Experts Reviews · Company report
Superior Comfort Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Superior Comfort Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating and Cooling is better than 86% of heat pump installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.

Superior Comfort Heating and Cooling for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$3.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “HVAC duct & vent installation”

Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was having issues with my AC unit, so I called Superior Comfort. Customer service and satisfaction are clearly their top priorities. My experience started with a pleasant receptionist who reassured me that they would be able to quickly fix my issue. Phil, the technician, showed up the next morning. He was very…

Reasonable priceHeating system repairA/C system repairHVAC duct & vent repair
RickyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

AC went out and I called Superior. Tech Phil came out first and unfortunately, he diagnosed as needing replacement. That said, he was up front, honest, and showed me some things that made me realize he had integrity as a tech and wasn’t just selling me something. In a matter of an hour or so, salesman Paul came out.…

Customer photo from Ricky's review
Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Salwan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with Superior Comfort and would highly recommend them to anyone needing HVAC maintenance or repair. Technicians James O. and Austin O. were professional, friendly, and knowledgeable. They took the time to answer my questions and made me feel confident throughout the process. Todd, who came…

Paid $2,000+Great priceA/C system repairInstall thermostatHVAC duct & vent installation
Norm7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guy great job they were very nice and efficient thank you

Paid $1,000+Reasonable priceHeating system installationHVAC duct & vent installationThermostat installation
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Huge shoutout to the Superior Comfort crew that installed our new HVAC system today. Extremely friendly, informative, and clearly knew what they were doing from start to finish. They came prepared, worked efficiently, treated our home with respect, and took the time to answer questions along the way. Really…

Heating system installationInstall thermostatHVAC duct & vent installation
WilliamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Professional, timey, honest and kind. Better warranty on the units we went with compared to others. We had our whole HVAC system replaced in our house and it’s amazing. It was less than a week from the quote to being install. The install was a bit complicated with taking out two furnaces, AC unit as well as running…

Paid $1,000+Great priceHeating system installationHVAC duct & vent installationInstall AC
MichaelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job. Went above and beyond expectations !

Heating system installationHVAC duct & vent installationInstall AC
DavidLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

What can I say just a fantastic experience!! Had our furnace, water heater and air conditioning replaced today by Tyler and Kyle from Superior Heating. These two men were more then professional. They did installation and totally cleaned up afterwards. I highly recommend Superior. Their complete staff is AAA+

Paid $1,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
JamesLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Superior is a great company. Our air conditioner stopped working and we knew it was time for a new unit. We called and had an appointment two days later Bryan was at our house and had an estimate the same day with install date within one week! Bryan was very knowledgeable and listened to all our needs, we really…

Ductless heating & A/C servicesInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Dorothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always on time. Work was completed in a timely matter. Very friendly and professional.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Superior Comfort Heat and Cooling has provided us with quality products at competitive pricing on the replacement of our furnace, condenser unit, and instantaneous hot water heater. Their installers and technicians are confident, and courteous professionals.

A/C system maintenanceInstall ACHVAC duct & vent installation
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company was awesome! The two gentlemen, Rudy and Donald, were very professional and efficient. They did a great job relining our chimney and rerouting our lines! They called to let us know they are on their way and were 10 mins out, a small gesture some do not do. The truck was 10/10! As they pulled up my son…

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Roger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I stopped in one day in Flat Rock, with a thermal coupling that went bad and Anthony was very very helpful but even though I put it together I had more problems, so I called the pros, and had them change everything, duct work, ac, and my furnace( it was only 39 yrs old) Justin and Donald were on time & were polite…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
TammyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Edit: We came home to furnace out last night. I called them around 6:00 pm and they came today at 8:00 am. Ken worked hard to get us a furnace and a/c unit today. He was polite and empathetic of my need for the heat today. He even got us a credit from the repairs last week. The installation crew Justin, Donald &…

HVAC system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
Tasha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin and Rudy were super friendly and Kaylin in the office was a big help! Justin and Rudy showed up on time, installed new hvac units and cleaned up when they were done. They explained everything in detail and made sure I was all set before they left. Thank you ❤️

HVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Vicki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Another great job with superior comfort! They are very professional. Thorough and awesome to work with! I highly recommend them=> Scott, Ken Miciah and tyler

HVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Emma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Superior Comfort Heating and Cooling came out and put in a new furnace and air conditioner with all new duct work. They were extremely professional and did an amazing job! My husband and I can't stop talking about how well it was installed ❤️ Thank you Justin and Rudy!!

HVAC duct & vent installation+ Professionalism
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zack, Rick and Rudy installed my hvac system in carleton, mi. They got it done in a very timely manor were very clean and explained everything very well.

Install ACHVAC duct & vent installationHeating system installation+ Quality+ Professionalism
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Can’t express how happy I am with the installation of a new Heating and Cooling system by Superior Comfort, in my 90 yo house. After explaining the current issues we were having with uneven heating and cooling, Tony gave me an honest and thorough assessment of my existing system and spent considerable time with me…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Mahir4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Huge thank you to Justin and Rudolf from superior comfort for the amazing work for our furnace and Air conditioning install and the owner (Scott Little flat rock hall of fame) for making this happen on a short notice.❤️❤️❤️❤️ Brownstown Michigan.

Install ACHVAC duct & vent installationHeating system installation
GeraldLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had two houses in need of HVAC work. My home in Rockwood and my in-laws in Wyandotte. Superior Comfort Heating and Cooling provided the most comprehensive quotes for both. Our sales representative, Tony, quoted both jobs, and his deep technical knowledge was readily apparent. Tony’s quote was comprehensive, and…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very courteous, hardworking, personable guys. Came day after we called and stayed late on 90 degree day to make sure we had air for the night. You won't go wrong with Justin, Rudy, Ricky and Don! Answered all our questions about the job. ❤

Install ACHVAC duct & vent installationHeating system installation+ Punctuality+ Quality+ Professionalism
Van6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony provided some beneficial suggestions for ventilating the basement. Justin and Rudy did a great job installing the ducts and vents. Job looks very clean and looking forward to using the basement when everything is complete. Will plan on using Superior Comfort in the future.

HVAC duct & vent installationService not listed+ Responsiveness+ Punctuality+ Quality
Jody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very friendly, clean, and professional and did excellent work.

HVAC duct & vent installation
Vickey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job Justin Neven and Ricky

Heating system maintenanceHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Lily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg initially came out after hours when our furnace went out . He was prompt and didn’t charge an arm and leg . He fixed the furnace but eventually we bought a new HVAC and HALO from superior . Justin , Neven , and Rudy came out and they were very respectful to me and my home and we’re cautious carrying everything…

HVAC duct & vent installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin, Tommy, and Donald came to my house to fix and reroute my HVAC system in our lower level to eliminate parts of a drop ceiling. They were on time, courteous, professional and extremely diligent. They worked tirelessly, spared no details and completed the install/repair beyond my satisfactions. Even when I…

HVAC system maintenanceHVAC system repairHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Jenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Can’t thank these guys enough Justin, Donald & Conner We’re all great they went Above and beyond. We had a furnace and A/c replaced they Redid a lot of ductwork relocated Our furnace for us I would recommend them to anyone that needs anything done great group of guys and awesome company thank you guy’s so much.

A/C system maintenanceHeating system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
DeborahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today Superior Comfort came to install new ducts, vents, an intake valve and a humidifier. We live in New Boston and are finishing our basement; they did a great job. Justin, Donald and Jasper were wonderful. They were very pleasant, respectful and when they finished they cleaned up everything! They were prompt and…

HVAC duct & vent installation+ Responsiveness+ Quality+ Professionalism
T.Durden99Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas and Justin were very professional courteous kept me informed of what they were installing and showed me how to use my new appliance / thermostat afterwards along with cleaning up after they finished very nicely Brownstown 48183

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Installation team of Tyler, Tommy Boy (Thomas) and Miciah were very professional, knowledgeable and very polite. They made sure that all work done was thoroughly explained and made sure all scrap was picked up and taken away. They also indicated if any questions or concerns needed to be addressed, they would gladly return. Great job - great crew!

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Superior Comfort Heating and Cooling was amazing from start to finish. They installed a new Rheem 13 seer 2 ton air unit and put in some additional duct work. They were competitive with all the companies I received quotes from. I called them to schedule the installation, and they were able to do the install the same…

Install ACHVAC duct & vent installationInstallation+ Quality+ Professionalism+ Value
Lisa3 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatHVAC duct & vent installation
Darcy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Heating system installationInstall thermostatHVAC duct & vent installation
Mathias1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHeating system installationInstall thermostatHVAC duct & vent installation
Travis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent installationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Jo-Ann5 years ago★★★★★

Rating only, no written review.

Install ACHVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality

Price

$278-32% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation174$1.4k–$2.4k
Install AC168$1.6k–$3.7k
HVAC system maintenance110$104–$417
Heating system repair91$158–$731
HVAC system repair90$192–$1.1k
A/C system repair87$209–$585
A/C system maintenance84$78–$353
Heating system maintenance74$54–$278

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