Experts Reviews · Company report
Superior Comfort Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Superior Comfort Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating and Cooling is better than 86% of heat pump installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.

Superior Comfort Heating and Cooling for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.174
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 174 Google reviews tagged “Heating system installation” · showing 20

JasonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Everything went smooth, employees kept us up to date with the progress. Rick O. And Jimmy A. Also did a great job explaining the new system and made sure we understood it all before they left.

Water heater installationHeating system installationInstall AC
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Hussein was very professional. He paid attention to detail and was very polite!

Paid $2,000+Reasonable priceHeating system installation
Donald10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent company and crew they are great to work with and knowledgeable about what my needs are. I had a new furnace and a/c installed and have no issues. I highly recommend Superior!

Paid $2,000+Great priceHeating system installationInstall thermostatInstall AC
PaulLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a new furnace installed. Hussein and Roger did an excellent job. They were very professional in thier work. Answered any questions. Cleaned up the site. No damage to our home. I really appreciated their assistance and respect of our home, ensuring we re comfortable this winter. Thank you Superior Comfort and your team!

Customer photo from Paul's review
Reasonable priceHeating system installation
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bud and team with Superior Comfort did a great job. They were clean, friendly, and did a great job of explaining the new system and thermostat. They are a great representatives of the company.

Paid $2,000+Reasonable priceHeating system installationInstall AC
Peggy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Efficient. Left the garage area very clean Explained the systems

Paid $2,000+Reasonable priceHeating system installationInstall AC
Christine14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Phil showed up exactly when expected- very professional, knowledgeable, and friendly. Great company - Great Employees!

Paid $2,000+Great priceHeating system installationInstall thermostat
Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was having issues with my AC unit, so I called Superior Comfort. Customer service and satisfaction are clearly their top priorities. My experience started with a pleasant receptionist who reassured me that they would be able to quickly fix my issue. Phil, the technician, showed up the next morning. He was very…

Reasonable priceHeating system repairA/C system repairHVAC duct & vent repair
Jerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Absolutely an awesome job! Couldn’t be more pleased with the results. Matt and Budd were very professional and friendly went above and beyond in my opinion. I will definitely recommend Superior Comfort to anyone with hvac needs.

Paid $2,000+Great priceHeating system installationInstall AC
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The guys did an awesome job and friendly

Reasonable priceHeating system installation
Doris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Compentent, knowledgeable, and patient and kind in explaining options and solutions.

Paid $1–200Great priceHeating system installationHeating system maintenance
Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

All the workers were very polite and professional and knowledgeable. Went above and beyond. Fair pricing!

Paid $1,000+Reasonable priceHeating system installation
Garilee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I don't even know how to express how amazing this company is! We are Comfy Club members & just had a whole new HVAC system installed today. Everyone from office staff, to the routine maintenance personnel to Todd who came out to quote the job, to the amazing white glove service of the installation crew (Jimmy,…

Paid $2,000+Great priceHeating system installationInstall AC
EnlightenedLocal Guide · 176 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A full 11/10 from me, the technician was great, the sales rep was great, and the installers of the the new furnace/ac unit were 👍

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
R3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Installers were polite, knew their job, and were very clean. Couldn't ask for anything better.

Reasonable priceHeating system installation
Theresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

From start to finish this company was fantastic. Todd E. Came and gave us an estimate and then had us on the schedule. Tyler S. and Kyle B. were our team for both days with a few other guys. They replaced out very old 1993 ac and 2003 furnace with a more efficient system then they replaced our old hot water tank…

Paid $2,000+Reasonable priceWater tank installationHeating system installationInstall AC
Kathy16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kyle and Tyler did an excellent job with the install of our AC unit and furnace. The process was explained all questions answered. The two of them worked well together. I would recommend Superior Comfort to my family and friends! I will be calling for duct cleaning. Thank you.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was super nice and informative. Showed up on time and cleaned up after. Very professional. 10/10! I believe it was a newer guy, Rodger, that was with him. Both were excellent!

Paid $2,000+Great priceHeating system installationInstall AC
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The workers Austin and Kyle were friendly, well knowledgeable, polite and attentive to make sure our satisfaction was 100%. Working on 105 degree temperature was no easy feat for our small home. They were truly professional and swift and doing what they do best. Thank you very much!

Heating system installationInstall ACThermostat installation
JerryLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very happy with Superior Comfort Heating and Cooling. Purchased a new Furnace, Central Air . Everyone we dealt with was freindly and helpful. Paid a reasonable price for quality equipment and professional installation. Satisfied

Paid $2,000+Heating system installationInstall thermostatInstall AC

Show more heating system installation reviews (154 more) →

Price

$278-32% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation174$1.4k–$2.4k
Install AC168$1.6k–$3.7k
HVAC system maintenance110$104–$417
Heating system repair91$158–$731
HVAC system repair90$192–$1.1k
A/C system repair87$209–$585
A/C system maintenance84$78–$353
Heating system maintenance74$54–$278

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