Experts Reviews · Company report
Superior Comfort Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Superior Comfort Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 1,646 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Comfort Heating and Cooling is better than 86% of heat pump installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Comfort Heating and Cooling is better than 80% of heat pump installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Comfort Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Superior Comfort Heating and Cooling for 8 kinds of job.

Superior Comfort Heating and Cooling for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$509
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 39 Google reviews tagged “Thermostat installation”

Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service was fast and explained everything asked if we had questions! Friendly, would recommend

Paid $200–400Reasonable priceThermostat installation
Theresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

From start to finish this company was fantastic. Todd E. Came and gave us an estimate and then had us on the schedule. Tyler S. and Kyle B. were our team for both days with a few other guys. They replaced out very old 1993 ac and 2003 furnace with a more efficient system then they replaced our old hot water tank…

Paid $2,000+Reasonable priceWater tank installationHeating system installationInstall AC
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The workers Austin and Kyle were friendly, well knowledgeable, polite and attentive to make sure our satisfaction was 100%. Working on 105 degree temperature was no easy feat for our small home. They were truly professional and swift and doing what they do best. Thank you very much!

Heating system installationInstall ACThermostat installation
Norm7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guy great job they were very nice and efficient thank you

Paid $1,000+Reasonable priceHeating system installationHVAC duct & vent installationThermostat installation
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Huge shoutout to the Superior Comfort crew that installed our new HVAC system today. Extremely friendly, informative, and clearly knew what they were doing from start to finish. They came prepared, worked efficiently, treated our home with respect, and took the time to answer questions along the way. Really…

Heating system installationInstall thermostatHVAC duct & vent installation
ChrisLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Superior Comfort did an excellent job installing our new furnace and A/C unit. The team was professional, efficient, and very thorough from start to finish. They kept the work area clean throughout the installation and took the time to clearly explain everything that was done. They also demonstrated how to use the…

Reasonable priceHeating system installationInstall ACThermostat installation
WilliamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Professional, timey, honest and kind. Better warranty on the units we went with compared to others. We had our whole HVAC system replaced in our house and it’s amazing. It was less than a week from the quote to being install. The install was a bit complicated with taking out two furnaces, AC unit as well as running…

Paid $1,000+Great priceHeating system installationHVAC duct & vent installationInstall AC
ChrisLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service and Alex the technician was awesome. Very knowledgeable and excellent customer service skills.

Paid $400–500Reasonable priceHVAC system repairThermostat installation
DavidLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

What can I say just a fantastic experience!! Had our furnace, water heater and air conditioning replaced today by Tyler and Kyle from Superior Heating. These two men were more then professional. They did installation and totally cleaned up afterwards. I highly recommend Superior. Their complete staff is AAA+

Paid $1,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
Candice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Superior did a great job for us! They responded quickly and diagnosed and fixed our problem. Thank you to David who was friendly and thorough!

Paid $1,000+OverpricedHVAC system repairHeating system installationInstall AC
sherry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The guys were great and explained everything to me. See them in the spring to make sure my new central air is working properly. I did notice no Bryant symbol on the unit like the furnace.

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler did a great job replacing my HVAC system. Kept me informed as the work progressed and went over everything with me when the work was completed. Very professional

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
ChrisLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★

Edit** we had McKayla come out (as part of their comfy club subscription) and tell us that the heat exchanger was cracked which could lead to very dangerous levels of carbon monoxide in our house, so we weren't allowed to run the heat. This was inconvenient since it just started to get blow freezing here in…

Paid $1,000+Not sureHeating system installationInstall ACThermostat installation
Salwan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an excellent experience with David Barnes. He arrived promptly and demonstrated exceptional professionalism from start to finish. David took the time to thoroughly explain the work being performed and answered all of my questions with patience and clarity. His expertise and courteous demeanor reflect a high…

Great priceHeating system repairThermostat installation
KandiLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My entire experience from the free estimate to the install of my new furnace was phenomenal! I can't say enough about the personal experience I received. I highly recommend Superior Comfort for all HVAC needs!

Heating system installationThermostat installation
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Crew was very professional and answered any questions we had and also cleaned up everything when the job was completed.

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
MikeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Zack and Maggie were great. They know their stuff. Love the text notifications. Great office staff as well.

Heating system repairThermostat installation+ Responsiveness+ Punctuality+ Quality
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came and knocked it out quick and also worked threw a rain storm. Very professional and talked us threw the whole process. Thank you for getting us in for install the next day.

Install ACThermostat installation+ Responsiveness+ Punctuality+ Quality
Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very clean and efficient installation HVAC system. Thank you Tyler,Austin,Rudy and Superior Heating and Cooling

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Timely, professional, honest, and kind. Beat out other quotes I got. Better warranty on the units we went with compared to other quotes. Had a whole home system replaced and it’s amazing. Took a week to turnaround a quote to install. Install was a bit complicated and took 2 days, but the installers did great work.…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
TammyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Edit: We came home to furnace out last night. I called them around 6:00 pm and they came today at 8:00 am. Ken worked hard to get us a furnace and a/c unit today. He was polite and empathetic of my need for the heat today. He even got us a credit from the repairs last week. The installation crew Justin, Donald &…

HVAC system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Flat Rock My furnace went out & they responded within a couple hours. When it was determined I needed a new HVAC system, I wasn’t charged, & they came the next day to replace it. Justin Minnick, Ricky, & Rudy were very professional & helpful to explain all I needed to know. They cleaned everything up very nicely. I would highly recommend this company.

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
AndreaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had such a wonderful experience with Rudy, Justin, Tyler, and Miciah they were so kind, professional and they were a great team together! I’m very happy with the work they have done today and the professionalism! We are very happy with our new furnace! Thanks again! I would recommend them in a heartbeat!

Thermostat installation
Lord1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin and Rudy did a good job installing our new AC, Furnace and Thermostat in Southgate. We ❤ Superior Heating and Cooling. They were professional and timely in their installation.

Install ACHeating system installationThermostat installation+ Responsiveness+ Quality+ Professionalism
Louise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin and Rudy were great and I lived in flat rock ♥

HVAC system maintenanceThermostat installation+ Professionalism
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, friendly service! Came out next day and fixed my boiler. Installed thermostat and showed me how to program it. Greg kept me informed every step of the way! I can't thank this company enough.

Heating system maintenanceHeating system repairThermostat installation
JoeyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ethan and Donald did an amazing job installing my furnace, AC and tanklesskwater heater in Albion. There is not a better company out there.

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
DorieLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rudy Almaraz and Justin Minnick installed my heating and cooling units for my home in Brownstown Twp! They did a phenomenal job and thanks to your company I have AC and heat again! Thanks so much guys! 😊❤️

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company honestly couldn’t have been more helpful!😊 right away we knew the service was going to be good with how polite and respectful ken was. Even when breaking the news that we need a whole new ac and heating unit, it didn’t seem so bad though with the way he went about telling us. When Tyler and Miciah…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin and Miciah from Superior Heating and Cooling in Flat Rock were very professional. Work was done fast and without a big mess. Mom ❤️ ‘s how cool the house is now. Thanks guys!

Install ACThermostat installation+ Responsiveness+ Punctuality+ Quality
DanielLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would like to give a special shout out to Justin and Rudy for doing an outstanding job and for thier professionalism. Thank you from Flat Rock, Michigan They also installed a thankless water heater.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

1st, Id like to say is what and Incredible experience I had with Superior Heating and Cooling. Called and the Lady that answered was so nice. She sent out Greg to check my older ac unit. My old system failed and Greg gave me an estimate that was lower than previous quotes. I Jumped on the estimate, had a furnace in…

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Don8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Heating and water combo

Heating system installationInstall thermostatThermostat installation+ Responsiveness+ Punctuality+ Quality
Keith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Thermostat repairThermostat installation
Hope1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceHeating system installationInstall ACThermostat installation
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Mathias1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHeating system installationInstall thermostatHVAC duct & vent installation
ClayEdited 3 years ago★★★★★

Rating only, no written review.

HVAC system repairInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Tom4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

Price

$278-32% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation174$1.4k–$2.4k
Install AC168$1.6k–$3.7k
HVAC system maintenance110$104–$417
Heating system repair91$158–$731
HVAC system repair90$192–$1.1k
A/C system repair87$209–$585
A/C system maintenance84$78–$353
Heating system maintenance74$54–$278

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