How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORESuperior Comfort Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.
Superior Comfort Heating and Cooling for HVAC system maintenance
Clear ✕All 111 Google reviews tagged “HVAC system maintenance” · showing 40
prompt and courteous gives me peace of mind to have them come out and service equipment regularly
John was professional and informative, as well as courteous and kind. He was also knowledgable and very thorough!
Kevin our tech today came out for our general maintenance on our furnace and humidifier. All went well and he explained some of their new services. Thanks Kevin! And thanks Superior!
Kevin was prompt, knowledgeable, and polite. It was a pleasure meeting him. He answered all the questions my husband concerning the maintenance on our furnace. We have been very happy with Superior.
Always good service. Techs are awesome.
Service was quick, easy, and professional
Dominic did a great job! He's always kind, courteous and thorough!
ALEX was amazing and can't say enough good things about him
AC went out and I called Superior. Tech Phil came out first and unfortunately, he diagnosed as needing replacement. That said, he was up front, honest, and showed me some things that made me realize he had integrity as a tech and wasn’t just selling me something. In a matter of an hour or so, salesman Paul came out.…
Ac was down they came and evaluated as fixed.
My technician was extremely fast, efficient, and timely. I really could not have asked for anything more than the fantastic service he provided while in my home. I did take 1 star off my rating due to the google site stating that estimates were free through this company and then finding out that they are indeed not…
Our tech Steve was on time, friendly, knowledgeable, professional and quick! He’s a great representative for the company.
Our service guy, Justin was right on time and very polite. He checked out our system and added refrigerant to our system. Informed us off what he found and future maintenance. We signed up for the maintenance twice yearly and would recommend them highly! Thank you Superior and Justin.
A full 11/10 from me, the technician was great, the sales rep was great, and the installers of the the new furnace/ac unit were 👍
Dominic did PM work on furnace and air conditioner. He went above and beyond with the PM service! Highly recommend
Mikayla came was very sweet, talkative, adored my fur babies and did awesome job on the maintenance. I told her of another plumbing company that did not show up n she said they do plumbing also. So she called her mum Aubrey (she sets up appt) for me and got me set up with an appointment the same day with Doug. It…
Would of appreciated being informed policy of maintenance changed and the furance filter is a additional cost now. Will be contacting the business.
Phil was great. It was just a city inspection, but he had a lot of advice to give and very thorough. Also a great dad that had his kid with him for take your kid to work day. He slowed it down and explained everything to his kid. It was great to see. Thanks, Phil!
Great Service Great technicians. Definitely calling if needed in the Future..
We are very pleased to have the fine crew of Superior Heating and Cooling over for a central air conditioning installation. We are very pleased for the call ahead of service and email communication. It’s very easy to call an appointment with them for a quote. Shout out to the great team of Paul, Ricky O. and Jimmy…
The technicians are always so friendly & knowledgeable. Punctual service - will definitely continue to use them!
John Parsons did an awesome job! Professional, respectful and courteous! Called last night about a serious issue. He arrived on time & completed the work. Appreciate it!
Professional and courteous.
Great job. Friendly and efficient service. Thanks
Thank you so much! Alex was awesome and very thorough!
Bryan was great and very personable. Superior went over and above because we understood they were very busy and they work this into their schedule. What I initially thought might be an emergency was not. However, they still got us taken care of and I appreciate that level of service ability.
Technician was able to diagnose that we need a new humidifier. He stated he's going to check and see if this can be fixed like piece by piece, but is uncertain based on the model and setup whether or not that is a viable option. Gave 2 quotes for new units. I thanked him for his service even though it didnt remedy the situation
Superior came out to do an inspection on a rental property, and the service tech was one of the most professional and knowledgeable inspectors we have ever had. We will definitely be calling them again in the future. In this one home it was a boiler type heater. We will be calling them to clean and inspect a…
Had Tom come out today frame out a space to install my new furnace. He was very nice, professional and did an excellent job! Highly recommend him.
Alex was very professional and knowledgeable.
On this occasion I dealt with Phil nice guy . He talked through everything with me. I also have dealt with Dave before for maintenance. He was thorough with the inspection of air conditioner and fixed promptly 🙂🙂
Dave was awesome! Came out same day while my furnace was out and got it running in under 10 minutes.
Excellent experience! Zack was professional, knowledgeable and friendly. The Comfy Club was just what we needed. Zack had our unit back up and running in no time! Thank you!
First time using Superior Comfort for furnace maintenance. Great customer service and quick appointment scheduling. Mikayla showed up on time and was knowledge and pleasant.
Very professional installer. Reviewed everything with me. I'm happy
Scott Little and Superior Comfort is who you want to deal with the next time you need a new furnace, central air, or hot water heater installed. Their comfy club is a great way to keep your equipment in good working order year around. I recently had my air and furnace checked and the technician,Mikayla, was very…
Very impressed with the work Jake did his knowledge and work ethic was impeccable thank you very much
Professional, respectful of property
Professional technician fixed problem quickly.
Very pleased. Everything was great, start to finish! David Barnes was our tech, he was awesome, friendly, knowledgeable, up front and honest. Superior is our go to for heating and cooling from now on. David Barnes - Technician 👍
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 174 | $1.4k–$2.4k |
| Install AC | 168 | $1.6k–$3.7k |
| HVAC system maintenance | 110 | $104–$417 |
| Heating system repair | 91 | $158–$731 |
| HVAC system repair | 90 | $192–$1.1k |
| A/C system repair | 87 | $209–$585 |
| A/C system maintenance | 84 | $78–$353 |
| Heating system maintenance | 74 | $54–$278 |
