Glass repair service · Philadelphia, PA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 98 auto glass repairiPosition by Experts Score among all companies we track in this category. · better than 72%
4.9★★★★★207 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
SuperGlass Windshield Repair of Philadelphia at a glance
Customers highlight efficient same-day mobile service, competitive pricing, and clear communication for windshield chip and crack repairs. The business offers on-site convenience, often completing jobs within hours of contact, with reviewers noting professional conduct and effective results for various glass issues. One criticism involves a failed repair that worsened a crack, while another noted difficulty locating the service at its listed address.
Google rating: 4.9 out of 5 from 207 reviews (98% five-star).
Reviews on this page: 207 Google reviews (190 with written comments, 15 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 1, 2026.
Service: Auto Glass Repair serving Philadelphia, Pennsylvania.
Data from Google, last updated November 5, 2026.
Score profile vs other auto glass repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyAuto Glass Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SuperGlass Windshield Repair of Philadelphia: 97/100 on this factor. Category median: 92.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SuperGlass Windshield Repair of Philadelphia: 95/100 on this factor. Category median: 91.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SuperGlass Windshield Repair of Philadelphia: 90/100 on this factor. Category median: 99.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SuperGlass Windshield Repair of Philadelphia: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SuperGlass Windshield Repair of Philadelphia: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SuperGlass Windshield Repair of Philadelphia: 100/100 on this factor. Category median: 62.A
100
Bar = this company · dark tick = category median.
Star ratings
207 Google reviews we collected
4.9of 5
5 stars20298%
4 stars21%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 190 written reviews
99%praise
Praise43399%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1774%
Reasonable626%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9923%
Staff & attitude9722%
Would recommend8720%
Quality & results7918%
Price & value419%
Communication286%
Honesty & trust72%
What customers talk about
We read 190 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Superglass took my concern and gave me a fair quote immediately.”
“It was so easy to schedule with him, he came to my location, he was extremely knowledgeable and professional.”
“Would 100% come back to Mark again for my windshield repair needs and would recommend him to anyone else.”
“I recently had the pleasure of working with Marc from Super Glass, and I cannot recommend him highly enough!”
“Mark was incredible to work with and he did an amazing job fixing all the tiny rock chips in my windshield!”
“The repair itself was outstanding – my windshield looks brand new, as if it was never damaged in the first place.”
“The owner Mark is knowledgable, honest, and does really great quality work for a great price!”
“They communicated with me promptly and professionally to schedule a time to come to my house for my windshield repair at no extra cost.”
“Highly recommend his services if you’re looking for honest pricing and reliable work.”
People customers mention
Mark35 reviews
Kevin9 reviews
Philly4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SuperGlass Windshield Repair of Philadelphia for 1 kind of job. Pick one to see what they paid and said.
YYanyanjoiLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
It was so easy to schedule with him, he came to my location, he was extremely knowledgeable and professional. I would recommend him to anyone.
SSeth8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Superglass took my concern and gave me a fair quote immediately. They communicated with me promptly and professionally to schedule a time to come to my house for my windshield repair at no extra cost. They even came on the weekend!
They are the only ones I could find near me In South Jersey who would repair wiper…
Reasonable priceAuto windshield repair
Nnazar14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great company, they came and were able to get the job done in about 30 minutes. The crack is not even visible now. Go to glass guy
Great priceAuto windshield repair
JJoey4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mark was incredible to work with and he did an amazing job fixing all the tiny rock chips in my windshield! He answered all my questions and I am so happy with the end result! There was also a blemish on the windshield and Mark went out of his way to buff it out for me. Would 100% come back to Mark again for my…
Auto windshield repair
TTJ12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Quick and effective for an unbeatable price. And the money back guarantee is a huge plus!
Great priceAuto windshield repair
MMichael6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mark was GREAT!! Service is always AMAZING! End product is always great!!
Used Superglass Windshield Repair multiple timess in the passed, always pleased with the end result! Also never have had him come back on a repair always out the first time and never back.
Great Service! Efficient, Courteous, Prompt, & Affordable.
Price assessment: Great price
Services: Auto windshield repair
Repair wait time: 1–2 hr
Response from the owner · 3 days ago
Daniel, thank you for the fantastic review. We are happy to hear our team was efficient, courteous, prompt, and affordable. Your kind words mean a lot and help us continue delivering great service. We appreciate you taking the time to share your experience.
Y
Yanyanjoi 24Local Guide · 38 reviewsiTotal number of Google reviews Yanyanjoi has written across all businesses on Google Maps, not just this one.
It was so easy to schedule with him, he came to my location, he was extremely knowledgeable and professional. I would recommend him to anyone.
Response from the owner · 4 days ago
Thanks so much, Yanyanjoi 24. We're pleased scheduling was easy and that our visit, knowledge and professionalism made the service convenient for you. Your recommendation means a lot and we appreciate you sharing your experience.
S
Seth Smith8 reviewsiTotal number of Google reviews Seth has written across all businesses on Google Maps, not just this one.
Superglass took my concern and gave me a fair quote immediately. They communicated with me promptly and professionally to schedule a time to come to my house for my windshield repair at no extra cost. They even came on the weekend!
They are the only ones I could find near me In South Jersey who would repair wiper burn. I am very pleased with the service and will be asking Superglass for any repairs I have in the future.
Price assessment: Reasonable price
Services: Auto windshield repair
Repair wait time: 0–1 hr
Response from the owner · 2 weeks ago
Thank you, Seth. We are glad we could provide a fair quote and prompt weekend windshield repair. It means a lot that we were able to help with wiper burn when others could not. We appreciate your trust and look forward to assisting with future repairs.
N
nazar dumych14 reviewsiTotal number of Google reviews nazar has written across all businesses on Google Maps, not just this one.
Mark was incredible to work with and he did an amazing job fixing all the tiny rock chips in my windshield! He answered all my questions and I am so happy with the end result! There was also a blemish on the windshield and Mark went out of his way to buff it out for me. Would 100% come back to Mark again for my windshield repair needs and would recommend him to anyone else.
Services: Auto windshield repair
Repair wait time: 0–1 hr
Response from the owner · 2 months ago
Thanks Joey — we’re so glad Mark could take care of those rock chips and buff out the blemish for you. He really appreciates your kind words and recommendation. We’re happy you’re pleased with the result and look forward to helping with any future windshield repair needs.
T
TJ DesChamps12 reviewsiTotal number of Google reviews TJ has written across all businesses on Google Maps, not just this one.
Mark was GREAT!! Service is always AMAZING! End product is always great!!
Used Superglass Windshield Repair multiple timess in the passed, always pleased with the end result! Also never have had him come back on a repair always out the first time and never back.
Price assessment: Great price
Services: Auto windshield repair
Response from the owner · 2 months ago
Thank you so much, Michael! We're thrilled Mark and the team have consistently provided amazing service and reliable first-time repairs. We truly appreciate your continued trust in Superglass Windshield Repair and look forward to helping you again whenever you need us.
C
Conner Cowans2 reviewsiTotal number of Google reviews Conner has written across all businesses on Google Maps, not just this one.
I stumbled upon Mark on Google and decided to give him a try. To my surprise, he was incredibly amazing and incredibly quick! I called him, and within 30 minutes, he informed me that he was on his way and could complete the task. He arrived promptly, completed the job, and left without any fuss. It was a simple chip on my front windshield, but it was handled with such efficiency and professionalism.
Price assessment: Reasonable price
Services: Auto windshield repair
Response from the owner · 3 months ago
Thank you, Conner, for the fantastic review. I’m so glad we could respond quickly and take care of that windshield chip for you. I appreciate you choosing us after finding us on Google and for sharing your experience. Please reach out anytime if you need anything else.
P
Paul Beatty1 reviewiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Thank you, Paul! We’re so glad Joey did a great job repairing your windshield and that you’re happy with the result. We appreciate your 5-star review and your trust in us. If you need anything else, please reach out.
M
Michael Monteiro4 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Mark is the absolute best glass repair specialist I have ever used. I’ve been in the automotive business for 20yrs and have never had a better repair experience. Chips, cracks, scratches, headlights, taillights.. Mark can handle it all.
Response from the owner · 3 months ago
Thank you so much for the fantastic review, Michael! We’re thrilled Mark provided such an outstanding repair experience after your 20 years in the automotive business. It means a lot to hear our work on chips, cracks, scratches, headlights and taillights met your high standards. We appreciate your trust and look forward to helping with any future needs.
