Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Superior Comfort Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Superior Comfort Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating and Cooling is better than 86% of heat pump installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.

Superior Comfort Heating and Cooling for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.168
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$3.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 168 Google reviews tagged “Install AC” · showing 20

JasonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Everything went smooth, employees kept us up to date with the progress. Rick O. And Jimmy A. Also did a great job explaining the new system and made sure we understood it all before they left.

Water heater installationHeating system installationInstall AC
Donald10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent company and crew they are great to work with and knowledgeable about what my needs are. I had a new furnace and a/c installed and have no issues. I highly recommend Superior!

Paid $2,000+Great priceHeating system installationInstall thermostatInstall AC
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bud and team with Superior Comfort did a great job. They were clean, friendly, and did a great job of explaining the new system and thermostat. They are a great representatives of the company.

Paid $2,000+Reasonable priceHeating system installationInstall AC
Peggy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Efficient. Left the garage area very clean Explained the systems

Paid $2,000+Reasonable priceHeating system installationInstall AC
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Roger & Gavin were both professional and friendly. They kindly worked around my kiddos & new (ankle biting) puppy. They explained the new setup & new thermostat, so far everything seems to be going good 😊

Paid $2,000+Not sureInstall AC
Alisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jimmy and Ricky were fantastic. They explained everything they did thoroughly and took such pride in their work. They went the extra mile to move decorative bricks and smooth out dirt after they had to move the unit slightly to the left. The worksite (both inside and outside) was immaculate. I am so pleased with…

Paid $2,000+Reasonable priceInstall AC
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Extremely professional and qualified. Beyond polite and helpful in explaining the new equipment. Definitely would recommend!

Paid $2,000+Reasonable priceInstall AC
Jerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Absolutely an awesome job! Couldn’t be more pleased with the results. Matt and Budd were very professional and friendly went above and beyond in my opinion. I will definitely recommend Superior Comfort to anyone with hvac needs.

Paid $2,000+Great priceHeating system installationInstall AC
DanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thanks to Tyler & Hussein that did a great job on the install of my new A/C & humidifier.

Paid $2,000+Install AC
Garilee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I don't even know how to express how amazing this company is! We are Comfy Club members & just had a whole new HVAC system installed today. Everyone from office staff, to the routine maintenance personnel to Todd who came out to quote the job, to the amazing white glove service of the installation crew (Jimmy,…

Paid $2,000+Great priceHeating system installationInstall AC
Theresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

From start to finish this company was fantastic. Todd E. Came and gave us an estimate and then had us on the schedule. Tyler S. and Kyle B. were our team for both days with a few other guys. They replaced out very old 1993 ac and 2003 furnace with a more efficient system then they replaced our old hot water tank…

Paid $2,000+Reasonable priceWater tank installationHeating system installationInstall AC
Kathy16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kyle and Tyler did an excellent job with the install of our AC unit and furnace. The process was explained all questions answered. The two of them worked well together. I would recommend Superior Comfort to my family and friends! I will be calling for duct cleaning. Thank you.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was super nice and informative. Showed up on time and cleaned up after. Very professional. 10/10! I believe it was a newer guy, Rodger, that was with him. Both were excellent!

Paid $2,000+Great priceHeating system installationInstall AC
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The workers Austin and Kyle were friendly, well knowledgeable, polite and attentive to make sure our satisfaction was 100%. Working on 105 degree temperature was no easy feat for our small home. They were truly professional and swift and doing what they do best. Thank you very much!

Heating system installationInstall ACThermostat installation
JerryLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very happy with Superior Comfort Heating and Cooling. Purchased a new Furnace, Central Air . Everyone we dealt with was freindly and helpful. Paid a reasonable price for quality equipment and professional installation. Satisfied

Paid $2,000+Heating system installationInstall thermostatInstall AC
JustinLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional, punctual, and goes above and beyond to satisfy customers.

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Jordan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everything went great, whole system works, they put everything in same day with furnace and air conditioner. Only issue was wifi cable broke somehow, but they were quick to try and solve the problem. Nothing they did intentionally on their part but we figured out it was just a connecting coax cable issue, they were…

Great priceHeating system installationInstall ACElectrical outlet & switch installation
ToniaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kevin was wonderful and explained everything to me, Kailee was extremely helpful with helping me make the right decision for my needs. I proudly have your sign in my yard

A/C system maintenanceA/C system repairInstall AC
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Huge shoutout to the Superior Comfort crew that installed our new HVAC system today. Extremely friendly, informative, and clearly knew what they were doing from start to finish. They came prepared, worked efficiently, treated our home with respect, and took the time to answer questions along the way. Really…

Heating system installationInstall thermostatHVAC duct & vent installation
ChrisLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Superior Comfort did an excellent job installing our new furnace and A/C unit. The team was professional, efficient, and very thorough from start to finish. They kept the work area clean throughout the installation and took the time to clearly explain everything that was done. They also demonstrated how to use the…

Reasonable priceHeating system installationInstall ACThermostat installation

Show more install AC reviews (148 more) →

Price

$278-32% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation174$1.4k–$2.4k
Install AC168$1.6k–$3.7k
HVAC system maintenance110$104–$417
Heating system repair91$158–$731
HVAC system repair90$192–$1.1k
A/C system repair87$209–$585
A/C system maintenance84$78–$353
Heating system maintenance74$54–$278

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