3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I AM A LONG TIME CUSTOMER OF SUPERCUTS FOR OVER 20 YEARS. I AM ALWAYS SATISFIED WITH THE STYLISTS AND MY HAIRCUTS

Paid $20–40Haircut
Mario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Abigail is the best.

Paid $20–40Haircut
Lupe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I showed the hairstylist a picture of the haircut I wanted, and she cut it just as I wanted. I wish I had asked the stylist her name, for next time.

Paid $20–40Haircut
Nina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Elvira does a great job! My mom is kinda picky but she is totally happy with her haircut.

Paid $20–40Haircut
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Abigail is a very good hairstylist. I would recommend her and the other hairstylist who you have worked with before.

Paid $20–40Haircut
monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thank you so much Elvira! I knew I was going in for a short bob and to have my bangs trimmed, but my goodness I was not expecting to look so GOOD! Thank you so much for your expertise! I got in at a great time and I used the Supercuts app. So simple to use I love it! I will definitely be coming back for my trims🥰🥰🥰

Paid $20–40Haircut
AdrianLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

The haircut itself was good and the service was solid, no complaints there. However, the wait time—even with a reservation—was disappointing. It really defeats the purpose of booking ahead if you still end up waiting. Hoping they improve how they manage appointments.

Paid $20–40Haircut
FRANK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional and friendly

Paid $1–20Haircut
TheLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

I asked for a low drop fade. The inspo pic vs what he got. I’ve came here in the past with Micaela- she does a fantastic job. This is a different girl(blond short hair with large gauge ear piercings) and she did a horrible job. My son had not cut his hair in months and this girl just ruined it . She did nothing from…

Customer photo from The's reviewCustomer photo from The's reviewCustomer photo from The's review
Paid $20–40Haircut
Substitute2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The stylist took me immediately after I checked in. She did a terrific job with my haircut. Tremendous job, great service!

Paid $20–40HaircutEyebrow threading
MatthewLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Blanca saw me right away and asked me questions to make sure I got the cut I wanted. She was quick and clearly knew what she was doing. I told her to not give me a tweenager haircut because I am a 54 year old man and I love it. Friendly, Fast and Great Haircut.

Paid $20–40Haircut
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

With no appointment I walk in and Elena A. Welcomed me with a smile and was able to fit me right in. she was very professional. She went above and beyond what I excepted after not being at a Supercuts for years I’ll be be a regular now!

Paid $20–40HaircutHairstyling
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very quick and professional I appreciated it

Paid $20–40Haircut

Show more haircut reviews (136 more) →

Price

$30-50% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut195$27–$53
Long haircut83$25–$35
Hairstyling55$27–$66
Kids' cuts49$17–$35
Hair coloring15$101–$214
Blowdry12—
Beard trim7—
Hair hydration treatments5—

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