How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORESuperior Comfort Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.
Superior Comfort Heating and Cooling for a/c system maintenance
Clear ✕All 84 Google reviews tagged “A/C system maintenance” · showing 60
Dominic was courteous and friendly
Always good service. Techs are awesome.
As always, prompt and courteous service. The set up of our new furnace & air conditioner went like clockwork!
David was very knowledgeable, patient and kind . Took time to explain things , and was very sweet to me and my fur baby !
I use to work in htg and cooling for 20 yrs. Today's visit from Suoerior was ine of the best. The tech, John was polite, explained everything very clearly and did an excellent job. After working with many techs, John was one of the best. The Comfort program the offer is a really good deal and savings.
ALEX was amazing and can't say enough good things about him
Our technician Steve was very friendly and found out what problem was
He was great. All about the tech here. He showed up, was professional, quick, friendly, and explained everything with the perfect balance of brevity and yet not leaving anything out.
Dave was very knowledgeable & went over everything on the job. Did excellent work
AC went out and I called Superior. Tech Phil came out first and unfortunately, he diagnosed as needing replacement. That said, he was up front, honest, and showed me some things that made me realize he had integrity as a tech and wasn’t just selling me something. In a matter of an hour or so, salesman Paul came out.…
Alex arrived exactly when he said he would. He was very polite. Explained in detail what happened and what needed to be done. He worked quickly and i was very pleased with the entire experience. I will definitely use this company again.
Mikayla did a wonderful job today checking out the AC unit. She inspected it, and replaced the filter, cleaned the unit outside and made sure everything was working properly. She is so nice to talk to and she is very professional!!
Mikayla was prompt, courteous and professional. She explained all services and recommendations fully.
A full 11/10 from me, the technician was great, the sales rep was great, and the installers of the the new furnace/ac unit were 👍
Friendly and respectful. Easy to understand and very thorough. Would recommend for AC maintenance and repair.
Very friendly and knowledgeable.
Kevin came out today to do the maintenance on my air conditioner. He was very polite and professional. My youngest son kept asking him questions about what he was doing and he was very patient and nice. Scott sold me our furnace and air conditioner when we moved into the area about 9 years ago. They did a…
Dominic did PM work on furnace and air conditioner. He went above and beyond with the PM service! Highly recommend
Alex was very thorough in his explanation of what the issues were with our A/C and Furnace
Kevin was wonderful and explained everything to me, Kailee was extremely helpful with helping me make the right decision for my needs. I proudly have your sign in my yard
Would of appreciated being informed policy of maintenance changed and the furance filter is a additional cost now. Will be contacting the business.
Mikayla..Robinson was on time , Professional & informative . Very pleased with service .. first time using Superior Comfort & Cooling.
Kevin and Dominic came to my home on Friday for AC check. They were both very professional. They both took their time explaining everything. Very competent technicians. Great service
Excellent work & knows the craft by the tech.
We are very pleased to have the fine crew of Superior Heating and Cooling over for a central air conditioning installation. We are very pleased for the call ahead of service and email communication. It’s very easy to call an appointment with them for a quote. Shout out to the great team of Paul, Ricky O. and Jimmy…
Superior Comfort was able to come out right away to fix an issue with our air conditioning unit. Zack, the technician, was pleasant and professional. I got a good feeling so even signed up for a year of Comfy Club since my unit is getting old and will likely need service again before too long.
Great employee he did a great job . Thank you and came out very quick
Superior comfort is always professional and their staff is friendly and gets the job done. We will always recommend you for any HVAC needs.
I just had tech David Barnes out to my house for an HVAC inspection and he was very knowledgeable and advised me of what I need and what’s wrong with my HVAC system and recommended me for an estimation team to come out and price out the products I need. I would highly recommend using Superior Comfort in the future and for my HVAC needs.
Very honest and professional. They came out in a timely manner and addressed my needs. I wouldn't go with any other heating company. Justin and Gavin did an outstanding job today. They installed a new furnace for me.
Great people and very helpful!
I've been using Superior Heating & Cooling for over 8 years now. They are always professional, on time and are reasonably priced. I would definitely recommend them.
Superior responded quickly to our needs and did a great job with our A/C install. Their professionals (Tyler and Donald), were excellent, more than willing to answer questions, worked diligently, and cleaned up. Nice men, TY.
Excellent communication. Very fast, efficient and professional. Thank you all so much for keeping my business in mind while replacing my units. I would highly recommend Superior Comfort for all your HVAC needs.
I recommend superior heating and cooling to everyone. Best process best people best workers all around great experience.
I had a emergency I called and explained my situation they had a tech at our home in no time. The young man Michiah explain the issues in detail then proceeded to make the repairs. I was more than impressed with this family owned and local operation they I have Earned a customer for life I would give 10 stars if I could!
Great company to deal with! They were clean and neat while installing my new furnace, Ac and humidifier and did the entire job in about 5/6 hours!! Thanks again!!
They offer very high quality service! Office staff is courteous and helpful, it was quick and easy to set an appointment. Zack is an excellent technician. He called before arriving, walked me through every step of the process, and provided the service needed in a friendly and professional way. Book your appointment…
I am a new homeowner who just had her air conditioner and furnace checked and cleaned! Miciah did a very nice job! Very professional, told me everything he was going to do before he did it, and then walked me through everything he did when he was done. He was very friendly and even used shoe covers when he came into…
Tech was knowledgeable & efficient.
Technician Zach was great. He was on time very knowledgeable and polite.
Zack Smith. Did absolutely fantastic. Kind, Helpful, Understand, Super down to earth and Chill. While also teaching some of the basic stuff. 1000/10 earns all the praise he gets. Because of him whenever I have an issue like this again I know who I'm clawing and what company. THANK YOU ZACK. He has even turned…
My technician Ken was on time, professional and diagnosed the bad capacitor issue quickly. He took time to explain and show the part which I really appreciate. This company is my GO TO from now on! Thanks Superior! Keep up the excellent work!
On time and very professional..
These guys were all of the above!!! I recommend 5 star rating across the board!!!
Zack was very professional & explained & answered all my questions . Got job done quickly & efficiently. Received appointment quickly. Highly recommended company!
Superior Comfort Heat and Cooling has provided us with quality products at competitive pricing on the replacement of our furnace, condenser unit, and instantaneous hot water heater. Their installers and technicians are confident, and courteous professionals.
Great customer service. Fast, friendly and efficient.
Technician did a very thorough job cleaning the outdoor unit and explaining exactly what was needed. Called and gave me a heads up when he was on his way and was on time. Great service.
Fabulous service.. Zak was great🐶🐶Will definitely be calling Zak when we need service again‼️ThankYou
Great service provided by well trained and professional technician. Thank you!!!
Zach Smith did excellent maintenance on our furnace, Air conditioning and replacing the humidifier. One of the most nicest techs ever. Would recommend Superior Commfort to all .
Great job .I would recommend them .
They came the same day I called and did the repair that was needed. Great company
Zack was on time and very knowledgeable and meticulous with his work and repair. He didn’t mind me watching and asking a bunch of questions to learn more about my AC Unit so I know how to better take care of it in the future. I’ll be sure to call come the fall for a furnace check up!
I have used this company many times in the past with different houses. They are so dependable that I don’t bother with any other estimates. If trustworthy work and quality is what you’re looking for, I recommend them without fail. This is my second furnace (other home) that they have replaced for me. Always on…
Honest, quick, professional. Great maintenance plan. I highly recommend them 😁
Friendly staff, knowledgeable, on time, same day and quick service.
Ethan and Donald were a great team, knowledgable, informative, pleasant, and cleaned up afterwards. They had a great work ethic and enjoy what they are doing. Your fortunate to have such good workers.
Ken came out and was very professional and thorough.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 174 | $1.4k–$2.4k |
| Install AC | 168 | $1.6k–$3.7k |
| HVAC system maintenance | 110 | $104–$417 |
| Heating system repair | 91 | $158–$731 |
| HVAC system repair | 90 | $192–$1.1k |
| A/C system repair | 87 | $209–$585 |
| A/C system maintenance | 84 | $78–$353 |
| Heating system maintenance | 74 | $54–$278 |
