Experts Reviews · Company report
Superior Comfort Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Superior Comfort Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating and Cooling is better than 86% of heat pump installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.

Superior Comfort Heating and Cooling for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 88 Google reviews tagged “A/C system repair” · showing 40

Nichole9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Absolutely the best heating and cooling company came the same day i called highly recommended!!!!!!

Paid $200–400Great priceDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt service with a very knowledgeable technician. Explained in detail of the repair needed and why. Highly recommend!

Paid $200–400A/C system repair
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John was able to quickly diagnose the problem with my air conditioner. He had the part on his truck, and my air conditioner was up and running within 30 minutes.

A/C system repair
Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was having issues with my AC unit, so I called Superior Comfort. Customer service and satisfaction are clearly their top priorities. My experience started with a pleasant receptionist who reassured me that they would be able to quickly fix my issue. Phil, the technician, showed up the next morning. He was very…

Reasonable priceHeating system repairA/C system repairHVAC duct & vent repair
KristinSexton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Courteous. Professional. Knowledgeable.

Paid $1–200A/C system repair
Norman6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the time I called until my A/C turned on. Complete time under 2 hrs... Top notch, thanks guys...

Paid $200–400Reasonable priceA/C system repair
Jesus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Dave was very knowledgeable & went over everything on the job. Did excellent work

Paid $200–400Reasonable priceA/C system maintenanceA/C system repair
RickyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

AC went out and I called Superior. Tech Phil came out first and unfortunately, he diagnosed as needing replacement. That said, he was up front, honest, and showed me some things that made me realize he had integrity as a tech and wasn’t just selling me something. In a matter of an hour or so, salesman Paul came out.…

Customer photo from Ricky's review
Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dave was my technician very professionally polite very efficient. Very happy with this service call took care of my issue. A good company thank you.

A/C system repair
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Yesterday afternoon my A/C went out, I called Superior comfort and they sent a technician out today to have it fixed. The Technician Alex was polite and professional and diagnosed and repaired my A/C in a timely manner and my house is cool again.

Paid $200–400Reasonable priceA/C system repair
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alex was very prompt & knowledgeable..he explained what the solution to our situation was..

Paid $200–400Not sureA/C system repair
CathyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alex arrived exactly when he said he would. He was very polite. Explained in detail what happened and what needed to be done. He worked quickly and i was very pleased with the entire experience. I will definitely use this company again.

HVAC system repairA/C system maintenanceA/C system repair
Tammatha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is the second time I have worked with Mikayla she is fantastic she explains thoroughly what's going on and the different options to fix my issues. As a single women she makes it a comfortable experience to go thru. You have a gem working for you!

Paid $200–400Great priceA/C system repair
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Technician John showed on time had the problem diagnosed and fix in a hour. Couldn’t be happier

Paid $200–400Reasonable priceA/C system repair
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Mikayla was prompt, courteous and professional. She explained all services and recommendations fully.

Paid $200–400Reasonable priceA/C system maintenanceA/C system repair
EnlightenedLocal Guide · 176 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A full 11/10 from me, the technician was great, the sales rep was great, and the installers of the the new furnace/ac unit were 👍

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Jerilynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I contacted Superior Comfort because I needed a new furnace and air conditioning unit. Kyle, Matt, and Tyler came out and did an amazing job! They were respectful, on task, and helped me with any questions I needed. Even the gentleman who came to give me a quote was very professional and easygoing. I highly…

Paid $2,000+Reasonable priceHeating system repairA/C system repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly and respectful. Easy to understand and very thorough. Would recommend for AC maintenance and repair.

Paid $1–200Reasonable priceA/C system maintenanceA/C system repair
JeremyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Phil did a great job explaining everything and giving options to choose from to get the issue resolved

A/C system repair
Salwan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with Superior Comfort and would highly recommend them to anyone needing HVAC maintenance or repair. Technicians James O. and Austin O. were professional, friendly, and knowledgeable. They took the time to answer my questions and made me feel confident throughout the process. Todd, who came…

Paid $2,000+Great priceA/C system repairInstall thermostatHVAC duct & vent installation
gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex D did a great job. Was confident and personable . Identified issue quickly and resolved

Paid $200–400Reasonable priceA/C system repair
Carie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kevin was very knowledgeable and fixed my problem really fast and professional!

Paid $200–400Reasonable priceA/C system repair
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John was on time made the repair quickly and cleaned up. It was great service.!

Paid $200–400Reasonable priceA/C system repair
ToniaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kevin was wonderful and explained everything to me, Kailee was extremely helpful with helping me make the right decision for my needs. I proudly have your sign in my yard

A/C system maintenanceA/C system repairInstall AC
RobertLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Phil was super clear on explaining everything he was doing. Arrived on time. Very polite and conversational. Even though my problem could not be fixed and im gonna need to spend thousands now, he was straight with facts on the reasons and was able to set up a sale call for me without me having to do extra legwork.…

Paid $1–100Reasonable priceA/C system repair
Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex Came in and figured out all the little problems that were causing my AC to not work. Thank you so much!

A/C system repair
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The crew they sent to install my new central air did a very professional job and I would recommend Superior to my family and friends!

Paid $1,000+Reasonable priceHVAC system repairA/C system repair
Bridgette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve used superior a couple times and both times have been good experiences. They have been knowledgeable and straight forward and they are never pushy about services. This time our tech was named miciah, at first I was a little surprised with how young he was but he did an awesome job! I needed him to fix the ac…

Paid $700–800Reasonable priceA/C system repair
JamesLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tech was very professional and explained everything clearly. Appreciate the quick service on short notice. Quite costly compared to my last service.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Posted

A/C system repair+ Responsiveness+ Quality+ Professionalism
Kim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great employee he did a great job . Thank you and came out very quick

Great priceA/C system maintenanceA/C system repair
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

. , I know they ran into problems with the floor under and around the hot water tank. However. They made it safe for me. Even thought the floor is uneven. I’ve stubbed my toe on it mdre than once. May 19th, 2025, I went to turn on my new air conditioner that they installed, however, after I did all I got was hot…

A/C system repairService not listed
Pam12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Just had a AC system cleaned and checked, Zach was my technician , very nice! He notified me when he was on his way along with a picture to identify him. Very satisfied once again with this company's surfaces. Highly recommended.

Great priceA/C system repair
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tech gave me cost to repair vs replace

A/C system repair
Renea13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Customer service was excellent right from the start! From the minute I called the lady that answered was very helpful! Tech arrived right on time. Was very polite and explained everything. 10/10 experience with Superior Comfort!

A/C system repair
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ricky and Donald installed our whole house generator today and did an amazing job. I highly recommend Superior Heating and Cooling.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Rev.Local Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Prompt, friendly service. Comfy Club care came in handy for this AC repair!

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
JeffreyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and on time. Will definitely use them again! I would highly suggest this company!! The tech was very knowledgeable and friendly. Great company! Would definitely hire again!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After bad storm and basement flooding, they came out right away to install hot water tank and inspect A/C. .Ricky O'rouke and Donald Weldy were professional and courteous and did a great job!

A/C system repairService not listed+ Responsiveness+ Punctuality+ Quality
Zachary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a emergency I called and explained my situation they had a tech at our home in no time. The young man Michiah explain the issues in detail then proceeded to make the repairs. I was more than impressed with this family owned and local operation they I have Earned a customer for life I would give 10 stars if I could!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Show more a/c system repair reviews (48 more) →

Price

$278-32% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation174$1.4k–$2.4k
Install AC168$1.6k–$3.7k
HVAC system maintenance110$104–$417
Heating system repair91$158–$731
HVAC system repair90$192–$1.1k
A/C system repair87$209–$585
A/C system maintenance84$78–$353
Heating system maintenance74$54–$278

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