Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%61+17.2Replies to reviews 8%35+2.9Craft & service penalty89−1.1Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Supercuts

Monterey Park, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.5★ from 638 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 77% of hair salons.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 61% of hair salons.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 89% of hair salons.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 35% of hair salons.D
35

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 73

All 55 Google reviews tagged “Hairstyling” · showing 20

Josue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Elena is an amazing stylist. She makes me feel cared for and valued as a customer. Overall, great service!

Paid $20–40Hairstyling
Mandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Elvira did a lovely job with my trim and style.

Paid $40–60HaircutHairstyling
AdLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

My stylist is Abigail. She is awesome! Very professional, friendly, and gives great input! She wrote down my cut in their system just in case she's not there. Abigail gives great advice as to how to maintain my hair .

Paid $20–40Hairstyling+ Cleanliness+ Quality+ Professionalism
CarrieLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Got my hair layered and cut shoulder length…very happy with the big change.

Paid $40–60HaircutHairstyling
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Elena was fantastic! She executed the haircut that I wanted from a picture, and she added additional detail cutting to thin the bulk of my heavy thick hair while managing to provide movement and fullness. My curtain bangs and money pieces are spectacular!

HaircutHairstyling
MarthaLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Stylist, Elvira was great. She was very friendly and professional. Loved the way she did my hair. I'll definitely be back.

Paid $20–40HairstylingBlowdry
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

With no appointment I walk in and Elena A. Welcomed me with a smile and was able to fit me right in. she was very professional. She went above and beyond what I excepted after not being at a Supercuts for years I’ll be be a regular now!

Paid $20–40HaircutHairstyling
RosemaryLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Elvira did a great job on my haircut.

Paid $20–40Hairstyling
Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The ladies here are very nice , and ste familiar with the updated styles.

Paid $20–40Long haircutHaircutHairstyling
Dr.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Elena is awesome. She shaped, layered, and styled my hair. For hair growth, Elena advised to spray rosemary water in the morning and evening. ❤️

Customer photo from Dr.'s review
Paid $20–40HaircutHairstyling
Faviola6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a very good experience at this location

Paid $200+HaircutHairstylingBlowdry
Enrique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My barber just moved away from me so in between finding barbers I decided to go to Supercuts to get a cut. I’ve gotta say that I was extremely surprised at how clean the cut ended up being. I normally spend around $60 (tip included) at a barber shop, but at Supercuts I spent $40 (tip included) and ended up with a great haircut.

Paid $20–40HaircutHairstylingBlowdry
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

She was amazing

HaircutHairstyling
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great hair cut!! Thanks Super Cuts!!

Paid $20–40Hairstyling
OmarLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a high fade with 1.5 inches cut from the top and it looked great. Stylist was friendly and encouraging!

Paid $20–40Hairstyling
yvette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff was incredibly friendly, and my stylist did an amazing job—my haircut turned out exactly as I asked. I couldn’t be more satisfied! Highly recommend.”

Paid $20–40Hairstyling
Alexis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s always the best and most professional experience with the whole team. But i always get my hair cut by Mikaela because she is the best and always provides the best customer service/care, especially the newer styles and follows your inspiration instructions, and provides the best solutions to any problem or issue you have pertaining to your hair.

Paid $20–40HairstylingHaircut
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very welcoming. Great customer service. Listened to my wants and concerns. Curly hair cut by Elena, she is great.

Paid $20–40HairstylingLong haircut
norman3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Courteous and professional and skilled!

Paid $20–40Hairstyling
Gerardo13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Micaela always does a great job at cutting my hair ,thank you Micaela !

Hairstyling

Show more hairstyling reviews (35 more) →

Price

$30-50% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut195$27–$53
Long haircut83$25–$35
Hairstyling55$27–$66
Kids' cuts49$17–$35
Hair coloring15$101–$214
Blowdry12—
Beard trim7—
Hair hydration treatments5—

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