How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORESuperior Comfort Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.
Superior Comfort Heating and Cooling for heating system repair
Clear ✕All 91 Google reviews tagged “Heating system repair” · showing 80
John and Steve replaced the heat exchangers in our two furnaces in an efficient and timely manner.
I was told a $400 repair that luckily I called another company to do would be a $2000 repair through this company. I was told my motor went when it did not. I almost replaced the entire unit, but luckily called for a second opinion. In the past I loved this company and recommended them, but will no longer.
John was great! Very friendly and knowledgeable. I would recommend him and request him again if needed.
Alex was professional and friendly and comical - once he found that a spider had spun a web I. The furnace. The true “bug” in the system.
Service was quick, easy, and professional
Professional. Easy to talk to. Did not try to over sell anything. Service was fast. I am a satisfied customer.
What a pleasant experience from start to finish! During a safety inspection, techs Steve and Bryan discovered an impending co2 leakage in my furnace. The following day, "comfort advisor" Todd came by to take a look and give me options. He was friendly, knew his products well and was very thorough in explaining…
I was having issues with my AC unit, so I called Superior Comfort. Customer service and satisfaction are clearly their top priorities. My experience started with a pleasant receptionist who reassured me that they would be able to quickly fix my issue. Phil, the technician, showed up the next morning. He was very…
Great service. Very friendly Would definitely use this company again Ken Morse was great. Offered helpful tips
A full 11/10 from me, the technician was great, the sales rep was great, and the installers of the the new furnace/ac unit were 👍
I contacted Superior Comfort because I needed a new furnace and air conditioning unit. Kyle, Matt, and Tyler came out and did an amazing job! They were respectful, on task, and helped me with any questions I needed. Even the gentleman who came to give me a quote was very professional and easygoing. I highly…
Multiple return trips Kevin Brown was Arguing with me. I probably won't be recommending this company Very disappointed
Outstanding young man. Come and did the maintenance on our boiler system. Could not have asked for better employee from Superior Comfort Heating and Cooling. Job well done.
We had an alarm go off at 3:30 am say ignition failure. We called at 7:30 am and technician Kevin B. was here just after 8am diagnosed our problem and fixed very quickly for a reasonable price. Kevin was very pleasant and explained everything very clearly. Highly recommended Superior Comfort Heating and Cooling! Ed & Donna C
Quickly solved the issue. Provided multiple options.
He was very thorough even though I wasn’t happy with his findings. But he was right and looking out for my safety.
He did an amazing job
Alex was amazing! Came in and had my furnace working in no time. He was very pleasant and answered all my questions. I would highly recommend this company
Superior answered the call when everyone else wouldn't or couldn't send someone same day and were able to send a technician over after hours, extremely helpful and fast service
Got an appointment as soon as I called. David diagnosed the problem quickly and fixed the issue with the fan. Very reasonable cost – just a service call - would certainly recommend and would use again.
Superior came out to do an inspection on a rental property, and the service tech was one of the most professional and knowledgeable inspectors we have ever had. We will definitely be calling them again in the future. In this one home it was a boiler type heater. We will be calling them to clean and inspect a…
Bryan Rivera was spot on!!! Would highly recommend Superior Comfort Heating and Cooling.
Called on Friday to schedule an appointment for furnace repair. Appointment was scheduled for Saturday between 8 and 4. I received a text confirmation I asked that I be contacted by a real person to follow up but that never happened. On Saturday, after waiting for 8 hours in a cold home, a technician never called…
We just had our furnace serviced by David Barnes a friendly and charismatic technician who took the time to not just talk with us but also made sure to take the time to break down in detail what was wrong with our furnace but also took the time to break down the pricing along with recommendations. Over all very…
I had an excellent experience with David Barnes. He arrived promptly and demonstrated exceptional professionalism from start to finish. David took the time to thoroughly explain the work being performed and answered all of my questions with patience and clarity. His expertise and courteous demeanor reflect a high…
Great Service, friendly
I love these guys, very helpful and considerate of seniors.
Zack serviced and performed maintenance work on my boiler heating system. He was friendly, prompt (coming out to my house immediately on the coldest day of the year), professional, and knowledgeable. Left area clean after completing work. Very reasonable rates. Will use Superior Comfort Heating and Cooling again.
Zack and Maggie were great. They know their stuff. Love the text notifications. Great office staff as well.
Fast and professional. Miciah came to my home to take care of a furnace issue. He was very polite and knowledgeable. Wouldn’t hesitate to use Superior again. Great prices. Thanks.
Awesome service from Zack and an honest estimate. Little pricey for a part that didn't cost over $200 but for honest labor you pay the price. Would definitely recommend them! - Calvin Fox
Superior Comfort Heating had serviced my boiler a few years earlier so when I heard a rattle in the gas valve I immediately called on them. An appointment was scheduled for the following day. Tony, the service tech that had tended to my boiler a couple of years earlier, arrived along with another tech. The unit was…
I've been using Superior Heating & Cooling for over 8 years now. They are always professional, on time and are reasonably priced. I would definitely recommend them.
I had a emergency I called and explained my situation they had a tech at our home in no time. The young man Michiah explain the issues in detail then proceeded to make the repairs. I was more than impressed with this family owned and local operation they I have Earned a customer for life I would give 10 stars if I could!
Great company to deal with! They were clean and neat while installing my new furnace, Ac and humidifier and did the entire job in about 5/6 hours!! Thanks again!!
Very professional and honest, great service and prompt!
Very nice and professional!
Our furnace went out, Greg was able to come out same day and immediately diagnosed the issue, thoroughly explained the issue and the necessary repairs and was able to get the parts and do the repair all same-day. Highly proficient, friendly and professional. Will definitely use them again in the future.
Great job great people great company.
Edit: We came home to furnace out last night. I called them around 6:00 pm and they came today at 8:00 am. Ken worked hard to get us a furnace and a/c unit today. He was polite and empathetic of my need for the heat today. He even got us a credit from the repairs last week. The installation crew Justin, Donald &…
Zack did an excellent job. Heat back on and everyone happy.
I would recommend their services
Very helpful, same day service and repair, highly recommended, will definitely use Superior Comfort heating again. Service repair guy Zack was great, I had questions and he answered professionally to his knowledge on the situation with my furnace. Thank you all, for work well done
I've used this company twice, and both times they were prompt, friendly, informative, efficient and trustworthy. I'll use them again!!
Had a very nice curtious technician,he really knew what he was doing. He even gave me tips on how to take care of my furnace. I am very satisfied with the work they did!!
Great service, very prompt response, Zack was very professional and took care of my issue in no time. Superior Comfort will always be my go to for all my HVAC needs!!!
We had a wonderful experience. He was very professional and great at explaining things.
The absolute BEST SERVICE! Very professional, and definitely know what they are doing! Each time they have been here to fix something, within seconds they already know what’s wrong and how to fix it. I can’t thank them enough, it’s going to be really cold this week, they were able to come out same day!
Very good customer service, arrived on time, knowledgeable technician.
Had a winter checkup call with these folks today in Woodhaven. They arrived at the time promised. Checked and advised on our equipment and charged a very fair price. Thank you very much.
Zach was honest with the age and life span of my unit. Very kind and professional and took time to be sure everything was in order. Thank you.
I highly recommend this company.
Fast, friendly service! Came out next day and fixed my boiler. Installed thermostat and showed me how to program it. Greg kept me informed every step of the way! I can't thank this company enough.
The technician, Zack, was quick to diagnose the problem with our heat not kicking on.We put a call in around 10am and he was here by 2pm. He was amazing, friendly and very professional...will be doing business through Superior Comfort Heating and Cooling from now on. Thanks Zack for being as awesome as you are.
Tony is knowledge, detailed, friendly, explains, and anwers all questions. On time. Not overpriced. Communication, and performance is outstanding. I have the business card in my repair rolodex for Superior Comfort.
They came the same day I called and did the repair that was needed. Great company
I have used this company many times in the past with different houses. They are so dependable that I don’t bother with any other estimates. If trustworthy work and quality is what you’re looking for, I recommend them without fail. This is my second furnace (other home) that they have replaced for me. Always on…
Zack and Ricky did an awesome job with the installation of our water heater . A few months ago they fixed our a/c and heater system . When my water heater went out on Friday , I already knew who to call . Those 2 guys had it up and running in. Zack , Ricky , thank you .
Ethan and Donald came out bright and early today thank goodness. It's going to be in the 90s today. They did a wonderful job installing a new air conditioner and some adapter on my furnace. They were very thorough and explained everything to me step by step. I already have my condo cooling down thanks to Ethan and Donald. Great job!
Great job Justin Neven and Ricky
Superior is a great name for this company because that is what they are!! The office staff was efficient and professional and Zack our technician was prompt, courteous and very informative!! I would highly recommend this company and would use them again!!! Thank you for being so helpful.
Called Superior at approximately 8am this morning. (Our furnace was running but there was no warm air blowing.) Had the pleasure of speaking with Lynn who asked when we were available. Then set us us for between 9-11. Zach arrived around 9am and left about 946. He's such an efficient and pleasant young man. Superior…
Justin, Tommy, and Donald came to my house to fix and reroute my HVAC system in our lower level to eliminate parts of a drop ceiling. They were on time, courteous, professional and extremely diligent. They worked tirelessly, spared no details and completed the install/repair beyond my satisfactions. Even when I…
They showed up on time took the time to explain all my options. Then when I decided I needed to replace my unit Made sure that I had heat that very evening. Set up another appointment to come back to button everything up. I will be calling them back to set up a service agreement to ensure my equipment stays running at peak performance.
Excellent service. Thanks to Ken for speedy service and taking time to explain options.
35 year old Bryant furnace stopped working on one of the worst nights we have had this winter. Zach came out and got it working but it is still in bad shape. Zach was great to work with. Highly recommend Superior Comfort. Will be getting an estimate on a new Rheem shortly. Definitely got money's worth out of the Bryant.
Also did home carbon monoxide testing. Overall great service and affordable pricing.
Zack replace my motor blower accurately and quickly. Was on time and provided great customer service. Recommend to all. Awesome job!!
Had a great service tech Zach. He was awesome. Great young man and very professional.
Superior Comfort is always the best. Ken came out, within minutes he figured out the problem which with my HVAC and had the entire thing taken care of in an hour. Ken, Greg and everyone else with the company are always professional, courteous and make sure that the job is done right. I recommend Superior Comfort to…
I called for service and within 3 hours the service tech arrived. He was very knowledgeable , explained everything to me, checked on my parts warranty and part was under warranty so he saved me money there. Love this company and would highly recommend them to everyone
Absolutely the best HVAC experience I have ever had.
Great, fast service at good prices! Trustworthy, professional installers and service technicians. They will be my go to from now on!
This company is very great and helped me in very a timely manner. I called this morning and they were able to have someone out to my house by 1pm! Zack was the guy who came out to help us. He was very professional and explained everything to us and what he was doing! He fixed our issue and stayed for a few to make…
Quick service and repair. Fair price.
This is the 1st time using this company. I was skeptical on the validity of all the good reviews posted, but decided to give them a chance. I was not disappointed. Service appointment was on time, Service Tech Greg was friendly to deal with and price was fair and affordable. He did not try to sell me something I did…
Greg was our repairman and he was courteous, professional. We appreciated him fixing the furnace quickly and affordable. Definitely will use in the future. Thank you
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 174 | $1.4k–$2.4k |
| Install AC | 168 | $1.6k–$3.7k |
| HVAC system maintenance | 110 | $104–$417 |
| Heating system repair | 91 | $158–$731 |
| HVAC system repair | 90 | $192–$1.1k |
| A/C system repair | 87 | $209–$585 |
| A/C system maintenance | 84 | $78–$353 |
| Heating system maintenance | 74 | $54–$278 |