Experts Reviews · Company report
Superior Comfort Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Superior Comfort Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating and Cooling is better than 86% of heat pump installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.

Superior Comfort Heating and Cooling for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$509
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 39 Google reviews tagged “Thermostat installation” · showing 20

Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service was fast and explained everything asked if we had questions! Friendly, would recommend

Paid $200–400Reasonable priceThermostat installation
Theresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

From start to finish this company was fantastic. Todd E. Came and gave us an estimate and then had us on the schedule. Tyler S. and Kyle B. were our team for both days with a few other guys. They replaced out very old 1993 ac and 2003 furnace with a more efficient system then they replaced our old hot water tank…

Paid $2,000+Reasonable priceWater tank installationHeating system installationInstall AC
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The workers Austin and Kyle were friendly, well knowledgeable, polite and attentive to make sure our satisfaction was 100%. Working on 105 degree temperature was no easy feat for our small home. They were truly professional and swift and doing what they do best. Thank you very much!

Heating system installationInstall ACThermostat installation
Norm7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guy great job they were very nice and efficient thank you

Paid $1,000+Reasonable priceHeating system installationHVAC duct & vent installationThermostat installation
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Huge shoutout to the Superior Comfort crew that installed our new HVAC system today. Extremely friendly, informative, and clearly knew what they were doing from start to finish. They came prepared, worked efficiently, treated our home with respect, and took the time to answer questions along the way. Really…

Heating system installationInstall thermostatHVAC duct & vent installation
ChrisLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Superior Comfort did an excellent job installing our new furnace and A/C unit. The team was professional, efficient, and very thorough from start to finish. They kept the work area clean throughout the installation and took the time to clearly explain everything that was done. They also demonstrated how to use the…

Reasonable priceHeating system installationInstall ACThermostat installation
WilliamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Professional, timey, honest and kind. Better warranty on the units we went with compared to others. We had our whole HVAC system replaced in our house and it’s amazing. It was less than a week from the quote to being install. The install was a bit complicated with taking out two furnaces, AC unit as well as running…

Paid $1,000+Great priceHeating system installationHVAC duct & vent installationInstall AC
ChrisLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service and Alex the technician was awesome. Very knowledgeable and excellent customer service skills.

Paid $400–500Reasonable priceHVAC system repairThermostat installation
DavidLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

What can I say just a fantastic experience!! Had our furnace, water heater and air conditioning replaced today by Tyler and Kyle from Superior Heating. These two men were more then professional. They did installation and totally cleaned up afterwards. I highly recommend Superior. Their complete staff is AAA+

Paid $1,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
Candice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Superior did a great job for us! They responded quickly and diagnosed and fixed our problem. Thank you to David who was friendly and thorough!

Paid $1,000+OverpricedHVAC system repairHeating system installationInstall AC
sherry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The guys were great and explained everything to me. See them in the spring to make sure my new central air is working properly. I did notice no Bryant symbol on the unit like the furnace.

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler did a great job replacing my HVAC system. Kept me informed as the work progressed and went over everything with me when the work was completed. Very professional

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
ChrisLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★

Edit** we had McKayla come out (as part of their comfy club subscription) and tell us that the heat exchanger was cracked which could lead to very dangerous levels of carbon monoxide in our house, so we weren't allowed to run the heat. This was inconvenient since it just started to get blow freezing here in…

Paid $1,000+Not sureHeating system installationInstall ACThermostat installation
Salwan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an excellent experience with David Barnes. He arrived promptly and demonstrated exceptional professionalism from start to finish. David took the time to thoroughly explain the work being performed and answered all of my questions with patience and clarity. His expertise and courteous demeanor reflect a high…

Great priceHeating system repairThermostat installation
KandiLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My entire experience from the free estimate to the install of my new furnace was phenomenal! I can't say enough about the personal experience I received. I highly recommend Superior Comfort for all HVAC needs!

Heating system installationThermostat installation
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Crew was very professional and answered any questions we had and also cleaned up everything when the job was completed.

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
MikeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Zack and Maggie were great. They know their stuff. Love the text notifications. Great office staff as well.

Heating system repairThermostat installation+ Responsiveness+ Punctuality+ Quality
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came and knocked it out quick and also worked threw a rain storm. Very professional and talked us threw the whole process. Thank you for getting us in for install the next day.

Install ACThermostat installation+ Responsiveness+ Punctuality+ Quality
Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very clean and efficient installation HVAC system. Thank you Tyler,Austin,Rudy and Superior Heating and Cooling

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Timely, professional, honest, and kind. Beat out other quotes I got. Better warranty on the units we went with compared to other quotes. Had a whole home system replaced and it’s amazing. Took a week to turnaround a quote to install. Install was a bit complicated and took 2 days, but the installers did great work.…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality

Show more thermostat installation reviews (19 more) →

Price

$278-32% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation174$1.4k–$2.4k
Install AC168$1.6k–$3.7k
HVAC system maintenance110$104–$417
Heating system repair91$158–$731
HVAC system repair90$192–$1.1k
A/C system repair87$209–$585
A/C system maintenance84$78–$353
Heating system maintenance74$54–$278

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