Experts Reviews · Company report
Superior Comfort Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Superior Comfort Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating and Cooling is better than 86% of heat pump installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.

Superior Comfort Heating and Cooling for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$278
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “Heating system maintenance” · showing 40

Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Aaron did a great job explaining to me what he was doing! He also asked if I had any questions, and then he guided me on how often to pour vinegar into which pipe to keep drains running well! Very friendly and personable young man!

Heating system maintenance
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Phil was amazing! So thorough and so patient with my multitude of questions! I've never been more impressed by anyone whose ever serviced anything on my home.

Paid $200–400Reasonable priceHeating system maintenance
Elaine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Mikayla is the best! She was pleasant, professional, and performed quality work. She knows her craft.

Reasonable priceHeating system maintenance
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My husband and I recently purchased a home and from the start Superior Comfort came to our rescue to give us the comfort level we could rely on. We joined their Commercial Comfy Club and Zach came out today to inspect and maintenance our boilers for heat our go e before furnace season. He was friendly, courteous &…

Paid $400–600Reasonable priceHeating system maintenance
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alex was an outstanding technician and very professional!

Paid $1–100Great priceHeating system maintenanceService not listed
Doris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Compentent, knowledgeable, and patient and kind in explaining options and solutions.

Paid $1–200Great priceHeating system installationHeating system maintenance
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bryan was professional and outlined the issue with the furnace.

Heating system maintenance
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding young man. Come and did the maintenance on our boiler system. Could not have asked for better employee from Superior Comfort Heating and Cooling. Job well done.

Paid $100–200Reasonable priceHeating system repairHeating system maintenance
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Informative and honest. No complaints

Paid $100–200Reasonable priceHeating system maintenance
DennisLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Brayden, the techician who came out, is very professional. He explains everything and takes care of everything very quickly. I am impressed with Superior and will be using them in the future.

Paid $200–300Reasonable priceHeating system maintenance
Chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alex from superior heating and cooling responded first thing Sunday morning to diagnose Furnance issue successfully. He was professional and extremely helpful in getting this problem resolved. I’m grateful to Superior for their promptness and help on this freezing morning. I will use them now exclusively. Thanks

Paid $200–300Great priceHeating system maintenance
No7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Phil is super friendly & professional. I appreciate all the recommendations and honesty regarding updates & repairs to my furnace. I was most concerned about the safety of the home and our family. We often hear about explosions & gas leaks, so it was great to get some peace of mind. Thank you Phil! I would definitely recommend.

Reasonable priceHeating system maintenance
Barb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alex was on time, very courteous and explained everything as he went along.

Heating system maintenance
Robj4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Service..Called ahead and showed up on time..fixed a plugged water line to sink, took pics for me and advised me how to keep it from happening again..

Paid $200–300Reasonable priceHeating system maintenance
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zack serviced and performed maintenance work on my boiler heating system. He was friendly, prompt (coming out to my house immediately on the coldest day of the year), professional, and knowledgeable. Left area clean after completing work. Very reasonable rates. Will use Superior Comfort Heating and Cooling again.

Heating system repairHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service, and very quick. Good instructions to new sales associate. Good communication with client. Special shout out to Donald and Ricky great energy and professionalism.

Heating system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Miciah was great. On time and professional. He gave me tips and made sure everything was working well.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
June9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very honest and professional. They came out in a timely manner and addressed my needs. I wouldn't go with any other heating company. Justin and Gavin did an outstanding job today. They installed a new furnace for me.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Great people and very helpful!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Theresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zack is the best. Explained everything to me. Went over paperwork with me so I understand it. On time, fast work and very polite. I always refer my daycare parents to call superior comfort!

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Diane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A wonderful, dependable company just a phone call away to get help the same day. Everyone is friendly and explains their work in detail. I recommend them.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
AmyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've been using Superior Heating & Cooling for over 8 years now. They are always professional, on time and are reasonably priced. I would definitely recommend them.

A/C system maintenanceHeating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
les4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Superior responded quickly to our needs and did a great job with our A/C install. Their professionals (Tyler and Donald), were excellent, more than willing to answer questions, worked diligently, and cleaned up. Nice men, TY.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Colleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication. Very fast, efficient and professional. Thank you all so much for keeping my business in mind while replacing my units. I would highly recommend Superior Comfort for all your HVAC needs.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Zachary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a emergency I called and explained my situation they had a tech at our home in no time. The young man Michiah explain the issues in detail then proceeded to make the repairs. I was more than impressed with this family owned and local operation they I have Earned a customer for life I would give 10 stars if I could!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
VeronicaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They offer very high quality service! Office staff is courteous and helpful, it was quick and easy to set an appointment. Zack is an excellent technician. He called before arriving, walked me through every step of the process, and provided the service needed in a friendly and professional way. Book your appointment…

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Am4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. Fast, friendly and efficient.

A/C system maintenanceHeating system maintenance
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Your Employee Zack, was very knowledgeable about both our furnace and our air conditioner! He gave us many pointers! Very friendly and willing to answer all our questions. He was here more than 2 hours, very thorough and concise about his work and thankful for his job and all the additional training he has gotten…

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job great people great company.

Heating system maintenanceHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful, same day service and repair, highly recommended, will definitely use Superior Comfort heating again. Service repair guy Zack was great, I had questions and he answered professionally to his knowledge on the situation with my furnace. Thank you all, for work well done

Heating system maintenanceHeating system repair+ Punctuality+ Professionalism+ Value
Cheyenne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our service technician was Zack. He was very friendly, knowledgeable, and professional. Showed up on time and got the job done fast. Will be calling back if we need any future services.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Ethen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and knowledgeable. Would definitely recommend!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HVAC tech was extremely knowledgeable, efficient ,trust worthy and honest.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Cody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was told a time frame of 12-2 and they arrived right at 12, he was very friendly and professional (I believe his name was nick), he got the job done in roughly 15mins replacing my thermocouple on my furnace and cleaned off the vents.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A Prompt service date was set with excellent employee communication by All !! My Service rep was very polite and knowledgeable in all our conversation ! Great Job !!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Jazz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin M. and Donald W. Gave amazing service!! They came within 24 hrs for my repair and was done within a few hours. Not only did they work fast, but was so respectful of my son bothering them ❤️ Very thankful!!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
JoAnn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zach was honest with the age and life span of my unit. Very kind and professional and took time to be sure everything was in order. Thank you.

Heating system maintenanceHeating system repair
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, friendly service! Came out next day and fixed my boiler. Installed thermostat and showed me how to program it. Greg kept me informed every step of the way! I can't thank this company enough.

Heating system maintenanceHeating system repairThermostat installation
Bellairdragon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician, Zack, was quick to diagnose the problem with our heat not kicking on.We put a call in around 10am and he was here by 2pm. He was amazing, friendly and very professional...will be doing business through Superior Comfort Heating and Cooling from now on. Thanks Zack for being as awesome as you are.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Professionalism
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony is knowledge, detailed, friendly, explains, and anwers all questions. On time. Not overpriced. Communication, and performance is outstanding. I have the business card in my repair rolodex for Superior Comfort.

Heating system maintenanceHeating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality

Show more heating system maintenance reviews (34 more) →

Price

$278-32% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation174$1.4k–$2.4k
Install AC168$1.6k–$3.7k
HVAC system maintenance110$104–$417
Heating system repair91$158–$731
HVAC system repair90$192–$1.1k
A/C system repair87$209–$585
A/C system maintenance84$78–$353
Heating system maintenance74$54–$278

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