How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORESuperior Comfort Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.
Superior Comfort Heating and Cooling for repair HVAC
Clear ✕All 30 Google reviews tagged “Repair HVAC”
AC went out and I called Superior. Tech Phil came out first and unfortunately, he diagnosed as needing replacement. That said, he was up front, honest, and showed me some things that made me realize he had integrity as a tech and wasn’t just selling me something. In a matter of an hour or so, salesman Paul came out.…
Our service guy, Justin was right on time and very polite. He checked out our system and added refrigerant to our system. Informed us off what he found and future maintenance. We signed up for the maintenance twice yearly and would recommend them highly! Thank you Superior and Justin.
John was great. He took time to explain the problem, gave me discounts, and got me signed up for the membership to save me even more money. Overall an amazing stress free experience. Thank you again John! Sincerely, Andrea Evans-Partlow
I had a great experience with Superior Comfort and would highly recommend them to anyone needing HVAC maintenance or repair. Technicians James O. and Austin O. were professional, friendly, and knowledgeable. They took the time to answer my questions and made me feel confident throughout the process. Todd, who came…
The technician was knowledgeable and friendly. He kept us notified at all points of the service, which was super helpful for us in coordinating and making decisions.
SEAMLESS FROM THE TIME I CALLED SHANNON IN THE OFFICE TO THE TIME I PAID THE BILL THERE WERE NO HICCUPS WHAT SO EVER. I NEEDED MY AC CHECKED GOING IN TO SUMMER I DIDN'T WANT TO HAVE ANY ISSUES THEY CAME OUT SERVICED IT QUICKLY AND WENT ABOVE AND BEYOND EXPECTATIONS, FINDING A BROKEN AC DRAIN AND REPAIRING IT AFTER…
I had a emergency I called and explained my situation they had a tech at our home in no time. The young man Michiah explain the issues in detail then proceeded to make the repairs. I was more than impressed with this family owned and local operation they I have Earned a customer for life I would give 10 stars if I could!
Edit: We came home to furnace out last night. I called them around 6:00 pm and they came today at 8:00 am. Ken worked hard to get us a furnace and a/c unit today. He was polite and empathetic of my need for the heat today. He even got us a credit from the repairs last week. The installation crew Justin, Donald &…
The service technician named Greg, was on time, replaced our furnace motor quickly, and took the old parts for us. He couldn’t have been more professional. If I ever need any heating or cooling repairs, Superior Comfort will be the first place I call.
Ken was amazing. Your service was fast and efficient. He diagnosed the problem and made the repair without a hitch. Very professional and pleasant. Thank you.
Responsive. Reliable. Professional.
Superior Comfort is a awesome company. The staff is great and easy to talk to. Highly recommend Superior Comfort Billy B
My mother had an ac unit installed by Justin Minnick and Rudy Almaraz. These two men were highly professional and provided fantastic service. Better than that, they were very kind and patient with my elderly mother who was curious about the installation. They took the time to explain each step of the process…
Always on time, professional ,great company to work with
Justin and Donald did a great job installing our new gas line here in Romulus ❤️
Punctual, professional, Fair. I was extremely happy with the service/results.
Greg initially came out after hours when our furnace went out . He was prompt and didn’t charge an arm and leg . He fixed the furnace but eventually we bought a new HVAC and HALO from superior . Justin , Neven , and Rudy came out and they were very respectful to me and my home and we’re cautious carrying everything…
Justin, Tommy, and Donald came to my house to fix and reroute my HVAC system in our lower level to eliminate parts of a drop ceiling. They were on time, courteous, professional and extremely diligent. They worked tirelessly, spared no details and completed the install/repair beyond my satisfactions. Even when I…
Very professional. Technician (Zack) took the time to thoroughly explain the issue and recommended repairs. Would definitely recommend to anyone.
They showed up on time took the time to explain all my options. Then when I decided I needed to replace my unit Made sure that I had heat that very evening. Set up another appointment to come back to button everything up. I will be calling them back to set up a service agreement to ensure my equipment stays running at peak performance.
This company is very great and helped me in very a timely manner. I called this morning and they were able to have someone out to my house by 1pm! Zack was the guy who came out to help us. He was very professional and explained everything to us and what he was doing! He fixed our issue and stayed for a few to make…
Great experience! I called for an issue and a technician was out the next day. Friendly, fast, and affordable. Highly recommend! Ken was great. Thank you so much!
Everything about Superior Comfort Heating and Cooling is top notch. Fast response time, prompt service, clear and concise explanations...I'll never go anywhere else for my HVAC needs! Donald and Ethan installed our new AC unit, and I could not be happier with everything from their pleasant demeanor to their…
Our AC went out over the holiday weekend! Called a couple places and Superior was the first to call us back. After two days of sleeping in our basement Ken came out today to help us get cooled off. He was very professional, knowledgeable and took very good care of us. We will be totally going with Superior for all…
Boiler stopped working over the weekend, called 8am Monday, Greg was out at 11am and fixed the problem. Great work, excellent response time, fair price. My go-to HVAC company form now on!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 174 | $1.4k–$2.4k |
| Install AC | 168 | $1.6k–$3.7k |
| HVAC system maintenance | 110 | $104–$417 |
| Heating system repair | 91 | $158–$731 |
| HVAC system repair | 90 | $192–$1.1k |
| A/C system repair | 87 | $209–$585 |
| A/C system maintenance | 84 | $78–$353 |
| Heating system maintenance | 74 | $54–$278 |
