How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORESuperior Comfort Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.
Superior Comfort Heating and Cooling for heating system maintenance
Clear ✕All 74 Google reviews tagged “Heating system maintenance” · showing 40
Aaron did a great job explaining to me what he was doing! He also asked if I had any questions, and then he guided me on how often to pour vinegar into which pipe to keep drains running well! Very friendly and personable young man!
Phil was amazing! So thorough and so patient with my multitude of questions! I've never been more impressed by anyone whose ever serviced anything on my home.
Mikayla is the best! She was pleasant, professional, and performed quality work. She knows her craft.
My husband and I recently purchased a home and from the start Superior Comfort came to our rescue to give us the comfort level we could rely on. We joined their Commercial Comfy Club and Zach came out today to inspect and maintenance our boilers for heat our go e before furnace season. He was friendly, courteous &…
Alex was an outstanding technician and very professional!
Compentent, knowledgeable, and patient and kind in explaining options and solutions.
Bryan was professional and outlined the issue with the furnace.
Outstanding young man. Come and did the maintenance on our boiler system. Could not have asked for better employee from Superior Comfort Heating and Cooling. Job well done.
Informative and honest. No complaints
Brayden, the techician who came out, is very professional. He explains everything and takes care of everything very quickly. I am impressed with Superior and will be using them in the future.
Alex from superior heating and cooling responded first thing Sunday morning to diagnose Furnance issue successfully. He was professional and extremely helpful in getting this problem resolved. I’m grateful to Superior for their promptness and help on this freezing morning. I will use them now exclusively. Thanks
Phil is super friendly & professional. I appreciate all the recommendations and honesty regarding updates & repairs to my furnace. I was most concerned about the safety of the home and our family. We often hear about explosions & gas leaks, so it was great to get some peace of mind. Thank you Phil! I would definitely recommend.
Alex was on time, very courteous and explained everything as he went along.
Great Service..Called ahead and showed up on time..fixed a plugged water line to sink, took pics for me and advised me how to keep it from happening again..
Zack serviced and performed maintenance work on my boiler heating system. He was friendly, prompt (coming out to my house immediately on the coldest day of the year), professional, and knowledgeable. Left area clean after completing work. Very reasonable rates. Will use Superior Comfort Heating and Cooling again.
Great service, and very quick. Good instructions to new sales associate. Good communication with client. Special shout out to Donald and Ricky great energy and professionalism.
Miciah was great. On time and professional. He gave me tips and made sure everything was working well.
Very honest and professional. They came out in a timely manner and addressed my needs. I wouldn't go with any other heating company. Justin and Gavin did an outstanding job today. They installed a new furnace for me.
Great people and very helpful!
Zack is the best. Explained everything to me. Went over paperwork with me so I understand it. On time, fast work and very polite. I always refer my daycare parents to call superior comfort!
A wonderful, dependable company just a phone call away to get help the same day. Everyone is friendly and explains their work in detail. I recommend them.
I've been using Superior Heating & Cooling for over 8 years now. They are always professional, on time and are reasonably priced. I would definitely recommend them.
Superior responded quickly to our needs and did a great job with our A/C install. Their professionals (Tyler and Donald), were excellent, more than willing to answer questions, worked diligently, and cleaned up. Nice men, TY.
Excellent communication. Very fast, efficient and professional. Thank you all so much for keeping my business in mind while replacing my units. I would highly recommend Superior Comfort for all your HVAC needs.
I had a emergency I called and explained my situation they had a tech at our home in no time. The young man Michiah explain the issues in detail then proceeded to make the repairs. I was more than impressed with this family owned and local operation they I have Earned a customer for life I would give 10 stars if I could!
They offer very high quality service! Office staff is courteous and helpful, it was quick and easy to set an appointment. Zack is an excellent technician. He called before arriving, walked me through every step of the process, and provided the service needed in a friendly and professional way. Book your appointment…
Great customer service. Fast, friendly and efficient.
Your Employee Zack, was very knowledgeable about both our furnace and our air conditioner! He gave us many pointers! Very friendly and willing to answer all our questions. He was here more than 2 hours, very thorough and concise about his work and thankful for his job and all the additional training he has gotten…
Great job great people great company.
Very helpful, same day service and repair, highly recommended, will definitely use Superior Comfort heating again. Service repair guy Zack was great, I had questions and he answered professionally to his knowledge on the situation with my furnace. Thank you all, for work well done
Our service technician was Zack. He was very friendly, knowledgeable, and professional. Showed up on time and got the job done fast. Will be calling back if we need any future services.
Very professional and knowledgeable. Would definitely recommend!
HVAC tech was extremely knowledgeable, efficient ,trust worthy and honest.
Was told a time frame of 12-2 and they arrived right at 12, he was very friendly and professional (I believe his name was nick), he got the job done in roughly 15mins replacing my thermocouple on my furnace and cleaned off the vents.
A Prompt service date was set with excellent employee communication by All !! My Service rep was very polite and knowledgeable in all our conversation ! Great Job !!
Justin M. and Donald W. Gave amazing service!! They came within 24 hrs for my repair and was done within a few hours. Not only did they work fast, but was so respectful of my son bothering them ❤️ Very thankful!!
Zach was honest with the age and life span of my unit. Very kind and professional and took time to be sure everything was in order. Thank you.
Fast, friendly service! Came out next day and fixed my boiler. Installed thermostat and showed me how to program it. Greg kept me informed every step of the way! I can't thank this company enough.
The technician, Zack, was quick to diagnose the problem with our heat not kicking on.We put a call in around 10am and he was here by 2pm. He was amazing, friendly and very professional...will be doing business through Superior Comfort Heating and Cooling from now on. Thanks Zack for being as awesome as you are.
Tony is knowledge, detailed, friendly, explains, and anwers all questions. On time. Not overpriced. Communication, and performance is outstanding. I have the business card in my repair rolodex for Superior Comfort.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 174 | $1.4k–$2.4k |
| Install AC | 168 | $1.6k–$3.7k |
| HVAC system maintenance | 110 | $104–$417 |
| Heating system repair | 91 | $158–$731 |
| HVAC system repair | 90 | $192–$1.1k |
| A/C system repair | 87 | $209–$585 |
| A/C system maintenance | 84 | $78–$353 |
| Heating system maintenance | 74 | $54–$278 |